U-Haul Moving & Storage of Warner Park

2701 Packers Ave, Madison, WI 53704, USA

Address:	2701 Packers Ave, Madison, WI 53704, USA
Phone:	+1 608-535-8419
Site:	uhaul.com
Rating:	0
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 1

Reviews 4

Andrea O

They drive their customers away. I had requested a dolly and the employee said there was one in the back of the truck I was renting. Got it down to the Town of Drammen and lo and behold, no dolly. I sent one email, and made 2 phone calls to the local number which were routed to corporate headquarters. and asked them to have someone call me back AT A SPECIFIC LANDLINE NUMBER THAT i GAVE THEM. Instead, for some reason the little tattooed punk in the office called my cell phone. When I demanded answers, they ordered me off of the property (refused to call the supervisor as I had asked and refused to call corporate as I had asked), and ended up calling the cops on me (no I was not charged, but it sticks in my craw that these little antisocial pukes have that kind of power). I have spend hundreds of dollars this year alone at U-Haul (not to mention hundreds on prior moves) and will never, ever, ever spend a cent there again. Retaining lazy slobs who dont do their jobs is not a way to retain customers. By the way, the long-haired tattooed punk who refused to call his boss did give me his bosss phone number. And then, when waiting on the phone for customer service the day after this series of fiascos perpetrated by U-Haul, they managed to cut me off.

Ross Hubbard

Just awful. Worst experience ever. Ive been renting from U-Haul for years, and called in to rent a vehicle today. When I arrived at the location to pick up the vehicle I checked in and completed the entire process, and paid for it. As we were going to inspect the vehicle I was told rudely told that I had an "e-alert", they couldnt rent to me and had to call to get it resolved. They told me I had nearly a $400 balance from 2006. I have rented from them 4 times for cross country moves since then and never heard of this, including just last year. I was shocked and couldnt understand how this just popped up. Why wouldnt they charge me at the time? Why not on any of my rentals since? Why didnt the person making the reservations see this. Ill never rent from U-Haul again, and I will recommend anyone else to anyone who will listen to me.

Jill Holz

Excellent customer service, the guys helped us choose supplies and were knowledgeable about their products. The best part of our move!

Amanda Drinsinger

I really like this Madison location; staff is super friendly and helpful.