Address: | 801 Sunset Dr, Antioch, CA 94509, USA |
Phone: | +1 925-757-7274 |
Site: | myantiochnapaautocare.com |
Rating: | 4 |
Working: | Closed 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–5PM Closed |
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Peter Morris
Went in saying "my rear end is making noise, please figure out exactly where from". They proceeded to charge me 65 dollars and then tell me, "yeah your rear end is making noise, something in there is messed up." Completely unhelpful and totally not the service I expected from talking to Eric, who seemed to get exactly what I wanted done, on the phone. I emailed the receptionist to find out exactly what work they did to make my visit cost 65 bucks and got no reply. I went in on a Friday, they said they would call me on Tuesday with a quote for replacing the whole rear end. Now it is Thursday, and they just now called me with that quote. Didnt even need to hear it because I already put a new axle assembly in myself two days ago. I would not suggest taking your car to this shop.
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John A Cannata
Took my 07 pickup in for a smog test this afternoon and was in and out in less than 30 min. Jodi, at the front desk, couldnt have been more personable or professional, and their prices were very competitive without having to deal with annoying coupons. They claim to be a full auto repair shop that should be able to figure out whats going on with the intermittent "check engine" light Im getting on my wifes Prius, so Ill write another review after theyve had a look at it. Otherwise, they seem like very nice folks, and I have no reservations recomending them.
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Jo Leo
HONEST! Excellent work and explained EVERY detail. The mechanics notes were literally 5 pages long and I felt like I had a very good understanding of what the issue was. As a woman, I appreciated the way they took the time to make me feel comfortable in the decisions I made to have the car repaired and what repairs were most important. Thank you Eric!
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colleen sundar
I called for a quote ... a lady took my info down for contact and my car info. Said they will call me back (same day) still havent heard anything. Not a good way to do business. All I ask is for a quote not for them to stop what theyre doing and work on my car right then and there. Didnt even call me still.
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JoAnn Baker
Weve been patronizing Napa Auto Care for close to 10 years and have always been happy with the service. They service both our business and personal vehicles. I recommend this auto repair shop. I feel that their pricing is fair and they are trustworthy.
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Larry Douglas
Very grateful for these guys. So detailed & efficient. Took my car to 2 other shops & a dealership. No one figured out the problem until I took it to Eric & Aron. Thanks guys. I owe you lunch!!!!!
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Nathan Allen
Best auto shop ever. They actually care about you and treat you like family. Wont be going anywhere else