Address: | 310 S Bay Rd NE, Olympia, WA 98506, USA |
Phone: | +1 360-352-7065 |
Site: | larsenautorepair.com |
Rating: | 5 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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KAYLA Schueman
I have initially gone there for an oil change, they had the highest rating around. They did good quick work and fit it around my schedual for a really good price. I decided to take it back for some more work. I went in and got my window fixed, speakers looked at and an inspection. Sure the window is fixed, but there are now huge scratches in the tint and on the window which is going to make a dent in price when I chose to sell it. I then went in for a full inspection (i knew issues that were wrong) and told them about my breaks and about a fuel sensor light flickering. Initially it had been about breaks, i got a call about a wheel seal and I had no idea why and this was going to be a few hundred dollars just in labor they also told me that they have to do it because of contamination, yet I went there for a full inspection only a couple weeks prior and that wasnt wrong. Then when I showed up at the shop, someone made the decision to put new break pads on aswell without my consent adding on another hundred. I received my inspection back from them again hoping to have a clue about the fuel sensor that I knew was messing up and hoping to see that they checked my A/C and heat were working, and no such thing was written down. They do fast work and the oil change was a breeze, but I think everything else is a bit rediculas. I am poor and adding on an extra $500 to someone seriously makes them want to reconsider ever going here again.
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John Wilson
I have been going to Larsen Automotive for over 25 years. My brothers are mechanics, and they have told me that Larsen has always done good work at fair prices on my cars. I appreciate their knowledge and care. They also make their schedule fit mine rather than the other way around . When I had gotten new vehicles through the years, I found my treatment at the car dealers was not as good as what I have gotten at Larsen. Its a good feeling to be able to call for a quick check on any aberration in my cars functioning, and a solution found. I will be forever thankful to my friend, a high school auto teacher who first recommended Larsen to me those many years ago.
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Maureen Rawlings
When I had my car towed to Larsens on Sunday afternoon, I knew it would be cared for with excellence. Monday morning at 8:00 am Taylor called asking whats wrong. I could confidently tell him, please diagnose and call me when you have the cost figured. About 1/2 hr. later he called to say it was a broken axle. At 11:30 they called to say my car was ready! I thought Id be without a car for a few days. Im so grateful to Larsens, and the quality staff Matt has working there. They care about taking care of my car. When they fix it, they do it right the first time. Matts dog, who minds the office with special dog responsibilities, is a sweetheart.
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Joseph Darbro
Today I was helped by Mathew - Id brought my car in expecting to drop a ton of doe to have a new clutch installed as the auto shop where Ive had my service done to this point told me that it needed done ASAP. Mathew took the car for a test drive and inspected it (free of charge); following this he said that he could not in good conscience tell me that the clutch needed replacing yet. Moral of the story? Larsens Automotive Repair values honesty, friendliness, and good work above profit. Ill be back!
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Gary murrow
I have taken my vehicles to Larsen Automotive Repair for many years and appreciate and trust their dependable service. It is comforting to know where I can take my vehicles and be assured that customer service is of the highest priority. When repairs are needed I can count on being able to ask questions about why the repair is needed and the cost, and getting an understandable explanation, and then having repairs done in a timely manner to keep my vehicles running.
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LaRay Armstrong
I have been a Larsen client for many many years. I am always impressed with their mechanical know-how and timely appointments. I am continually impressed with their "getting it right the first time". And especially important to me are 1) transportation to and from work 2) getting me an appointment within 1 day and 3) the personal caring touch of every employee. Thank you Larsen Lads and Lady.
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Anthony Rios
Been going to Larson Auto for over 20 years now. Service has been great the entire time. They are very honest and willing to explain what the issue is with my car or even if I have one. I wouldnt go to any other mechanic in the Puget Sound. On top of that, I dont know anyone that will pick me up and drop me off at the office or home, when I need it. They are a great business to work with.
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doug gough
I have been serviced by Larsens for about 40 years. They are my trusted mechanics, so I still bring my cars there even though I live in Shelton. They will tell you what really needs to be done on your car, not a laundry list of things like you may get at other places. They do a great job and I highly recommend them.
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Adrienne Parks
The staff at Larsen Automotive were extremely helpful and friendly. Even though I know very little about cars, they were not condescending and made me feel welcome. They have a nice waiting room with coffee and magazines. The work they did on the car was fast and well-priced. I would definitely recommend them.
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Lorrie Bauer
Larsen Automotive has been taking care of our cars for 25 years. We wouldnt go anywhere else. We completely trust Matthew. Hes honest, provides a complete description of each situation and what our choices are, gives an accurate estimate and sticks by it, and ensures that the job is done right every time.
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Rachel Smith
My husband and I were driving from Portland to Vancouver B.C. when our jeep alternator died. We called Larsens before we arrived in Olympia to see if they could help. Larsens went out of their way to get us back on the road ASAP. Super friendly and helped us out on extremely short notice.
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Dan Kapsner
Work was done promptly and well, as it always has been in the past. I am very pleased with the personal service and the high level of competence at Larsen Automotive Repair. I have been using them exclusively for many years now and wouldnt consider taking my vehicles anywhere else.
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Gabe Watson
Quoted my mom over $1100 for a steering rack job on a 1990 e30. The part was going to be $837 alone for a refurbished unit. They are about $280 online for the same part, same MFG. This establishment is a complete scam. Make sure you do your research before giving them your money
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Anonymous User
I have been going to these guys for years. I realized I should write a review after my girlfriend went to oil can henrys and I realized those guys were a joke. Larsens is always fair and have hooked me up in the past. Support your local business that support you.
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Christina Valera
Ive used Larsen Automotive Repair for several years now. I really appreciate the detailed discussion around the repair completed as well as the replacement part used in the repair. Larsens pricing is reasonable. I recommend using Larsen for your next repair.