StorAmerica Self Storage

Address:	5630 Peck Rd, Arcadia, CA 91006, USA
Phone:	+1 626-303-3000
Site:	castorage.com
Rating:	4.6
Working:	Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed

Location

Photos 43

Reviews 18

Nuggwiz Admin

Did all the research and read all the reviews, decided to go with this company, initially the service was great, I called in a day early, scheduled a time to look at units and showed up. Was showed two units, at a promotional price, great so far..secured a unit for my move, I later determined I needed a LARGER unit, called in and spoke to the Rep who was NOT anybody mentioned in the reviews. They refused to honor the price for the promotion on the larger unit. I know, my bad luck right? I should have taken the larger unit when offered, HOWEVER, IF this company offers a price match, and IF they are concerned with customer satisfaction, and IF they prefer I stay instead of leaving after my time paid for is up, (at my expense for the principle of it), then shouldnt the company accommodate my request in stead of LOSING the business outright? NOTE: another "option" not mentioned anywhere BEFORE renting is that they allow law enforcement to train on the premises and make you sign a waiver to search your unit at anytime. I have nothing to hide in my junk, but it seems to me in this era of violation of privacy issues and government involvement in our lives, I just as soon not have them snooping through my junk at any time for any reason. If I would have known this BEFORE agreeing to the whole process, I would have taken my business elsewhere and avoided this whole mess.

Alexander Perez

StorAmerica is the best option when it comes to storing your belongs. Im in the process of moving between houses and Im waiting for the remodeling to be complete before I move all my things in so I needed a storage unit for the meantime. I heard of this affordable option through a friend and since Ive had bad experiences with the other options out there(Public Storage) I decide to give StorAmerica a try. I was surprisingly impressed with the cost and availability of their storage units. Not to mention my sales associate Daniel P. was very knowledgeable, polite and honest. He even talked me out of over spending on a larger unit by showing me several other comparisons. He spent almost an hour with me showing me rental options and even helped me estimate my actual storage needs. I will only do business with StorAmerica in the future be sure to ask for Daniel or Darlene they were great and made the moving process that much easier!

denis77777777

NOT VERY HAPPY! I have been a custoner for aprx. 5 years now and for my dedication as loyal customer they are raising my rent again. This time an additional 20.00 per month. When i started renting here i was told i was getting a 10x10 lockerb, but after a got it i tried putting a 9.5ft long work table i have, but to my surprise it didnt fit by 1 ft. Actual size of the room 8.5x8.5ft. I took the table apart to make it fit. They do have a sign in the front office which makes it okay to false advertise. (Actual size could be different)But now with this rent increase, im going to move. I like this place but not the slaps in the face for loyalty. Only way i would stay now is if they drop my rent to what it was when i moved in and keep it there untill i move out 20 years from now. Or my loyalty will start at a different storage facility.

Hock

Fairly reasonable priced compare to other self storage in the area. They at least keep the pricing up front, some places will promise a lower rate, then charge 50% higher claiming they are for insurance. This place is pretty up front. They also offer a free moving truck rental for the day you move. Make sure you reserve few days or weeks in advance as they only have one. The storages are not climate controlled, but its not facing the sun, so it doesnt get very hot.

Arica Johnson

Darlene and her assistant were Extra Excellent!!!! Moving can be overwhelming. Especially after 20 years. As soon as we pulled up. Until, the time we rented our storage unit. We were treated so comforting!!!! We felt so Special!!! They made us feel so comfortable!!!!! I will refer, refer, refer!!!! I Appreciate Great Customer Service!!!!! And, its hard to find nowadays. Until we came across Darlene!!!! Thanks much Girl!!!!??

Claudia Zepperi

It was awesome, Daniel did a great job of showing me my storage unit, the cart, and multitasking, he took care of another lady and I at the same time. I was surprised and very pleased with the security and safety of StorAmerica. Ive used other storages and they really cant compare to the quality of care and safety of StorAmerica. Thank you so very much and Kudos for Daniel. God bless you all!! Claudia Zepperi

Raider 626

What can I say. Hands down great service from Daniel and Darlene. They helped me when I really needed it. No one likes the whole moving process but the staff made it so much easier. Thanks guys. If ur looking for storage and cant make a decision, come here and ask for Daniel or Darlene. You wont be disappointed.

Julie Gonzales

I was shopping around and darlene found me a unit for a great rate so i decided to rent with her. She had awesome customer service skills and helped me find the right size. I truly recommend storamerica and darlene if you are looking for storage. They are all very nice at this location.

Jerusalem Arellanes

I was in a bad spot a the time where everyone was turning me down. not only was she helpful, and respectful but was the reason I had a smile on my face at the end of the day. thanks for your help storAmerica.... highly recommended to all in need of a storage.

Sandra Wade

One hundred percent satisfied. Service was excellent. Never rented before, looking for a storage unit for my grandmother. Daniel and Darlene gave us great service. They were courteous, patient, friendly, very helpful. Very professional.

Fred Provencio

Wonderful Customer Service, the employees are always so pleasant, and the whole place is always so clean, Im so glad I left Public Storage years ago, We have been in this facility now, for at least 10 years!

David Leong

Darlene and Daniel are a great asset to this company. Helped me and my family get a storage unit at a great price and were very nice and will be coming back and recommendthis facility to friends and family.

Esther Nuno

It is a wonderful experience when youre greeted outstanding customer service. Daniel, you answered all my questions, made me feel comfortable, and and made me laugh. Thank you for your great service.

Eileen Galvan

Dont like the fact that they dont provide a monthly bill. No email alert, no phone call, no warning. If you forget to pay bam" outrageous late fees!! You just have to remember to pay.

Julius Quasar

The prices are right, location not too far away, and the units are pretty good for what you need. The staff is polite, and helpful. Id recommend this place for your storage needs.

Socorro Brahms

Daniel helped me out a lot and provided some of the best service. Going thru a hard time and he made the whole experience very easy. Thank you Daniel for the excellent service!

Y D

Im so glad I called this location. Darlene helped me from beginning to end and let me tell you she is a life saver. Shes always happy and helpful. Thank you so much

Christopher Sierra

Just wanted to give 2 thumbs up to Darlene. Great customer service with a smile!!!!! She is very knowledgeable and helpful. I highly recommend her facility! !!