Address: | 3845 S Warner St, Tacoma, WA 98409, USA |
Phone: | +1 877-267-2776 |
Site: | fixautousa.com |
Rating: | 4.9 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Orette Johnson
My Soldier referred me to Metro Auto Rebuild South at Tacoma. I was a bit skeptical about it first, but she reassured that it was the best Auto Repair Shop guaranteed. I took my 2013 Nissan Sentra SL there a full repair after that nasty accident. And the customer service was excellent. One of their Staff, thoroughly briefed me on all the following steps that will be taken on my car. Not only that, Metro Auto Rebuild South also has the website where I can gather more information, and I can track the progress of my car. I can even see pictures my car as working is being done on it, going through all repair phases. Thank you Doug and other staffs for doing such an amazing job in repairing my car. In conclusion, If you want to get your car fully repaired, and you are not sure which auto body repair shop to turn to, I strongly recommending you going Auto Rebuild South at Tacoma. You cant go wrong. SGT Johnson, O. US Army, JBLM
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K H
They have the BEST customer service I have ever experienced in this country. Staff is excellent at answering questions and offering helps. I once called them after their office hours and expected to leave voice messages, not only the staff picked up the phone, but also patiently answered my questions, and even took his time to take photos of my car and sent to me through email. I was also allowed to look at my car with the staff while it was being fixed. The boss, Mike, was very approachable and gave me quite a bit of education about insurance/damages of my car on the first day we met. I was stressed out about the accident but this place makes everything so nice and smooth. Will be picking up my car next week!
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Bill Rowland
We had our front bumper replaced following a small incident. This started when we were referred to them following an estimate from another body shop that we have used for about 15 years - which we felt was a bit high. Not only did they do an outstanding job, their estimate was accurate and I noticed that the other shop was charging me for labor that was not required. They not only worked well with my schedule, but their customer service blew me away. Awesome experience and totally trust them.
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Lauren Bernstein
Metro Auto Rebuild is great and they provide amazing customer service! I have brought my Mercedes here at least three times over the years and they do a great job! Last week I was at a dealership in Federal Way and they drove all the way there to pick up my car and take it back to Tacoma to fix and re-paint the trunk after my car was vandalized. Then they brought it back the next day. This is a wonderful example of superior customer service.
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Don Powell
We had a family car that was damaged in a wreck several years ago. Since the repairs needed were not being covered by insurance, we needed an auto body shop that we could trust. We took the car to Metro Auto Rebuild and was totally impressed with the quality and value. Their customer service was over the top, and we couldnt be happier!
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置信冉
This team is very welcoming, I came here needing repairs for my 2013 Ford Fusion. Once the repairs were complete my car looked as though it never had damage to begin with. Mike really did an outstanding job in making sure our expectations were met. Thank you Mike, my wife and I greatly appreciate doing business with you!
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Harrison Laird
I took my car to Metro Auto Rebuild South after driving it several miles down a vegetation-lined gravel road. It went in looking like it was keyed dozens of times and came out looking like a new car. Very reasonable prices, second-to-none service, and excellent quality. Thanks Metro!
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Brandon Baimbridge
I have a classic Porsche 914 and the guys did a 1st class job on my body work. At Metro Auto Rebuild South they treated me like a person and not just a customer. I will recommend them to all my friends.
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Donovan Powell
Very fast and professional. They made sure everything was done right and that I knew everything that was going on every step of the way. 10/10 I would recommend Metro Auto Rebuild South to anyone.
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Johnny Garay
The customer service is really good and the owner is a gentleman who just wants to help others. Quick and reliable. A little off the beaten path but still fairly easy to find. Professional.
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Linda Jackson
The men from MARS are the best!!! Every time we take in a vehicle we are impressed with the professionalism of the crew, and cleanliness of the shop.
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edward jones
Specific care for Mercedes, friendly people