IT Repair Central

11124 Gravelly Lake Dr SW, Lakewood, WA 98499, USA

Address:	11124 Gravelly Lake Dr SW, Lakewood, WA 98499, USA
Phone:	+1 253-212-0537
Site:	itrepaircentral.com
Rating:	4
Working:	8:20AM–6PM 8:20AM–6PM 8:20AM–6PM 8:20AM–6PM 8:20AM–6PM 9AM–7PM 9AM–1PM

Location

Photos 21

Reviews 8

Heidi Domme

Had a horrible experience getting my phone fixed here. My iphone 6+ had issues with my camera and didnt want to pay 329$ at apple to fix it. Went to this place and he said he could replace it for 60$. I dropped it off and picked it up in an hour. When i got it, my touch screen was not working. He continued to blame it on the logic board and refused to take responsibility. He was very disrespectful and started writing on post it notes rather then talking to me. My husband ended up talking to him a couple days later and he said he would replace the screen and instead of 150 he would charge us 55 but he didnt have a screen for a few days. This tells me he knew it was the screen and not the logic board. During this time, i took my phone to apple for a diagnostic to prove it was the screen and not the logic board. He refused to believe the apple diagnostic print out that i brought. He explained that apple is not "god" and doesnt know their own product. When i came in to have him put the screen on and show him what apple said he refused to talk to me. He ended up leaving while i was still in his shop and locked the door. He came back a few min later to my husband being there and this guy was so disrespectful to me. He mentioned multiple times to my husband to have him shut me up. He still refused to fix my screen and wanted me to sign a piece of paper saying that if he puts a screen on and it doesnt work then he is done and we leave him alone. I knew that he was going to not put a new screen on it so we took my phone to apple and paid 160$ for a new screen that he clearly damaged while replacing the camera. I would recommend going to apple to fix an apple issue or go to someone who makes you sign liability paperwork. Now i am out 220$. Its not worth the aggravation to go to here.

jody pilarski

Actually, No Star - had to choose one to post this feedback. We wanted to support local business. Based on other reviews, we thought we would get excellent service. Mr. Gyu said he had 35+ years of experience. We are very dissatisfied. He lost all of one users business data. We took our unit in with Windows 10 - he returned it with Windows 7. Our documents are not compatible. When we inquired, he was very rude and unhelpful. He didnt respond to text messages requesting assistance. We do not recommend you risk taking your computer to IT Repair Central for repair.

John Humphrey

Great to have a talented computer and technology repair guy in Lakewood. I was pulling my hair out with challenges on my laptop. Gyu kept it for a day. I picked it up and problem solved. I really appreciated his attempt to graciously explain what had been the problem. He took the extra time to go over with me. Not only gave me a 6 mo warranty on the work but asked me to bring it back in so that he may check on his fixes. Hes the MAN if you need computer or software help.

J Rock

I was having issues with my I-Phone 5 charging port. The owner of this shop went out of his why to get my phone repaired and back to me as soon as possible. Prices were fair and service excellent. I would recommend him for any of your electronic repairs.

Bryan Scott

I had a problem with my TV and took it here and was happy with the results and even got a 6 month warranty and the price was very reasonable i would recommend this shop to anyone with it problems

evans gitata

Great wonderful service .He never takes a job he is not sure of. To me he is the best computer guy in Lakewood and surrounding. Honest. He does a good job on cellphone repair.

Edward Kim

The best price and hes always helpful!

Crampets Shain

Good work friendly service