Wrench-N-Time Quality Auto
| Address: | 800 Grand Blvd, Vancouver, WA 98661, USA |
| Phone: | +1 360-695-6526 |
| Rating: | 3.6 |
Location
Photos 2
Reviews 10
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Dawn Jones
I took my car there and asked them to do a check up and tell me what was wrong with my car all of it and how much it would cost. I looked over the list that they had computed was wrong with my car right down to the trunk latch. I looked over the list and told them what i wanted fix and we went through and picked the things that i wanted done for the amount of money i had. well a week and a half later i went to pick up my car and it was running so rough i could barely keep it running and when i asked about it the mechanic said he forgot to tighten down the air filter. and when i drove it from their shop to Clark college it over heated and that was one of the main reasons i put it in the shop. this car is not just a car to me its my baby and they destroyed my baby they didnt do anything on the list that i told them i wanted done and my car is worse off now then it was before it went there. i am going to be taking them to court because i am not letting them get away with running my car and when i took it back to them and told them it was still broke they said oh well it wasnt this morning. if you take your car here you will be sorry.
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Xiang Li
Slow. Over charging. Worst experience ever. I had to spend $1500 for an broken lower control arm. They will charge as much as the can if you dont know about cars. The second time I went there for an oil change, on the way back home I realized my car started making weird noise. So I went back. They checked my car and told me I have to replace a $400 sensor. I spent the money but they didnt fix the problem. Then I found out they put my cold air intake backwards when they were doing oil change, they also refused to give me my money back. The third time is the worest, I dropped my car in their shop for a clutch replacement, 2 weeks later they still didnt start working on it. I only got one car. So I decided to switch to another shop. Then owner of the shop became upset started yelling in my face. Another shop only spent one day to finish all the work. After all I will never go back to that place again in my life and I dont recommend anyone go down there.
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Mason Shirts
Would give zero stars if possible. Took my car here for some electrical issues, was assured that they had all the right knowhow and equipment to fix it and was quoted $300. I agreed and it took over a week and a half for them to even look at it! Finally they finished and I got it back, then the next time I tried to turn it on, SAME ISSUE! I called them to get it towed back, they charged me for the tow and quoted another $450. They worked for another week, and finished. The car ran for two weeks and broke down AGAIN. Took it to Gaynors Automotive, they were quick and much cheaper. Its been three months now and still running strong. Moral of the story: this shop is a rip off thats only in it for the quick money. Save yourself the money and headache and go to a reputable business.
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Ryan Lee
First experience of this shop, mind you Ive lived by their shop for over 5 years. Took my s10 there for a starter and flexplate. The starter mount was broken on the block from previous owner of vehicle and they assured me they could fix it. They couldnt weld the broken starter mount back on after charging me for a new starter, install, and flexplate install ($800 parts and labor). I had to tow my truck away. Ended up selling it for 1k as a roller. Its everyones opinion i tell this story to that they should have recognized their inability to weld cast iron before attempting for 3 days and failing and ripping me off $800. I should have sued but dont want the hassle of small claims court. Never again and ill definitely be telling everyone I know, never to go there.
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Austin Gastineau
Very nice guys here who dont seem to be out to screw you over. Seemed very knowledgeable and were definitely there to help you, not just take your money. Had them diagnose my vehicle, and as I thought it was a bad wheel bearing. Unfortunately the prices they were offered on parts were a bit too high in comparison to what I could just buy and bring in myself, so thats what I did. I grabbed my part and dropped it off to them and they promptly installed it and called me shortly after telling me my vehicle was good to go! Hopefully everything holds up well. Will definitely be doing with these guys again! A major plus is theyre open on SATURDAYs unlike most other dealer shops, which makes it convenient for the majority of us who have jobs.
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Steven Wolff
Excellent Customer Service, Competitive Prices and a Knowledgeable staff! My wiper motor went out on my 94 Saturn. (Lasted long enough!) These guys spent THREE hours fixing it and only charged me for one hour! The part was $50 something, labor is on average most places $100 an hour so right there Im looking at $150! They pretty much had it done in about an hour but spent an extra two hours calibrating/tweaking my wiper blades so they would be perfect. (This was a pre-existing condition and an annoyance). They Fixed it Good As New! So the extra "40 bucks more" Phhhttt - So worth it! These guys are excellent. They are worth every dime you give them. Honest, Friendly... They will have my business again. :-)
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Anonymous User
I took my car here to have them fix some electrical work. I told them what I thought it might me after some research on the internet. They spent two hours messing around in the wrong part of the car. I came back later that day and they said that their electrical guy was not even there that day. I had to bring it back four days later and they spent even more time looking for the problem. It turns out that the problem was exactly what I said was wrong with it. They way overcharged me and I will not be taking my car back to Wrench-N-Time in Vancouver, WA.
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Jennifer Kidd
They are absolutely amazing. They treat you with respect, and are willing to discuss the options for car repairs with you and explain the details. They are helpful whether you are getting big or small repairs and even if you opt out (happened recently when my car catastrophically failed). Their prices are really fair and they know their stuff. I have referred them to people that come up from Oregon and remain steady customers they are so good.
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Jessica Rojan
On two separate occasions we took our car here. Once they "forgot" to mention that our hoses were old and needing replacement causing us to fork over cash to have it towed back to them. And the most recent occasion they were supposed to fix the slave cylinder and they didnt even tighten the bolts down! We will NEVER bring our car back to them, they are money suckers and cant seem to just get it right.
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Foster Nostrand
I had a great experience with these guys. I got new tires at another shop and was told I desperately needed new lower control arms, and then an alignment. Took it to 3 places and these guys bid was very competitive. Called them a day ahead and scheduled it to go it, they had it done that day, Big improvement in the handling and great service and communication from these guys.
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