Surprise Storage Solutions

13331 W Bell Rd, Surprise, AZ 85378, USA

Address:	13331 W Bell Rd, Surprise, AZ 85378, USA
Phone:	+1 623-300-2592
Site:	storage-solutions.org
Rating:	4.8
Working:	8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5PM Closed

Location

Photos 66

Reviews 11

j max

I am writing this review because I truly feel that John should be afforded any and all chances to be recon iced for his outstanding people skills, his answers were honest, direct, concise, and reflected his knowledge of his job. I will not go into a place of business until I have spoken to someone on the phone first. My reason for this is, I am very busy and do not have time or energy to waste on people who cannot or will not be direct and concise in their answers. I found in John, all of these things and more. I had no need to place another phone call. If John should ever be in need of employment I would be pleased to have him on my team. I am neither a writer nor am I accustom to writing reviews in fact this is my first for someone who was not my employee. Sincerely, Max.

Danielle Leary

I would give 10 stars if I could!! I was stuck in a situation where I had belongings being shipped from Boston, Ma to Surprise, AZ. The movers were way ahead of me and they couldnt wait for me to arrive so I had to find a facility to store my belongings until I could get out to AZ. I called over 4 facilities in the Surprise/El Mirage area and none of them wanted to help me out with my situation. Finally I found Surprise Bargain Storage and called, I was working with a man by the name of John who was fantastic!! He was very personable, stayed on the phone with me and walked me through all of the documentation in detail. John took a boat load of stress off of my shoulders and I am so very thankful for that. Thanks again John!!

John Follis

Least expensive in the area (Price match and months free!), first thought this is going to be run down like Thunderbird Mini Storage but to my surprise it was better than the big expensive franchise across the street (U-haul). To my surprise the place is immaculate, everything looks new, clean, well lit, security cameras everywhere, even new pavement. Excellent location and access from Bell Road, all unit sizes are available and impressively large even though it looks small from the street. Great Web site, easy to navigate and informative. The agents there, especially John, is proficient, hospitable, friendly and funny. Very knowledgeable of the area and was very helpful. Thank you.

jakzwireless

I came to check this place out because I read the reviews and saw the prices were very competitive. I called an made an appointment with John and when I showed up he was one of the nicest and most professional people Ive met in a while. He made me the priority and did everything to accommodate me. People like John are very hard to find now days. He loves were he works and it shows just by his great attitude and work ethic. I wish every business I went I would get this type of treatment and service!! Surprise bargain storage is great place to go to get a nice unit for a great price but my final decision was John!! Thanks for everything and keep up the great work!!!

Donna Shults

I arrived at Bargain Storage on a Sunday, which day the office is closed. I needed a bigger unit that day because I had a rental truck I had to empty by 12:30 pm that afternoon. John realized the importance of my need of a bigger unit. John went above and beyond the call of duty for me that day. I was able to get the rental truck back by the dead line time. John opened the office for me to do the paperwork and up grade the unit I already had to a bigger unit. I so appreciated what John did for me that day. He showed great customer service that day. I will recommend Bargain Storage to any one who needs a good storage facility. Thank you John!

Sara Albertson

I have already recommended John and the service he provides at Surprise Bargain Storage to a handful of my friends and clients. He quickly returned my phone calls and attended to getting me into a unit within the same day. I was impressed and enjoyed meeting him. I feel good knowing that all the things I hold dear to me are being stored where the Manager tends to the facility and keeps it nice, clean, and safe. John has such a great personality, he makes you feel as if he is an old friend. I am also impressed with the pricing options and find myself very fortunate to have come across such a great storage facility!

prairiehills416

Met the Manager of the W. Bell Location at a local Village Inn. We began to talking at opposite tables, and discovered that he was the Resident Manager of a Bargain Storage facility. We had a nice talk, and I found him to be very friendly and informative about the storage business. He said to consider them if in the future I needed to rent a storage locker. That time did arrive, and I went to see John Ustar, and he have me a tour of the facility. I found the right locker for our business needs, and signed a Rental Agreement. Great prices, great service, convenient location, and great facility. Very Pleased.

HEART BREAKER

Im a senior citizen and during the entire time Id been unloading my rental truck, Crystal came out of the office to check on me, making sure that I wasnt overheated or needed help! She also brought me several bottles of ice cold water periodically, since the temperature was well over 100 degrees! Not only do these folks have every size storage until that you could ask for but they also care about their customers, even after theyve been paid! Which reminds me, their prices are unbeatable, especially for what all they have to offer! Dont bother looking elsewhere, this is as good as it gets!

Shannon Shell

Awesome! I hastily moved to the area and was a bit overwhelmed to get my stuff stored quickly and safely. I found Surprise Bargain Storage online and when I called received the best customer service. Once I arrived to make the arrangements to get the truck unloaded I was met, once again, with a friendly, reassuring smile. The paperwork was filled out quickly, the price was beyond fair and once I had the keys to the unit a huge burden was lifted off my shoulders. I highly recommend Surprise Bargain Storage and am grateful for the warm welcome to the area!

Barry Hardill

Ever since the ownership and on site management changed at this property last November, this is by far the best combination of location, value, convenience and cleanliness in the Surprise and EL Mirage mini storage marketplace... I should know, because I have several units at multiple locations that I am consolidating into this property! I promise you wont believe their pricing matrix and free rent options... The on site manager, John is obsessed with cleanliness and giving quality service to his tenants! Best of all, he always seems to be there!

Ken Butters

I was Johns first contract under Storage Solutions, and I feel that even though it was a chaotic transition for him, he handled it like the pro that he is. He has always referred and greeted me by name, and keeps the facilities clean and secure. Without exception, everything about storing my possessions has been the best experience I have ever had with a storage facility. John is a true loyal and conscientious asset to your company. My deepest gratitude goes to you!