U-Haul of Sea Tac

20024 International Blvd, SeaTac, WA 98148, USA

Address:	20024 International Blvd, SeaTac, WA 98148, USA
Phone:	+1 206-878-8158
Site:	uhaul.com
Rating:	3.4
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 1

Reviews 26

Brandi Schibalski

Ordered parts and installation for a hitch on our car online and scheduled an appointment 8 days in advance. When we arrived for our appointment, we were told they couldnt do the installation because they didnt have the part that we had to pre-pay over $400 for prior to making the appointment. Also, we were told they had been attempting to call us for 4 days to tell us, yet there were no missed calls or text messages on our phones, so that isnt possible. This store has poor customer service and should not allow scheduling appointments online without the parts being available in the store, especially when you have to pre-pay. So after being turned away, we now also have to wait several days to get our refund. I do not recommend this store for hitch installations.

Ryk Good

To get right into it, Im not sure I like the parking real estate being so enclosed, because it makes it hard to park during the busy seasons, such as now. It is limited to about 4 parking spaces on the north end of the building before cars begin blocking each other in, which at that point you must wait for the later customers to move their vehicles. It was nice to see that they allowed us to rent a vehicle in the small window that they had it (4:00pm to 7:30am, in my case), so Ill give them those props.

bri davis

They double charged me for a truck, someone said John Palmer the owner would call me in 1-2 days he Emailed me instead of called 3 days later saying he refunded the charge. However he only refunded me a portion of the charge, I emailed him Twice and still havent heard back from him. I understand mistakes happen, but John is the boss and him not being a man of his word and not following up to actually fix the mistake made by his employee is very frustrating! Last time I rent with them.

Danielle Lavy

We had a great experience with check in but the person working the desk when returning our key was having a conversation with a new customer about very tiny details/tangents that lasted 20 minutes! Finally fed up waiting with not even an acknowledgement, I left our keys on the counter. At least tell your customers someone will be with them shortly!

Champ Vinitnantharat

My reserved truck was not available. No solutions or alternatives were offered other than, go to another location and Ill have one ready for you there. It wasnt ready when we went to the next location. We waited an additional hour at the next location. Unfortunate circumstances but no resolution was offered by the GM.

Adam stro

This place is a joke...Worst customer service I have experienced . I waited 25 minutes and went inside twice to seek someone to refill my propane tank. They assured me someone would be out to fill it shortly. I ended up leaving and never got it filled. Dont waste your time like I did.

Mark Sasson

Contrary to some of the other reviews my experience was fantastic. Ive been traveling extensively utilizing U-Haul trailers and John, along with his crew, was incredibly helpful. The service was great and they helped me out of a jam when I needed to store my trailer for a few days.

Bryan Bowden

John is almost always working there. Believe he is the owner. I had to of rented ten auto transports from him while living in Normandy Park. Always had the contracts and rigs organized, would get you set up and on your way in no time.

Eric Sokolowski

They list closing time as 7pm on Saturday but close off their propane by 6:50. I wasted 45m of my Saturday because they shut off their propane before their closing time. Thanks uhaul of SeaTac

Mike Satre

The best service I have had at any uhaul. I have moved across the country more then 5 times and always used uhaul...this by far was the best service yet.

Mulugeta Berhane

Bad Custumor service with attitude. doesnt care much about the service they deliver. please go visit rental cars and see what you can learn from them..

Tony Jackson

The staff are courteous as well as professional and the trucks are well maintained. I am comfortable every time I do business with them. Cudos!

Lisa Parlas

Quick to rent and return moving trucks. Close to the Sea-Tac airport. Close to the freewat. Beautiful view of mountains.

vectormechanic

Fast, friendly, and efficient. Great suggestions for getting to the airport.

David Gudishvili

Called 3 times ... waited for over 5 minutes each time and no one picked up

Ken Lopez

Fast. Friendly and awsome services. Had no problems getting what I needed.

Dustin Richie

Friendly service. It gets a bit slow. With only one clerk.