Fix Auto Northshore

6722 Bothell Way NE, Kenmore, WA 98028, USA

Address:	6722 Bothell Way NE, Kenmore, WA 98028, USA
Phone:	+1 877-204-8851
Site:	fixautousa.com
Rating:	3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 18

Reviews 8

Briann Singh

Had the worst possible experience, took 2 month to fix car because they kept having parts back order. Well you would think after 2 months the car would be done properly and right, I was wrong. With in 10 minutes of driving my Lexus after picking up from the shop I noticed a pull to the right (that wasnt there before wreck) Once I pulled over to check the car I noticed a buldge on the sidewall of the tire and chunk missing. Then my tire light came on flashing, so I thought it was just a low tire, it wasnt the new tpms they installed was never reprogrammed to the car. Also this light wasnt on before wreck. So I called the shop back told them my issue, I was told drop it off everything would be taken care of, I guessed wrong. I was told that I hit a curb and threw aligment off and damaged the tire. The tire light was also my fault somehow now, before the car went it had no prior issued before wreck. Just ridiculous now im left with a car that is not back to its OE shape. I would never go back here or recommend very bad service really disappointed with everything.

Alberta Adams

My car was supposed to take two weeks top to fix. They had my car for a total of two months, and when I got it back there were three new long white scratches. When I got it back for the last time, my jack was missing. No way to prove thats their fault, but considering I had never used it before and the car was only 2 months old when it went IN to their shop? Just under a year later, upon taking my car to another shop, they found that the entire back end of my car had to be stretched out. Again, no way to prove that was Fix Auto but that was the only accident I had ever been in involving enough inertia to damage my vehicle in that way. Every employee that I interacted with, either on the phone or in person, treated me like a child. I will never return to any Fix Auto. I have been specifically ASKED to modify this post by the manager, so of course I will add that they did fix the scratches free of charge.

Kyle Wells

Fix Auto is a great company to do business with. They always meet the target completion date and they send automated emails giving regular updates on the progress of the repairs. Their team is very friendly and communicates very well. Pleasure to work with!

hiray19

I am very thankful for Sonya, Jason and the FIX team. They have excellent communication skills and I appreciate their integrity, workmanship and timeliness. Cant go wrong with this team.

Anonymous User

New owner is a jerk. He thinks he knows everything about running a body shop and that hes always right. Claims hes been in the industry for 30 years but acts like a hot headed fool.

Scott G

Slow, owner seems a bit stuck up and flippant. If I ever need body work again Im going back to Degrazias.

Jeremie Heustis

Fix Auto Northshore is a family owned business with tons of experience.

Ali Darvish

Really great service from start to finish