Address: | 301 W 1600 S, Salt Lake City, UT 84115, USA |
Phone: | +1 801-483-3040 |
Site: | johnkrugerautomotive.com |
Rating: | 4.7 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed |
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Eric Merrill
I am very impressed with John Kruger Automotive and their expertise! If you need a mechanic you can trust, this is definitely the place to go to. John is first and foremost a very kind person and on top of it all he is very honest and will not try and make you do unnecessary repairs and charge you for them, but will help you get your car back on the road with the repairs that are only necessary at the time. My alternator went out so I went to John to replace it for me and had him look at a few other problems I was having (popping/clicking noises coming from my front passenger side tire when I made turns, and leaking oil from somewhere that I could not find and the people at Jiffy Lube did not know either). While he was working on my alternator he looked at the other problems and found that the clicking popping was coming from my CV joint that was failing. He looked at the other side and saw that it was almost about to start do the same thing. He advised to have them both replaced and of course many of you are probably thinking typical mechanic, however, when he looked at the oil leak he said that where it was coming from would require him to open up a lot more areas which would require more work and more time and he recommended not to worry about the leak because the leak was so minimal and it isnt causing any damage at this time. He said that my timing belt would need to be changed in about 60,000 miles (my car is at 146000 right now) anyway and that would be the best time to figure out the leak because he would already need to be up in there anyway. So I know long story and a lot of ranting, but seriously he is an awesome mechanic that will not try and sell you on things that you dont need at the time and wants to get you back on the road as soon as possible. I would highly recommend going to John Kruger Automotive if you need any repairs for your vehicle!!!
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Jenneth Hampton
I called in to check if they will have time to check my van about a noise when I accelerate and also for a tune up. John said that theres about 6 cars in the shop right now. I asked for an estimate how long it might take before he can get to mine and I told him I need the van to check out some cars today for our 2nd vehicle. He said he doesnt know but he might have time to just check mine in between. He told me the soonest I can bring in the car the better. I arrived to his shop around 11:50am today, I didnt have lunch and waited until 2:30pm. Finally, I decided to ask John whats going on. He told me theres one car in front of me at this point and it might take another hour or two. He said sorry. He thought he might have some time to check it. After wasting my 2.5 hours. For me time is valuable. Time is money. I wish he was sensitive/concered enough to tell/update me earlier so I didnt have to waste my time. I thought he will keep his word when he said he will look into it. I know he didnt promise a specific hour/time but its not fair to tell a customer you will check it when you get a chance and yet make them wait so long. Its also not fair not telling your customer an estimate how long before you can check your vehicle. I really felt like I was given hope for nothing. I took my keys back and left. I dont have the whole afternoon to waste. I will not go back to this place.
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Dan Smith
John Kruger Automotive is the ONLY auto shop I go to and always will. I always recomend him and his staff to everyone who ask me who should they take their auto to. Why because John and his crew do the best job in Utah and they give you the best price and they are the most honest shop I know of. I recomend if you are looking into taking your car or truck to him he is the one you will want to take care of it. I have known John for several years and he has always treated his customers like family and is always honest with you and also recomends what you should do. There are so many things I can say about John Kruger Auto but there is no point all I can really say is trust me and just go give it a try you wont regret it you will be so happy with what he can do for you and you will always love going back to them. Thank you to John Kruger and crew for all they have done for myself and my family. I even have my company trucks go to him to get work on so anyone with a company and has trucks to be work on he is the BEST in town and will make you happy. So what are you waiting for?... Go give him a try they are located at 301 West 1600 So. you wont regret it. JOHN KRUGER AUTOMOTIVE SPECIALIST ARE #1 in UTAH!!!
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Summer Smith
John Kruger Automotive is the ONLY auto shop I go to and always will. I always recomend him and his staff to everyone who ask me who should they take their auto to. Why because John and his crew do the best job in Utah and they give you the best price and they are the most honest shop I know of. I recomend if you are looking into taking your car or truck to him he is the one you will want to take care of it. I have known John for several years and he has always treated his customers like family and is always honest with you and also recomends what you should do. There are so many things I can say about John Kruger Auto but there is no point all I can really say is trust me and just go give it a try you wont regret it you will be so happy with what he can do for you and you will always love going back to them. Thank you to John Kruger and crew for all they have done for myself and my family. I even have my company trucks go to him to get work on so anyone with a company and has trucks to be work on he is the BEST in town and will make you happy. So what are you waiting for?... Go give him a try they are located at 301 West 1600 So. you wont regret it. JOHN KRUGER AUTOMOTIVE SPECIALIST ARE #1 in UTAH!!!
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Beau Erekson
I reached out to John Kruger Automotive on a recommendation from a good friend. I had suspension issues that needed repair on my Toyota Tacoma. When my wife brought it in to be looked at, John recognized an issue with the damaged leaf spring that could break my fuel line (Toyota has since issued a recall on this). He thought it would be dangerous to keep driving. My wife did not have time to be stranded at the shop while being fixed. A member a Johns team drove her where she needed to go. When Toyota issued its recall 2 years later, they required a letter from our mechanic to certify it was repaired by them. John promptly returned a signed letter within days of us contacting him for it. In short, the entire team at John Kruger Automotive was helpful and responsive in everything weve needed from them.