Two Maids & A Mop

3076 Palisades Ct, Tuscaloosa, AL 35405, USA

Address:	3076 Palisades Ct, Tuscaloosa, AL 35405, USA
Phone:	+1 205-562-3196
Site:	twomaidstuscaloosa.com
Rating:	4.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 100

Reviews 13

Michelle Moss

I used Two Maids and a Mop this past Thursday (7/20). After having several conversations with Kim this summer about exactly what I needed, I was very excited for them to start and do bimonthly and cleanings. Unfortunately, what I came home to was very different from what we discussed. My house did not look much different at all from when I left that morning, not to mention they were an hour and a half late for our appointment. Several pieces of furniture had not been dusted, nothing had been moved for the dusting (as I was told it would be), the floors did not look swept, only two of three bedrooms looked vacuumed, one toilet had not been cleaned at all, the master shower had not been cleaned at all and only part of bathroom counters had been wiped. To say I was disappointed is an understatement. I called Kim to express my concerns. She asked me to send pictures and that she would get back with me. I sent pictures, including the dirty dust cloth and mop water from where I dusted and mopped. I had company coming and the house had to be cleaned that day. I later received a text back that it was possibly lint left behind from a microfiber cloth (these were pics of furniture that had not been dusted at all- big difference in lint) and that the ladies did not know how to use my vacuum (that we showed them how to use and I told Kim they were welcome to use the one they bring). She did offer for them to come and complete the job, after she saw the pics of the dirty cloth showing I had already dusted and water where I mopped because I could not wait. I explained that and told her I felt some accommodation needed to be made because of the amount of money I paid her and the lack of completion. I have yet to hear back from the text and phone calls made. I am very disappointed and feel that it is unethical and unprofessional to accept payment and not complete the job they agreed to do.

Clear Creek Colony Liles

We told them when contacting for their service that we needed Spring cleaning because we were putting our house on the market. At first we were going to leave the house and let them clean. Good thing we didnt because the larger person had to be constantly reminded to clean things that were missed. Dusting was not thorough at all such as the top of the TV, behind the TV, the top of the shower doors. Dusting was very superficial. The smaller person did a better than the larger person. They did typical cleaning, not spring cleaning. Did not get my moneys worth.

Ross Peterson

I had the privilege of meeting the Two Maids & A Mop team yesterday at my house for a premium maintenance clean. The ladies were very professional and did an outstanding job. I had my bathrooms/kitchen cleaned, and the rest of the house vacuumed and windows dusted. Overall it was a great experience and a job well done. I would recommend Two Maids & A Mop to everyone in the Tuscaloosa area.

Brett C

I am the Property Manager for Crimson Place Condominiums in Tuscaloosa and I hired TM&AM to clean one of my vacant units. They did a phenomenal job especially compared to some of the other cleaning companies in town. I would highly recommend them and have intentions on using them often in the future!

Carter Irons

Phenomenal service, could not find a single spot that wasnt cleaned top to bottom. Apartment looks 1000 times better. Both maids were very polite and helpful, their supervisor even came by a few times to check on them and help out. I will recommend them to everyone I know. Couldnt be happier!

Kristen Osborne

The Two Maids & A Mop manager, Sarah Winters, is a wonderful person. She is bright, honest and extremely enthusiastic! I have no doubt that she will run this business very well and I cannot wait for them to clean my house!

Kristine Fitts

On time. Friendly but professional. Eager to please. Good work. Already referred two prospective clients, both who have used their services with the same results. Will definitely use again.

calvin craig

Showed up on time, very professional. Very pleased with the attention to detail. Not like most that hurry through the job. Will recommend and use again. C. Craig Tuscaloosa/Game Day Condo

Sherry Singley

I am very satisfied with this service. LaQuindra and Adreann have done a through job of cleaning everything! I intend to use them every two weeks.

mccall wascher

Awesome experience. Super nice people. Loved talking to the girls who came to my house. looking forward to having them back again.

Steve Case

Two Maids & A Mop cleaned our house last week and they did a great job. I recommend their services.

Tut Wilson

Design with Time was exactly what we needed. Appreciated the professional team. Thank you!

David Luke

Great service and a great clean! A perfect ten.