Renton Collision Center

Address:	3205 NE 4th St, Renton, WA 98056, USA
Phone:	+1 425-235-3281
Site:	rentoncollision.com
Rating:	4
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–12PM Closed

Location

Photos 6

Reviews 13

Alan Miller

Kudos to Ken, the owner, who stood behind their work, even when it was work done by a subcontractor (glass replacement) three years previous! I had a rear window and windshield replaced after vandalism three years ago. The glass subcontractor at the time seemed to have a problem with the installation. Finally it was done with an apology from Ken for the delays by the less than stellar glass guy. They got rid of that sub soon after! This last fall we got tired of parking uphill in our steep driveway and struggling out of the car. But when we parked facing downhill we found a big puddle of water on the drivers side every time it rained. I tore everything apart and realized that, by an insane route, the rear window was leaking even though it ended up in the front of the car. The bottom line is I contacted Ken and without flinching he had us bring the car back in and had his (very competent) glass subcontractor pull the window and reinstall AT NO CHARGE, even though we were three years past the original work! They spotted exactly where the seal had failed and without question chalked up to the previous "window dude". Everything is now bone dry no matter how we park. Bottom line is that Ken is an extremely conscientious business owner. Imagine trying to meet everyones expectations, realistic or not, especially when working on someones "baby"! Well, were lucky enough to just drive a "car" and have been completely satisfied both times weve had to have work done by RTC.

Deon Horne

I called the shop asking to set up an appointment for a quote on some body work. I called the number and told the woman in the office what I wanted. I told her the insurance company (Farmers) asked me to take the car to a shop of my choice, get a quote with pictures and fax the quote to them. All the woman would do is say "no, that is not how it works," or "thats not how Farmers does things." I tried explaining to her that those were my explicit instructions straight from the insurance company and she wouldnt believe me... Even if she was right she was very rude about it and would not let me get a word in edge wise. Suffice to say the customer service was lacking and I will choose a different body shop going forward.

Adrian Slusher

Had my car fixed, assumed everything was ok. I took it to Toyota for repairs later and they noticed my airbag light on. RCC claimed that they checked that when I went in for repairs and it wasnt on so they werent responsible. I had it fixed by Toyota and they told me that it happened during the accident and should have been reset. I called RCC back only for them to tell me it wasnt on while it was in the shop and that maybe my system is faulty and Toyota should give me a new car.

A Maideen

I went to Renton Collusion because it was one of the preferred shop by my insurance company. From the beginning, scheduling an appointment, dropping my car off, to picking up my car, it was all #1 service provided. The staff are friendly, the work was professional, and the timing to complete the work was very reasonable. I would highly recommend this business to everyone!

j harms

I didnt expect to have such a great experience after my accident, but everyone at Renton Collision was awesome! I was not only super happy with the repair done on my car, but the way they treated me from day one made me feel that they really cared about what I had gone through. I would absolutely recommend them to anyone!

Logan Long

I had a great experience here, the hood of my car was offset because of a bent hinge and since I needed to get to work Chris bent it back into usable condition at no charge then gave me a reasonable quote to get the hinge replaced. Everybody was really nice and I highly recommend this shop to anyone

Jan Salmon

As frustrating as an accident can be, the folks at Renton Collision were fantastic and really helped me and my fiancé every step of the process. My car is perfect and I was really worried it wouldnt be the same. I really felt like they went above and beyond for us. Great business IMO

Chad Ramage

We had a great experience with Renton Collision Center. From the estimate, dealing with the insurance and making sure OEM parts were used their staff took care of us. Should we ever need their services again, we will definitely call upon them. Highly recommend them.

Anonymous User

The folks at Renton Collision know what they are doing, They have fixed our cars many times (three teenage drivers) and always do a remarkable job. Customer service is 5 star! Highly recommend this company to everyone.

james allen

I was very happy with this biz after looking around to find somewhere good. the staff was super nice, adjustor guy was thorough and I was impressed with their great reviews so thinking my car will look good

laura danielsen

I cant say enough about the people and service at renton collision! This is the second time Ive used this company and they were awesome each time. Great staff, work, and really professional all around.

Douglas Younts

Great service and nice work. They replaced a door panel, perfectly matched the paint color and finished the work on time. They even detailed the car before handing the keys to me.

Anonymous User

They will make more damages on your car than before