Address: | 205 W Randolph St Ste 900, Chicago, IL 60606, USA |
Phone: | +1 855-692-5326 |
Site: | myclean.com |
Rating: | 4.2 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM |
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Radha Patel
MyClean is awesome! The cleaners were on time and very courteous. I have a 4 story town house so I know it was tough going up and down all those stairs, but they did it and had a smile on their face the entire time! The appointment took longer than I thought it would, but thats okay, because I"m sure my house needed it and I found out that I was their only customer that day, so they probably took their time in being thorough and careful as well. They use amazing products, Mrs. Meyer, which is one of my favorites, but you have to provide a vacuum and toilet brush/cleaner, which is fine, because I had ample warning that they would not have this on them. The customer service is great as well! I had made the appointment a few weeks in advance so I got a reminder email which helped jog my memory :) I also got an email from the head of operations after the clean wanting to make sure that everything was to my satisfaction, and to add notes to my profile, in addition to assigning that particular cleaner to my account if I was satisfied (which I was!). My favorite part is that they folded the toilet paper in all my bathrooms like a hotel and put a cute little "MyClean" sticker on them! Ill definitely be using them again!
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Katherine Schmidt
I made an appointment with MyClean after my sister raved about her cleaning lady, who she found through their service. The booking process couldnt have been easier- just go to their site, enter your number of bedrooms/bathrooms along with a few other details, and youre set! Nacole showed up 15 min early on the morning of my appointment and was got straight to work. She brought supplies and asked if there was anything I wanted her to focus on (floors!). I left to go to work, so Im not sure how long she stayed but when I got back my apartment was SPARKLING and smelled amazing. She even left a checklist with a nice note that went over all the areas she covered. I have a shedding dog and somehow she managed to get all the fur off the bottom section of my couch (which I always notice but never have to patience to take care of). Thank you, Nacole! Ive never used a cleaning lady before but the reasonable prices at MyClean coupled with the quality of work means that Ill definitely be using this service again.
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Daniel Davidson
Im so happy that this Chicago-based company came to NYC! MyClean did an excellent job getting my apartment ready for a new tenant. I lived in my apartment for 7 years before renting it out to a tenant. I kept the place in good condition, but it was time to do a thorough clean once I moved out. The MyClean professional made the bathroom and kitchen look brand new. She vacuumed and swept up cardboard and other particles left behind from the move. I was very pleased with the results and am eagerly waiting for them to move onto other cities so I can use them in South Florida!
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Steve Brownstone
MyClean works with respect for its customers. Of all the cleaning services I have tried—and I have tried many and usually to unsatisfactory results—MyClean was/is the friendliest and most customer-oriented. The cleaning professional—yes, professional, not just “the cleaning lady”—came two minutes early and immediately went into her work after giving me a very nice greeting. I went out for most of the time she was there but came home earlier than I expected, so I got a chance to watch her work. I was impressed by her work ethic and how good of a job she did.
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Todd Mekles
You get what you pay for. I’ve used slightly cheaper options and have gotten shabby results. My Clean costs a pinch more, but I have not had a single problem with its services in three long years. My cleaning lady shows up on time every time, does her job well, and makes me happy to live in a well-kept, very clean home. Plus, it costs more because they pay their cleaners better than most companies and the result is that their cleaners are better trained, more professional, etc. I think it is well worth it.
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Neal Kumar
My GF and I are both very organized people. We like our home to be neat and tidy, but we both work very busy schedules (we are both doctors) and so we often do not have the time to pay attention to the level of detail we like. MyClean has been our service provider for two years, and we are very happy with them. Its services are always prompt and professional, and our apartment looks and feels fresh after every clean. We’ve used the same cleaner from the start and are grateful for her help.
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Alicja Psiuk
I used MyClean after my cleaning lady of 5 years moved out of state. The cleaners name was Zoey and she was AMAZING. I actually think she did a better job than my old cleaning lady! Zoey was very eager to please and she went the extra mile by doing things that were not even included in the service I paid for. I would recommend MyClean to my family and friends, not just for the ease of booking a clean, but for the exceptional quality as well. Go MyClean!
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Adonis Freeman
MyClean offers a tremendous service at a really great price. I usually clean my own place, but I’ve lived in it for years now, and some areas and things just fall by the wayside. The MyClean cleaner made my bathroom look like it had never been used. After she finished her cleaning, I also noticed that the lower part of my kitchen walls looked brighter. They never looked gunky so I didn’t pay too much attention, but the cleaner saw something I didn’t.
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Jacqueline Fryberger
I had been using a cleaning company called Handy for the past couple months, but each time they sent a different cleaner after telling me each time it would be the same. I finally decided to give MyClean a chance. The first clean I had with them went pretty well so I set up recurring service with the same cleaner. Like anything new - it took a couple tries to get it just right, but now Keshia comes every week on Friday and does a FANTASTIC job!
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Scott Placona
I came home from work last week and saw a door hanger on my neighbors door and it ended up being a 50 pt checklist for this cleaning company MyClean. I was pretty impressed by the checklist and the advertisement so I went online and scheduled a clean (their website is very user friendly). I had a lady name Andrea and she was fantastic. I highly recommend Andrea and MyClean. I will be using them again when I need another cleaning
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Gerald Bekkerman
I scheduled a clean with MyClean after I had Handy come to my house to clean. Right off the bat the customer service at MyClean was 10x better. I actually got responses back RIGHT away via email and when I called actually spoke to someone. The clean was great too. I had a girl named Zoey (sp)?? She said she had been with the company for only 2 months but she cleaned like a seasoned veteran. I will for sure be using them again
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Karim Mohammadali
Terrible. $100+ dollars for my cleaner to not scrub down the bathroom, clean the bedroom, or dust the apartment with guests visiting the next day. Better yet, I was given the run around when asking for a refund and had to waste even more of my time convincing them that I wasnt going to pay for services not provided - even after all that I was only given a partial refund. Ill find someone else next time!