CubeSmart Self Storage

275 S Prospectors Rd, Diamond Bar, CA 91765, USA

Address:	275 S Prospectors Rd, Diamond Bar, CA 91765, USA
Phone:	+1 909-860-3660
Site:	cubesmart.com
Rating:	4.7
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 80

Reviews 22

Ali Heiss

Cube smart was the easiest storage experience I have ever encountered. I used it for a couple months, and it was very clean and easy start up. I walked in and the man at the counter got me set up in less than 10 minutes, while still helping out three other customers at the same time. I purchased a lock from them as well which was convenient. After a couple of months, I found a new home and had to move! I came on a sunday at 3:05, right after after their office was closing. The woman at the office Martha instructed me that since already closed down the office that she would close my account the next morning if I were to clean out my storage that day. I cleaned it out, and she called me the next day telling me she closed out the account, and I was so happy and pleased because most people dont follow up, and she went above and beyond even though I came to the office after hours. I would always recommend cube smart, and Im really happy with my experience. Thanks Martha! Ali

Julie Glasser

I have had many storage units in the past twenty years and find the staff at CubeSmart in Diamond Bar to be far superior in their ability to accommodate my requirements. I am thankful for the flat carts they have on location for their customers; saves me numerous trips with boxes, etc. I currently have two units and will be securing a third this weekend thanks to vacating my home and my parents home who have recently passed away. A bit far from my home in Laguna but well worth the time spent on the freeway to get to Diamond Bar and half the cost of units in south Orange County.

Paul Booth

terrible terrible terrible. loaded up a 26 ft truck, got there at 7 pm to move in, and guess what!? theres a lock on it! after i paid for it and all and the office was closed at 6 which is too early.. i had to drive to home depot before they closed, had about 1 min of leeway, 15 min away to buy a deadbolt cutter to cut the lock off,. just barely made it. thanks for nothing cubesmart. had to pay an extra hour of labor to 3 hired workers thanks to you plus buy the bolt cutters.

Marty Sewell

I have had a unit at the Diamondbar location for over two years and recently moved out. I hadnt been to my unit since moving in and the general manager remembered me and where I went from my previous visit. I was fully expecting to have either rodent or insect damage to some of my belongings, but after over two years there were no signs of rodent or pest activity. Highly recommend this location, as service doesnt get much better.

ed cru

I used the storage for about 8 months, and this is the best storage Ive used by far. They have a service that renters can avail of and that is a free use of a small truck. That was so convenient and helpful. The facility surroundings were always clean and the staff all professional and helpful all the time. Will definitely recommend to my friends. Thanks Cube Smart for a wonderful experience.

Jennifer Martinez

The best customer service weve ever had , the staff is incredible. We strongly recommend them. They always have been able to help us during the stressful moving experience from the truck use to convenient access hours. Well be changing storage due to relocation but sticking w the cubesmart family. Thank you Roland, Natalie & Roger for all your help.

Borg Ipod

Quite possibly the finest customer service I have ever experienced. And by far the cleanest storage facility I have ever used and I have used a lot. Roland and his staff treated me like family for my entire stay. Thank you, I will be using Cube Smart again and recommending you guys to everyone I meet that is looking for your service.

Melissa Butler

Called around to all the storage facilities in the Diamond Bar area, Cubesmart was definitely the smart choice. While competitive in cost with the other storage companies the customer service is what sold us! Natalie was friendly, informative and accommodating. Highly recommended this facility for long or short term needs!!!

William Bogle

Ive had multiple units for 3+ years at this Cubesmart and the customer service is outstanding. Always friendly and very professional, I highly recommend this Diamond Bar Cubesmart location for all your storage needs. Also, the facility is kept in top shape- very clean! Thanks for the great experience!

Olga McReynolds

I absolutely love the staff at the diamond bar cubesmart. Roland and Carmen are just the best with outstanding customer service and special attention. Ill tell all of my friends about my experience and encourage them to come here for their storage needs. Its always neat clean and friendly.

Joe Cheng

Where to begin, Cube smart diamond bar has wowed me from the very beginnings by Their customer service and clean facility. Im about to add my 7th unit . Honestly cannot see myself storing nowhere else. Roland Natalie and Roger are the best! Thank you Cutesmart- joe Cheng

Debra Herrera

This facility is so clean. I needed to put stuff in storage so I made a reservation, but I had no idea I would have such a great time everytime I came to visit Roger. He is such a nice guy and is always asking to assist me of ever need be.

Sydney Martin

I have had my storage here for 20 + years and I must say Roland, Brandon, Martha and Natalie are the best by far. They will WOW you Very helpful and professional I highly recommend this storage facility if you are living in the area

Gary Fulgham

This is the 2nd time I used this location for my storage needs & I must say the staff were very friendly & helpful Im assisting me with my needs. Kudos to the staff & if I had 2 more arms I would give them 4 thumbs up!!!!

Yanira Valencia

This facility looks absolutely flawless. I came in and they did not have what I originally wanted, but Roger won me over and I ended up renting anyway. He is such a fun and friendly guy, I would so recommend this place!

Vinyl Vic

I been a customer of cube smart for 6 years and the customer service there is Excellent . Never had Any kind of problem here. Thank You Roland, Natalie, Roger for continuously providing me with exceptional service

Tiffany Hohmann Jacobsen

Weve been with these guys for a couple years and we are very happy and am hoping we dont have to leave but if you looking for short term these guys are really great for long term the increases are a bit much.

James Lawrence

Customer Service was so over inflated it began to anger me! If I didnt need the location at this time I would have went else where. To much to state all in all the experience was painful and very annoying!

marcelo valadez

Really glad I choose cube smart, had a previous bad experience with another storage facility there! guy at their front (Roger) was really helpful and professional . Good experience def would recommend

oliver villanueva

Ive had a 10X20 cube here in their Diamond Bar facility since 2012 and Roland(Manager) and his staff have always provided exceptional service! This facility is very well-maintained and always clean.

Elisa Meyer

This place is great! My family is currently moving storage from one unit to another; Martha, Roland, and Natalie have been extremely accommodating, which has made the stressful process much easier.

David Queen

The staff is very friendly. The pricing was good compared to other places. I have had various storage units throughout the years and have been very pleased here. Highly recommend.