Address: | 6001 Fair Oaks Blvd, Carmichael, CA 95608, USA |
Phone: | +1 916-485-0714 |
Site: | fitevo.com |
Rating: | 2.9 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–9PM 7AM–7PM 7AM–7PM |
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Anthony Saetern
Very horrible experience here, they are a fraud. I got scammed on this location and got horrible customer service. They will put you on hold for a very long time and when you call back they will pick up and answer your call (if youre lucky) or maybe put you on hold again. With the scamming situation, Fitness Evolutions "operation manager" and also an employee there promised me that theyll help get my money back, they only tell you what you to hear to make you feel better and take more money from you. I did get my money back however it wasnt them that gave it back to me, i asked for help from a business. Even after i got my money back, they will send me text messages saying that i have a bill due; and the funny thing is they gave me two numbers for corporate and the numbers are not anything related to Fitness Evolution. Conclusion: Fraud, Inconvenience, poor customer serivce, con-artist, etc.
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RAD Moose
Cant really compare to other gyms in the area, however any billing is a NIGHTMARE. Everything is referred to corporoate that doesnt actually have an address. They overbill, take their time on refunds (if ever) and then try to get you with a termination fee (or more.) Call corporate and dont expect a return call. After 6+ months got them to consider everything paid and no termination fee, and termination after they really got a few hundred extra as they wouldnt unlock the account until it was all corrected.... all the while continuing to charge. I dont know how other Fitness Evolutions are, however since they are all the same corporate office, I guess the same. The staff AT the business were nice, however they always said their hands were tied.
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Nikita Kovalyov
WORST GYM EVER! STAY AWAY! Terrible customer service, promised I would pay one price without any surprises, ended up being billed twice more with hidden fees. Would charge extra every month, I would come in and tell them there is a mistake, they would fix it and next month same thing! Gym smells horrible, old broken equipment, strange for a NEW gym! Tried closing my membership only to have them suck out more money. Its been 2 months now and my membership is still not terminated and still being billed. Guess once your in you cant get out. Doctors notice or DEATH certificate can only free you from the membership with an additional $100 termination fee!
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Jon Jon
OK so I come here to work out and leave . why are people complaining about the place . The new building is open on the other side of the pool. Still if your upset because of financial reasons I cant speak on that. I havent had those issues you only get hit with annual dues on date of sign up. But you are told all this up front. Yes there are no trainers for those that want them.People we all have been told you get what you pay for we know this. Im sure itll get better. Thank you 2 year customer
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Anita Price
IF ANYONE WOULD LIKE TO BE PART OF MY CASE I AM GOING TO FILE PLEASE COMMENT AND I WILL GLADLY ADD YOU. ALSO IF YOU WOULD LIKE TO BE INTERVIEWED BY CHANNEL 3 ON OUR SIDE. BE VERY AWARE... THEY DO NOT TELL YOU ABOUT ALL OF THE FEES AND THEN HIT YOU WITH A WHAMMY AND WONT REFUND. HORRIBLE CUSTOMER SERVICE. SCAM ARTIST. DO NOT GIVE THEM YOUR BANKING INFORMATION. ESPECIALLY IF DUSTIN OR MIRANDA ASK FOR IT. WISH THERE WAS A NO STAR BECAUSE THEY ARE TRULY SCANDALOUS!
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Tetyana Yatsyuk
Отношение некоторых работников полностью игнорирующее... бассейн работает с перебоями. 30 июня его закрыли работники по надзору здоровья...
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cj Phyzx
Walked for an hour to this gym. After walking in realized there wasnt any exercise equipment anywhere. Empty rooms. None of the staff mentioned anything. Confused. Not surprised. Worst gym in sacramento has hit an all time low. These 2 years of "renovations" is sad and pathetic
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Adam Jacob
Be aware of their promotional emails offering free membership upgrade IT IS TRAP they wont refund your money nor care about it... once your billing information in their system expect a long nightmare..... in simple words STAY AWAY
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Faizan Khan
Smells really bad. Try to steal your money. Every month you have to "update" your card. In order to charge you twice. Not recommended. Their chain of branches arent bad its just this branch just suck balls.
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David Espinda
Tried to cancell my membership 4 TIMES and they couldnt give me my refund. I even came in to make sure they have my information but yet again they gave me the run around. Horrible custermer service.
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David Routhier
Pool closed for over a month. No one on staff can provide an update. So disappointing that they seem to just not care. I joined this location specifically because it had a pool.
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Michelle j
Worst customer service highly recommend going anywhere else but here when you want to cancel they will charge you for an additional month that you wont be using
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Nancy Vance
You cant beat the price. High staff turnover, but if you are there to workout, its prefect. Needs upgrades, but the price more than makes up for what it lacks.
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chris cancel
They have been saying that they are doing major upgrades for over 2 years, still havent seen much improvement. Overall decent value for your money.
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Eugene hunter
Horrible experience..charged me and i wasnt even going to the gym. No call back from corporate to refund my money..worst place to do business
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Samri Hailu
Very disappointed at this place, dont trust them if they say they will refund your money. very disrespectful and ignorant! do not join!!!
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Harold Estevez
The people are great but the renovations are taking a long time and still needs improvement, hoping it will be done soon.
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Melissa Carpenter
Its super small and stuffy inside. So many things in need of repair or under construction inevitably.
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Sina Ghazanfari
The worst GYM I have ever seen. Horrible customer service. Dont give them your banking information.
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Ruthann Murphy
They will steal your money and ignore you till you just walk away!!!! RUNN WHILE YOU STILL CAN!!!!
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angelique coleman
I love their hydro massage table! They also have very friendly and helpful staff! :-)
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Andrei Anderson
Needs to come through with promises made almost 3 years ago!
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Crystal White
Inexpensive, great equipment, and knowledgeable staff.
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Andy Dufrane
Nice gym, nice equipment, crappy policies.
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Nichole Weaver
The hydromassage table is totally awesome
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gino and ryan Liberati
Great equipment and attentive staff!
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Karen Hackbarth
Great place to work out and heal
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Erin D.
Great price, not very crowded.
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Slavic Team
Weak customers service
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lorinda Mora
Very unprofessional
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Dennis Desmangles
Great Staff
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Jeremy Pinnegar
Great