Richards Auto Clinic

4945 E McDowell Rd, Phoenix, AZ 85008, USA

Address:	4945 E McDowell Rd, Phoenix, AZ 85008, USA
Phone:	+1 602-273-1100
Site:	richardsautoclinic.com
Rating:	4.7
Working:	7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5PM Closed Closed

Location

Photos 27

Reviews 6

Eric Schwarz

Found Richards auto clinic on line his review site was the only one I came across that had five stars on every review down the line, and it was quite an extensive list! Even better the shop is only one block away from where I stay. So I take my truck in and their backed up with other work and he can get to it in 2 days he says, no problem Im in school when its ready give me a call. they do a day early but I forgot my phone at home so by the time I get the message the shop is closed, but any way ... Ron and I touch base and he tells me I had the wrong EGR valve put on the truck and that was the reason why it lost power every time I stepped on the gas a little hard damn thats what I get for using an auto parts stores advice and wanna be OEM. But Ive heard if you cant dazzle em with brilliance then baffle em with bull stuff, and its the last time I go to a parts place for a part that has to be the correct one or problems , well Ron repairs the problems that I asked him to and when we talked he said he could repair the new found problem also; after I asked if he could, the next day the truck was ready and I have a new list of problems that I need to repair, but only because they went above and beyond on their checking my ride out. the repairs were done before the time stated and although I do have quite a bit of truck to still repair... all the problems that I brought to Ron were taken care of and he guarantees his work! nothing but good things to say about the shop and the guys working there... cool shop good people and the price was about what I thought it would be but the problems were beyond my scope of things... Good job good shop, when I can Ill be taking the truck back for the rest of the work I know I need done because I was shown exactly what the problems are...5 star shop if you got a problem Im sure they can find it and repair it and tell you what else you might need done so you know what up when you leave... good thing really... will take my truck back next time for sure thanx Ron and Mike C-ya later guys.

Chelsea Francis

I went there a couple months ago based on these reviews looking for a reliable mechanic. Unfortunately I had a bad experience, I asked for my brakes to be fixed, an oil change, and my power windows to be diagnosed because the would not open. I dropped it off at 8 am and at 12 pm I got a call with the diagnosis on my brakes and I told him to go ahead. I had to call 10 mins before closing and ask if my car was done and he told me "I am done with the work but I like to take my time and close up the car right". So I agreed I would pick it up in the morning. In the morning I had to wait 15 mins to get my car ready. And I was told he was trying out one method of fixing the brakes and if I still have problems I need to bring it back. He did not diagnose my windows at all even though he put it in my ticket as free work he completed, he added on a $50 tire rotation and in my opinion the oil change was overpriced. This month I went to discount tires for my free tire rotation and was informed that my tires were installed incorrectly and I required a new set of tires. Dont recommend wasting time with this place.

Lisa Hutchins

Where everybody knows your name...no, not just Cheers, but Richards Auto Clinic. My one and only auto repair shop where they not only build a great rapport with their customers, but know your cars quirks. I had been away for awhile, but they still managed to reach out and discuss my upcoming repair needs. Most places repair your car, then you are out of there (cha ching), not letting you know if something else is wrong or to watch for before it gets bad and you only find out when your vehicle becomes disabled. I recently went in and the service was as always… GREAT, as with Rosco (best dog ever). Ron and Mike proactively discuss my repair needs so I can effectively budget for it as well as showing me where the problem is located on my vehicle. This takes the sting out of the cost of any repair or maintenance on a vehicle. I will never go back to the dealership again. As they are to me, I am committed to having my car serviced at Richards Auto Clinic. Thanks Guys! -Lisa H.

gilblandtrucker

Its great to know there are honest, hard working gentleman left who really do care about their customers. My wife drives a 12 year old car. It was destined for the junk yard (or so said the dealership) when I took it to Richards Auto Clinic. They fixed her problem for less than half of the dealership cost. Then when it broke down again on my wife, she had it towed there herself & dealt with Ron. She says there was no stress because she didnt feel like cattle running thru the lines. They treated her with respect, honesty and even showed her the old parts & explained what it was & what it does. Now when I hear "Blu (her car) needs to go to Rons" I dont stress. I know hell take care of her & I dont have to be there to run interference. From a simple oil change to the Right Lower Control Arm she just had done, Richards Auto is the only place well take Blu. Thank you Richards Auto Clinic for making my life easier. A happy wife is a happy life!

Jean Michel Mail

My car, a Buick skylark 1997 failed when I was in Phoenix. Started and stalled, anti-theft system issue. I met with previous mechanics before when I had the issue and really nobody can diagnose it beside" change the ignition switch, Sir" what I did a few times without resolving the situation. This time I was really stuck. I looked the web to find a place and bet on Richards Auto Clinic. I met Ron and Mike, and these two gray hair gentlemen gave me a new insight on what was wrong. They could not fix it and were straight since the beginning. They could not find the parts, not manufactured anymore,...but they find THE place were they still could find the obsolete parts and fix it. They updated me regularly of the progress. Results: the car is starting and run like a kitten. The cost was within the initial estimate. I would strongly recommend this place, skilled and honest people. Thank to Ron and Mike.

Griselda Ayala Flores

I live in Prescott and decided to to go camping up on Mingus Mountain. My car broke down quite some miles down the dirt road. I had smoke coming out from under the hood and thought I was going to have to walk out with my two children. Thankfully two cars stopped and Eric was in one of them! He examined my car, took out his tools, and repaired it right then and there so that I could drive back into town. If you was able to fix my car in the middle of nowhere and only with the tools that he had in his vehicle, I cant even imagine what they are capable of in the shop! I am extremely happy and blessed that Eric was there to help that day. I HIGHLY recommend Richards Auto Clinic because i have witnessed the character of its employees. Thank you Eric!!!!