Service King Collision Repair of Mesa

4915 E McKellips Rd, Mesa, AZ 85215, USA

Address:	4915 E McKellips Rd, Mesa, AZ 85215, USA
Phone:	+1 480-615-9974
Site:	serviceking.com
Rating:	4
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed

Location

Photos 6

Reviews 11

Casey Sanders

Very dissatisfied! I brought my car in after a collision and had countless issue with this location. They called a few times to inform me how progress was being made which I liked. Then after about a month, month in a half, my car was finally "done". I received a call from one of there mechanics saying I could pick up my car after 12:00 p.m the next day. I showed up at 12:30 p.m to get my car and had already returned my rental and to my surprise is wasnt ready, as I was told it would be. They said I could come back in an hour if possible and they would have it done then. I agreed and returned in the hour. My car had dust everywhere on it and there was still glass in my back seat from the accident that they didnt bother to vacuum up. At this point I was in a rush to get to work and didnt have time to properly inspect my car and noticed unfinished work a few days later. So I went back and they fixed one of the issues. The other issue was that one of the panels they put on my car was damaged. The man I talked to, Jim, said they "forgot" to mention it to me and they ordered a new one and would contact me when it was in, which took two months and countless calls for it to be fixed properly. On top of this every encounter I had with Jim he made me feel uncomfortable. He would call me hun and sweetheart VERY UNPROFFESIONAL and gave me very little personal space when speaking. I will never be going back to any service king/ auto body world locations ever again. Best luck to you.

David Broughton

First Impressions are great. If you are a USAA member I definitely recommend this place. I received a call from their customer care (comes from Illinois so dont ignore the call thinking it is a robot). The lady scheduled our drop off time and arranged our rental over the phone which made it easy for my wife to drive in, drop off, and pick up. I look forward to updating the post after service is complete.

S.J. Hollist

They gave me an estimate that is going to the insurance company to determine what the cost of the damage to my vehicle is, but its so incredibly low compared to others I know who have had the exact same work done on the same vehicle model that now Im going to be shorted by the insurance company. It should be 3-4 times more than the estimate they gave me.

Jeff Edgeworth

Due to a repair ordeal with my truck, Ive dealt with Jessica Martinez at Enterprise on multiple occasions (at both Superstition and Mckellips locations). She is a wonderful representative of Enterprise who has eased my frustrations. Enterprise is the way to go if life happens and you need a rental!

Carmen Lopez

Want to "thank"the great guys at Service king at the Mckellips road location. Big shout out to Mitch and Rj they were fabulous in helping me out with my vehicle. All of the crew were exceptional..I definitely use them again... Thank you! Carmen Lopez

Andrea Jones

These guys do a great job! From the moment you walk in, until the moment your car is ready. Made life so easy!! Thank you Service King Mesa!

Noah Herbert

Great service! Got my truck done faster then I expected. I would recommend this shop to anyone.

bala mi

Excellent Service, Mikes an Artist...

Monique Medellin

Great customer service!

Kevin Sawyers

Excellent service.

Rick Keplar

Completed on time