National Hair Centers

Address:	5828 N 7th St, Phoenix, AZ 85014, USA
Phone:	+1 602-230-0000
Site:	nationalhair.com
Rating:	4.2
Working:	Closed 8:30AM–5PM 8:30AM–5PM 8:30AM–7PM 8:30AM–5PM 8:30AM–1PM Closed

Location

Photos 31

Reviews 7

Matt H

Buyer beware of new ownership. I have been a long time customer of NHC since I was in my early 20s. Ive invested many $$$ throughout the years on various treatments advised by NHC to keep a healthy set of hair. From Propecia to a $4,000 Laser Hat. Unfortunately, my hair keeps falling out. Therefore, I decided to invest into the FUT hair transplant and write a check to National Hair Center for $8,275 for 2500 graphs. I opted for my temples and front of my head. This was 16 months ago and the results are extremely poor. In fact the surgeon told me in a text the results were meager and he was expecting much more. The scar on the back of my head took over a year to fully heal, and the hair growth on my temples is so minimal, I have to shave it to look normal. My $8K investment has to be hidden by a razor blade. Since the operation, the surgeon now works for another company and NHC is under new ownership. When you purchase a business, you assume full responsibility of that business including all of its current and past clients. The old surgeon told me that NHC always took care of their customers and their satisfaction. In a case like this, NHC would fix the problem and offer another transplant free of charge. At least the previous owners did. The new owners told me to seek out the surgeon and have him redo the surgery. Yes, they wanted me to seek out an ex employee and demand him to redo this surgery. I paid NHC. I did not pay the doctor. NHC will not assume any responsibility nor will they help me out in any capacity. I advise anyone to remove yourself from being an NHC customer. Do not spend your time or money because they will not treat you like a valid partner.

Gerry Connor

I have been a hair system client at NHC since I moved to Phoenix 5 years ago. I came with over 12 years prior experience with these hair systems. My standards were very high. My experience with National Hair Centers has been better than I hoped, better than an exacting customer like me could reasonably ask for. They do all the basics right. From routine scheduling to emergencies to guidance on care and maintenance between appointments. My stylists cut down of my 2 new systems each year has been nothing short of magical. Getting my hair style right, getting the hair to lay right, getting the systems to blend right with my own hair. Completely undetectable. Makes me feel great and confident. And then they go the extra mile beyond the basics. One year I had a new system that just wouldnt cut right. Instead of the usual A+ I wanted and had always gotten, it was about a B+. Most wouldnt notice but I did. And so did the company. Without my asking, they told me they would replace it with a new system at their cost. And did. Back to A+. Theres more above and beyond, but Ive made my point. This is a company I trust completely to do right by its customers.

Paul Demos

I recently purchased an offer for grafts through Groupon. As per the requirements I met with a representative (Dave) from National Hair Centers. During this meeting I was treated with disrespect in a very condescending manner. Which was surprising since Dave surely could have used the services of National Hair Centers for his "challenged hairdo". Following a time period consisting of hard sell to get me to pay for additional services at an over inflated price, I was told that unless I agreed to purchase more at a very steep price, that they would not honor my pre-purchased offering through Groupon. I refused. Upon review and in speaking with a representative of Groupon, I discovered that the practice of pressured sales, false advertising, and "bait and switch" was the norm as numerous complaints have been filed by individuals, I would have to state BUYER BEWARE" and to stay away very far away from National Hair Centers of Phoenix, AZ.

Chad Chase

My friend and I both had the FUE hair transplant. Gene, Dr. Joe and whole staff were amazing. I had a penninsula of hair in the front that was turning into an island. Its been a year since our procedure and we both look amazing. I have a full head of my hair and you would never tell it was done. And I am very hard to please.. only wish I had done it earlier. Was nervous about flying out of state into a city Ive never been to but the staff had me lined up and it went like clockwork. Everyone super friendly and they want you to have a good experience. I did my research and looked into alot of places..I could have gone local but why go somewhere that isnt as good. This place has experienced personnel, doctors, and consultants. if you are thinking about having it done.. call and see what they can do for you... prices were great..service excellent. FUE was the way to go. THANKS AGAIN GENE, DR. JOE, AND STAFF

Will Christie

I have been going to NHC since 2012 when I purchased my first hair system. I was impressed by the attempts to ensure that the hair piece totally blended (in color) with my natural hair. I was so happy that I wished I had done this 20 years ago. But I am not sure the technology existed back then (except perhaps for wealthy movie stars) for average people. I want to particularly point out Sean, customer contact, for praise. He is extremely conscientious and truly wants you to look good. You can take any concern to him and he will act upon it, researching the background and offering solutions. I have never brought an issue to Sean that hasnt resulted in a phone call and a proposed solution. The guy is amazing! NHC has a real treasure there, since how you treat people AFTER they have "signed on the dotted line" tells you how ethical the organization is. Thank you Sean for always being there.

Ms. gray

THIS PLACE IS A JOKE. I GOT EYEBROW TRANSPLANTS DONE LAST JUNE. YOU CANT EVEN TELL I HAD A PROCEDURE DONE. MY EYEBROWS ARE STILL REALLY THIN.AND THE HAIRS THAT DID GROW THEY ARE GROWING IN THE WRONG DIRECTION AND STICKING OUT!!! THIS PLACE IS A RIP-OFF!!!! WHEN I WENT THERE THEY NEVER SHOWED ME ANY OF THEIR PREVIOUS WORK. HMMM I KNEW I SHOULD OF JUST WENT TO A SURGEON OUT IN MIAMI THAT HAS A GOOD REPUTATION!!! PLEASE DO YOUR RESEARCH BEFORE COMING TO THIS PLACE. ..O YEA AND MY SURGEON OUT IN MIAMI SAID THE SURGEON HAD DID MY EYEBROW TRANSPLANTS COMPLETELY WRONG!!!! SIGNS OF A BAD EYEBROW TRANSPLANT ARE WHEN HAIR GROWS OUT WILD,HAIR THAT GROWS IN THE WRONG DIRECTION AND ALSO THE MAJOR THING IS POOR RE-GROWTH!!!!. DO NOT GO HERE.PEOPLE SAVE YOUR MONEY!!!

Tanisha Brown

National Hair Centers has been amazing to me! Tammy, Gene and Sean are great, knowledgeable and pressure-free consultants. I feel very comfortable with the company! I wear a hair system and I love the quality and how well Kelly listened to my needs and designed a hair piece perfect for me! The hair color, density and length was just what I wanted. National Hair Centers has always made it right if somethings gone wrong. I would recommend them to anyone. If you are thinning and have hairless issues, this is the place you want to see! It is life-changing and everyone working there has a special part in that life-change!