Address: | 1401 N Meridian Ave, Puyallup, WA 98371, USA |
Phone: | +1 253-200-4702 |
Site: | urbanstorage.com |
Rating: | 4.1 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM |
CH
Chris Freeman
Person who helped me set up the unit and account was great, nice units. Overall, a good experience. Would give 5 stars, but their mobile website is rubbish. The payment screen is almost impossible to use, as it is sized wrong and doesnt allow me to zoom or adjust the screen at all. Struggled to fill in payment information, only to find I couldnt see the "submit" button at the end, as it was off the side of the screen. Fix this, be happy to give a full 5.
HA
Harvey Gray
Worse costumer service ever!!!! The power was out and we had a U-haul reservation and the lady proceeded to sit up in a window and yell at us that she couldnt do anything about it instead of coming down and talking to us like a professional and then other people started to show up and she proceeded to show them the same disrespect and unprofessionalism that she showed us! DO NOT DO BUSINESS WITH THEM!
JO
Joe Quan
Location can be hard to access as it sits on a sorta weird on-ramp/turnaround loop road thingy. Was a real bummer turning out of the facility and realising the road puts you on the freeway with no option otherwise. After 16 months we came back to find mold/mildew had fully covered our couch, which was all the way in the back farthest from the rollup door and any weather exposure.
RE
Rebekah Milko
Best experience with a storage facility Ive ever had, start to finish! Excellent customer service! The lady that helped me choose the right size unit and get me set up was very helpful, friendly and easy to talk to. The gentleman that helped me when I was ready to move my things out was awesome. I would definitely rent here again and recommend my friend and family to!!
NI
Nick Nelson
They offer an option to remind you that your payment is due. But the reminder always comes days after they give you a late fee Ive asked multiple times for them to change the date. I will be moving to another place.
DA
dalton wooten
I was actually referred here by a different local storage who was full. Service was excellent, I had been in the car for over 38 hours and setting up storage here set me at ease.
AM
Amber Hedrick
Place was great, people were nice, but when I got my stuff out of there all of my books and pictures and stuff were damp/wet. Im not happy.
LE
lee roberts
Fast and friendly and definitely the best looking units Ive used in years.
KI
Kiara Hancock
Quick service for moving rentals. Sold supplies seem to be rather spendy
AN
AndrA Shinaul
Overpriced they require you to have insurance. Im paying 60 for a 5×5
LA
Laura Chittum
Super nice and willing to work with me on upgrading early.
SA
samiel1989
The onsite manager was very straight forward and helpful.
RH
Rhonda Kirkes
Thank you so much for all you do for the community
CH
Chad Sutton
Inexpensive way to store things