Address: | 310 S Houston St, Athens, AL 35611, USA |
Phone: | +1 855-496-9929 |
Site: | wowway.com |
Rating: | 1.2 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Chad Tyler
There is definitely nothing WOW about this company. My bill has varied by $25 over the six months. I cannot get a customer service representative to call me back or look into what I was originally promised to keep me from switching to Charter. I have been a loyal customer and advocate of theirs for almost 3 years; I am now done with them and switching to Charter. It says something that Charter has better customer service than another cable company but that is the case here. I am also a Charter customer and they have much better to deal with. Avoid WOWWAY at all costs, if you do decide to do business with them you have been warned.
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David Woodward
I only have internet with them and it is horrible. The fluctuation in the bandwidth and latency are only acceptable because I have no other real choice. It is usually worst after a rain which tells me their infrastructure sucks. They get a second star for their router having 802.11ac WiFi protocol. Fortunately, AT&T is digging up my neighborhood putting in fiber optic for their Uverse with GigaPower. I will be jumping of the WOW sinking ship ASAP.
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David Woodward
I get my AT&T Uverse with GigaPower Wednesday, see ya WOW! Worst reliability I have ever experienced especially during and after rain. Must have underground cables that get flooded.
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Jen Clemmensen
Old outdated systems, they dont allow suspends of service for moving if your in an agreement. Cancelling service and never coming back! Customer since 2014
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Kristy Reith
Horrible service. It was constantly cutting out and dropping signal if more than one device was on it. There was also weird charges showing up on our bill.
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Christopher Wheatley
Wow, even worse than Charter cable.
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Robert Rivera
Terrible service!