U-Haul Moving & Storage of Se Seattle

6403 Mlk Jr Wy S, Seattle, WA 98118, USA

Address:	6403 Mlk Jr Wy S, Seattle, WA 98118, USA
Phone:	+1 206-723-1685
Site:	uhaul.com
Rating:	3.4
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 1

Reviews 25

Peter Rubenstein

Made a reservation for a truck 2 months in advance and the morning of they told me they didnt have the truck available. This was after my reservation was confirmed the day prior. Staff made little effort to help find a solution and just suggested I move another day. The manager screamed at me when I expressed my frustration at my reservation being unavailable. Have never been treated so poorly by anyone. Will not be using uhaul again and will strongly recommend against it to anyone I know.

A nony

If you got representative Christian who pick up your phone call, youre lucky! He is extremely helpful, patient, and does the right job. I once got picked up by a girl (forgot her name), wasted 40 minutes and she is extremely rude. She never listens in full what I want, and then transfers me to offices that do not work. She keeps asking me questions that do not make sense, and refuses to listen to me what I want. The reputation of this office should not be ruined by such a representative.

Jason Swan

The people at this location are great and tend to look out for their customers. I cant say the same for the phone crew (which is different from the people youll interact with at the location). I was told I would be called back on two occasions and gave up after an hour of waiting, and was given incorrect information when I set up a reservation on a later occasion. But yeah, the people who are actually there are great.

Will R

I didnt get past the first minute of the phone call before the woman who answered let me know that there was no reason to be rude, that I was the one who had called her, and hung up the phone. By "rude" she seemed to mean letting her know that I didnt want to go through all her questions about the size of the space I was leaving, since I had already told her the size range I was interested in.

Angie Newman

Went in at 7:45pm to buy boxes, website says open until 8pm. Large gentlemen would not sell me any boxes. Doors already locked though he let me into chat about not selling me boxes. Clearly said open until 8pm on the door as well. Screwed now as movers coming tomorrow morning and no boxes.

Eric Stoltz

Seriously, the best Uhaul experience Ive ever had. I move every two years it seems. These guys know how to run a business. I go out of my way to rent from here, and so should you. Friendly, smart, correct, no fails, and they genuinely appreciate your business.

Ashlimarie Dong

Its okay. Get in, get your truck, get out. Its about a five minute drive from the freeway, though the uphill battle on Graham is a tough one. Gas station is nearby, too, so its super easy to avoid being charged extra for gas.

Michelle Mader

There system was down while I was there...I was just trying to by packing paper. The guy gave it to be for the little cash I had and was extremely apologetic. Very nice people there.

Anna H

Staff were nice but this place is in kind of rough area. Had several problems with my unit, and the storage fee isnt automatically charged each month- be careful.

Shellie Bradford

I reserved a truck they gave it to another person and it was still in their computer as there when I got there they didnt have one for me. Sent me elsewhere.

Katy McHugh

Polite, knowledgable, courteous. Went out of his way to help us figure out why our car hitch wouldnt connect lights/brakes. Excellent customer service

Anonymous User

Great customer service! I didnt have a reservation and they helped me despite being super busy! Would recommend this location over others ;)

K Moss

Amazing and professional customer service. Employees were helpful and friendly, and exceptionally fast. Definitely trustworthy.

MaKara Reed

Super friendly service. The manager is extremely helpful should a problem arise. They will take care you!

Zack Kolev

Big location and very courteous staff. Only one employee for such a big location. Allow for enough time.

Chris Glenski

Staff friendly, a little bit of a wait, but the same wait I had at every other uhaul.

Lana Milanovich

John Stevens is such a pleasure to work with! Excellent service. Thanks!