Victory Lane Auto Body

Address:	415 22nd St, Washougal, WA 98671, USA
Phone:	+1 360-835-0139
Rating:	5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 16

Reviews 11

Leah Boam

I went to Victory Lane after being in an unfortunate hit and run, my SUV was deemed totaled by insurance, but not beyond repair. John was quick to explain what needed to be done, just from looking at photos and hearing what happened. He found and ordered parts, and wrote an estimate for me very quickly. He patiently and thoroughly answered all my questions and made me feel like I was a priority and not just another invoice like I have experienced at other shops. Throughout the process, he called to let me know how it was coming along, and I never felt like a bother when I came to check on my car. The finished result is beautiful and you cant even tell there was a chunk out of my car at one point. He found great parts and matched the paint beautifully. Overall, I am incredibly pleased with the service they provided and wouldnt hesitate to bring him my vehicle again.

Eben Lowy

I had had some insurance work done through Victory Lane a few months ago after an accident with my wifes Jeep. It was done quickly and professionally with no hassles. When I had mechanical difficulties with it this month, Victory Lane was the first place that I thought of. Throughout our recent repairs, John provided us with updates and was never too busy to let us know what was going on. When one of the parts that was put in ended up being defective, he got a replacement and put it in on his own time in order to get our car back to us as soon as possible. Generally when working with auto repair businesses, I feel like I am only an invoice to them and am treated accordingly. Not with Victory Lane! Here, I feel like they are representing me and my best interests. I cannot recommend this business enough if you are in the Camas/Washougal area.

John Reno

Used them twice, John the owner is a very nice person but full of excuses as to why your parts are not done. Main business is insurance repairs and if you have them motorcycle parts they seem to get put on the back burner. Both times I was told two weeks for parts to be painted and ready for pick up and both time it was closer to seven weeks. Many calls to see how things were going and always told they were behind or would be done by the weekend and never were. Wouldnt use them or refer them to anyone.

J B

Very bad work, and yes nothing but excuses! John was very nice to get your business but then comes the excuses! I had a metal project prepped and painted. John said it would take a week, and almost 6 weeks later it was finally done and when I went to pick it up, it was the worst paint job! Parts werent painted all the way and didnt even look like it was prepped! And he even had the nerve to try and charge me more over the agreed price, unbelievable! Never Again! Trust me go somewhere else!!!

Theresa Hambro

I had a tail light replaced on my VW Jetta. The work was done efficiently, the price was as quoted and I am very pleased the work done. The also recommended a guy to do mobile dent repair who did a great job at my home to repair some minor dents. His company is called Affordable PDR and Patrick did an excellent job. No dents and new tail light, happy customer.

Allen Kim

Originally went to Kuni but they had a 2 month wait to replace my Bumper. I called Victory Lane and they got me in just a few days. The employees and owner are awesome and they provided me with a free loaner car until my car was ready. Highly recommend them!

Jackie Blue

So courteous, friendly, and knowledgeable! Didnt try to take advantage of me for being a young dumb girl, something I have come across quite a bit at other shops in my life time. Definitely going back if I ever have another problem.

Christina Brittain

Owner truly dedicated to excellent customer service and listens to all input on doing the best job possible. Addresses customer concerns immediately and well. Technicians believe in high quality work.

Nell Perry

I have taken several cars to John. He does quality work that he guarantees. Lifetime customer in me!

Sandie

They finished my car in good time. They also have free loaner cars! very friendly service.

Craig Ralston

Not honest about repair costs