Address: | 5317 Wayne Terrace, Madison, WI 53718, USA |
Phone: | +1 608-249-7032 |
Site: | gatescollision.com |
Rating: | 4 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 9AM–12PM Closed |
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Josh T
Edit: Gates came back and corrected a few things that had slipped through the cracks. Even though my repair work was a big job, Gates made things right with me and ensured that I was happy with their work. Several times during follow up repairs, they even came to my workplace to pick up my car and take it to their shop. They left a loaner vehicle on site for me in case I needed it, and brought my car back before the end of the workday. Short story long, there were a few bumps in the road, but Gates went the extra mile to make things right.
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Ava Beno
I had a great experience at Gates. All the staff was very nice and helpful and they did a great job. They have a great relationship with my insurance company and the car rental company so everything went smooth. From pickup to drop off I didnt have to worry about anything. I would definitely recommend my friends to go there.
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Brad Bodden
Excellent work and great service. Id highly recommend them if you have high standards. I had damage to my brand new car- and they returned it looking like it came off the lot.
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Sagar Kokal
Visited the facility on a Saturday without a prior appointment. Very knowledgeable and welcoming staff. Excellent advise and service by Logan Trettor. Would highly recommend.
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Lindsay G.
Great staff and service. M repair was completed quickly, and looks like new! What more could you ask for? If you need body work done, look no further.
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Linda Leonhart
The professionalism, customer service, and pride in workmanship were all exemplary! Staff consistently exceeded expectations in every respect.
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Alonso Mm
Isabel customer service rep is the best. The service here is great. Highly recommend this place if you ever have car troubles.
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Darrell Kamin
I came in for an estimate on some minor body repair. Logan and the manager took care of the issue on the spot at no charge!
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d c
They were wonderful/professional/courteous and kept me in the loop the whole time. thank you :)
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Jennifer Billings
The entire staff at Gates was extremely helpful and kind in assisting with my vehicle.
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Jamie Preder
The location is a little out of the way but the staff was excellent.
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Frank Mayer
Friendly staff. Got us taken care of quickly after an accident.
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Joshua Breister
Food a sub par repair and refused to resolve a repair error
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Nathaly Saenz
Great staff! They were all knowledgeable and very helpful.