Seattle Automotive Inc

2323 Airport Way S, Seattle, WA 98134, USA

Address:	2323 Airport Way S, Seattle, WA 98134, USA
Phone:	+1 206-382-4292
Site:	seattleautomotiveinc.com
Rating:	3.6
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 9AM–1PM Closed

Location

Photos 6

Reviews 16

Jessica Geoghegan

I showed up to get my car at their South Lake Union location, and immediately noticed that the rear bumper was not replaced. I was already picking up my car a day later than they estimated because they had been waiting on a particular part.When I informed the manager (who apologized) she assured me my car would be fixed the following day. She told me that they had the bumper, but simply forgot to put it on. She offered me a rental car for one day to try and rectify the situation. The next day I went to pick up my car and noticed that they had left garbage in my cup holder, in my passenger seat (loose papers), and crumbs on my consult. In addition to this they had piled all of the items from my trunk in my passenger floor space without even making sure the dirt tray I keep in my trunk remained flat. So basically all the hiking dirt I had accumulated over the past few months is now on my passenger floor. The manager did not seem to care very much about my complaints, but she did assure me she would make sure this wouldnt happen again. Not that I will be going back.

Eric Frauel

They didnt finish putting all the parts back on around my wheel well. They actually left them in my trunk. They left me sitting in the waiting room while my car was ready for like 15 minutes. When I called to say that they left parts in the back of the car, the receptionist didnt give any sort of apology or anything on behalf of the company. They also left some degreaser spray bottle in the back seat and didnt put the floor mats back correctly. Everytime i went in I always had to wait for ~20 min in the lobby. They did reimburse my uber to/from to pick up the car which was nice, but it was a hassle getting a check for the right amount. Most of the people working there do seem nice though

Anonymous User

Very Quick - friendly - helpful - and good communications. They arranged a hire car for me through my insurance and dropped me at the depot when the hire company couldnt pick me up. I didnt have to do anything. They even gave me a $20 cheque to have the car cleaned after I picked it up because they didnt fell the valeting was up to standard. I would definitely use these guys again.

Anonymous User

They charged me twice for the services I received. Every time I called to talk to someone about it, they were never in. Then once I did talk to someone, it took them a week to get back to me and they claimed that they didnt charge me twice even after I showed them my bank showing they did. I ended up having to file a claim with my bank to receive a refund for the 2nd charge.

Heidi Rennewitz

I went through a time in my life where my vehicles kept getting hit - on the freeway, in my neighborhood, and a few times at work. The folks at Seattle Automotive always took exceptional care of both me and my vehicles whether we processed things through insurance, or out of pocket. I got backed into last night & know exactly where Im headed to get it taken care of :)

Ali ALSHAMMERY

When I try to pick my car they didnt change my tail light and it was damaged from the accident . And I called her I told her my tail light still broke why you guys didnt replace it she said ohh Im sorry we forgot. You guys bodyshop you need to inspect the vehicle before you put it in your garage.

Anonymous User

About a month after being worked on a large portion of my plastic under carriage flew out from under my car and popped the quarter panel out of alignment. Turns out only one bolt was re applied after the work was done. Shady work and I will ensure my insurance company stops recommending them.

Arison Knapp

Great Work! The whole expierience was a pleasure. Theyre a professional & friendly body shop. The quality repair to the car & beautiful paint reconstruction was worth seeking out. All new OEM, factory/dealer parts. I recommend this body shop to all. Glad I found Seattle Automotive Inc.

Mike Reyer

I have a lot of experience with body shops, and Seattle Auto is by far the best in the business. Their staff is helpful and friendly, and the work they do is impeccable. Plus, they have an Enterprise on site, so you can drop your car off and get into a rental right from there!

Jonathan Foutz

I had to get a rear hatch replaced on one of my company vans and everything looked and worked great. They even washed my car and vacuumed out the inside. Fantastic place for autobody work. Also, they have those cookies in the lobby that come in the giant tin.

William Quinton

Love them. I had to use them twice in the past 3 months for 2 different things. Thats what I get for having an orange car! Customer service is fantastic. Work is great. If they can match the paint on my orange car they can do anything. Highly recommend.

Sokphornn Phan

Brought my car in to repair a rear bumper scuff. When job is complete i could not tell that there was ever damage done to the bumper at all. Friendly environment. Friendly staff. Convenient location. Quick and very courteous. Repair quote was phenomenal.

Christopher Johnston

Brought several cars in for repairs and maintenance services. They are only slightly more expensive than similar shops but are usually much faster (walk up estimates and 2-3 day repairs). The work done has been great!

Shie Benaderet

Great service, explanations and updates along the way, and they dealt with my insurance company for me. I hope I dont have any more car problems but if I do, Im coming here.

Ravi Rao

I had a thorough estimate. The company was referred by Honda dealer.

Lee Newton

Fast, and deliver quality work as promised.