Charter Communications
| Address: | 7555 San Luis Ave, Atascadero, CA 93422, USA |
| Phone: | +1 855-757-7328 |
| Site: | charter.com |
| Rating: | 2.1 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
Location
Photos 4
Reviews 14
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Anonymous User
Chronic connectivity issues.. expect to call several times (a dozen or so). They will tell you to buy new routers, modems and finally, get a tech to your house for a new drop line. Ask around, Atascadero has chronic issues when it comes to cable internet. They need to start repairing and maintaining the system, not keep telling us to turn our modems on and off.. I had a tech here, and he said the wires on the pole are ancient and full of Ts for everyone on the street... If you need more than an hour of uninterrupted service (for games, or streaming), think hard before choosing charter.
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Fernando Castillo
I hear a lot of people complain about Charters customer service but I must say they are always friendly and prompt. There is hardly ever more than a 3 to 5 min wait. Even when upgrading a modem they are eager to help. After dealing with Att and direct TV for years I would recommend Charter of them any day. In four years of Charter Internet I have had maybe 4 outages and they are always short lived. If your thinking of making the switch fro att you will be so pleased.
LA
Laurie Lindsey
My father got stung twice by Charter. Charter says they can deliver the world for less money, but they seem to make money by charging people for stuff and they never deliver. They were never able to even get the phone working, let alone the internet. This happened twice! My father (who is 86 and wears a life-alert) was without a phone for several weeks! Has anyone ever had a good experience with these folks!
MI
Miss Coleman
Its Sunday. The picture is not working at all. Sound isnt right either. Some of us love football and look forward to Sundays. The wait time over 10 minutes and I suspect no one can do anything. Theyre "working hard" to fix it. How about for all the money they charge not having it screwed up in the first place?
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A Pall
I spoke with Valerie. She was so so so patient and explained in very simple terms that even I could understand. If I had any further issues/questions, I wish I could be so lucky as to speak with Valerie again. further questions, I would hope
TY
Ty Christensen
On demand never seems to work, I spend most my time on phone with them on a Saturday night instead. They tell me they know they have a streaming problem, three weeks, same problem. Better to start streaming movies, screw Charter!
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Karen Schindler
I cant even begin... (emoji disappointed face). But I give them one star because everyone is genuinely nice. Its their system and services that I cant count on... No one is ever on the same page. Id compare them to CVS.
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Ko Kratos
Charter is the worst, i can barley play a game for longer than 10 minutes without connectivity issues, Im 1 Baring almost all the time, fix or ill move to AT&T or Direct
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Tami R
Not very friendly. Office is almost hospital sterile. No plants. Nothing but 2 TVs to look at and walls.
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Donna Hampl
Great customer service, always helpful only complaint is there internet is slow
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Mary Uebersax
Paying bills, enhancing equipment and good customer service.
KY
Kyle Hanza
Dont ever trust them when they say they will call u back!!!
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Jeremy Jordan
Way better than ANY dish company!
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Krystel Kuhnle
They need to open sooner
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