Address: | 1372 7800 S, West Jordan, UT 84088, USA |
Phone: | +1 801-432-8790 |
Site: | german-auto-specialists.com |
Rating: | 5 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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Blair Sonnen
STAY AWAY! This place while seemingly professional and honest up front, took advantage of us for $2000. Were fine to pay for things we need, its not the price of repairs that matters, its how unethical they were about it. They mis-diagnosed a major issue, and also heavily recommended a full brake service 10,000 miles before it was due. Charged us FULL price for both, with well over 2X markup on parts. Then when it came time to fix their misdiagnosis, they charged us to replace a $500 part that even BMW doesnt recommend for this service. This is just the classic auto-repair system where they act like everything wrong they did was the customers fault and responsibility. They had no accountability for their mistakes. When speaking with the owner John, he indicated that they would "definitely take care of us on the price" to correct his technicians missteps. Yeah, that didnt happen. The original labor and parts were still on there for fixing the WRONG thing, and he applied a $300 discount to the actual repair that we needed. The problem? He marked up all the parts $500 OVER street price (the price an average Joe can buy it for), meaning the "discount" was just deception to make it look like he was doing us a favor. Just plain dishonest. Dont go here. Period.
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Shawn Cochran
He was great!! :) My engine light came on and he got me in the day after I made the appointment. He was honest and pretty fair. I have a 2010 VW TDI and he knew how to take care of her, its not easy finding a mechanic that knows how to work on German cars. My engine needed a glow plug replaced, it was suppose to take an hour but it only took him 30 minutes and he adjusted the quoted price and gave me a break on the installation of the glow plug because it didnt take him as long. Plus he replaced the battery in my fob and replaced a blown fuse for pretty cheap. He even showed me the glow plug that he was putting in, pretty cool. He charges less for labor then the dealers,and he was very reasonable on the parts. I was very impressed with my experience, he even let me go back into the shop to show me the filters that he was replacing. He took great care of my car. :) While I was waiting a gentleman came in and asked if he worked on Mercedes he told the gentleman that He doesnt work on Mercedes, but he will tell you that up front so he didnt waste his money or his time. The guy is pretty good and he is pretty honest. I recommend him to all my friends and anyone who has a VW, Audi, Mini, or BMWs. :)
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Leslie Richards
I had my car issues diagnosed by another mechanic but didnt like the quoted cost of repairs. I brought the car home and started my search for other Audi mechanics. I called a few and asked them to give me a bid on this particular repair. Vincen came in at a lower cost then 3 other shops that I called that specialize in German cars. His hourly fee for labor was lower, as was his cost for parts. He was also closer to my home. I called on Monday and was told that the repair could be done by Thursday. I brought the car in on Tuesday afternoon. On Wednesday he called to tell us that the original diagnosis was correct, and suggested a few other repairs we should consider. I appreciated that he checked to be sure we authorized the cost of additional repairs. After negotiating costs, we opted to go ahead with replacing the temperature sensor. The car was repaired on Thursday, as promised. It drives beautifully. I did have a misunderstanding (I made the mistake of assuming that the tax was included in the originally quoted price) on the overall cost of the repairs, and Vincen worked with me to make sure I was a satisfied customer in the end. I would recommend his company to other German car owners.
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Jonathan Smith
Before buying a used Porsche Boxster I sought for a reputable mechanic that could perform the pre-purchase inspection. The Porsche dealership wanted $280 so I searched around and found Vincen at the German Auto Specialists. He was considerably inexpensive and the shop was close by. Being the stellar technician he is, Vincen examined the car for oil leaks, signs of recent damage or repairs, ill fitting or broken components, suspension problems, brake components that needed attention, exhaust problems and other significant issues. He allowed me to come back into his shop while he was going through the car and gave me invaluable feedback that weighed heavily on my decision to purchase. I would rate his service as excellent. His shop was clean and modern with all of the requisite electronic diagnostic equipment. His rates were the cheapest around and most importantly I found his candor and honesty to be of the greatest worth. I plan to visit his shop again for future repairs.
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Anonymous User
German Auto Specialists is the best!! I have a 2001 VW Beetle and I was looking for a new shop near West Jordan...After calling around to 6 different shops, he was the only one who would plug my oil pan and had the cheapest prices for this plus other services, such as oil changes. He has fixed my headlights, oil pan, done oil changes and I will soon be taking my car to him to replace my timing belt. He is fast, the lowest priced and will do anything to ensure your car is running safely and effectively. No matter what he does on your car, before you leave, he recommends other services (with the prices) that will need to be completed soon so that nothing surprises you...He does this while being kind and not pushy! I would recommend German Auto Specialists to anyone and everyone and would be willing to drive hundreds of miles to come to his shop!! So glad their are still honest people and businesses in this world! Thanks Vincen!!
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Von HB
Great service!!! Had car problems with my BMW. I tried to tackle them myself and gave up after getting more engine codes and in dire need of my car. Researched around for a reputable BMW mechanic and gave Vincen a call for a quote. His diagnostic and labor price was very reasonable. I had it towed there last night and talked to him at 9am when he opened. 930 he calls and gave his diagnosis - bad fuel pump. He gave me a price and i said go ahead. 1130 he calls and says that its done and was running well but has some concerns to address. I stopped over right after work and he pointed out some areas of concerns and showed me on my car. I was in disbelief! Those areas were worked on by a mechanic not even a year ago and has failed again! That just shows that there are crooked mechanics out there but not this guy. Vincen got my repairs done super fast and reasonably priced. He is now my dedicated BMW mechanic for life. Thanks man
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Anonymous User
Id recommend German Auto Specialists to anyone with a VW/Audi. In short, the owner knows the cars, has good pricing, and is ready to talk to you about your car - which is actually what the website says, now that I look: "As a factory trained technician now operating as an independent owner, Vincen Gillespie knows these cars and can give you dealership quality service without the dealership price." I dropped off my Passat to have the transmission fluid checked and Vince took the time to check a number of other issues. These included the oil leak, the pulsing brakes, the brake pad condition, air filters, and fault codes (I recently had a check engine light for coolant temp sensor that I went to another auto shop for, and they were pretty unclear on why it would have occurred; Vince seemed familiar with it). Best experience Ive had with an auto shop.