Address: | 8118 Greenback Ln, Fair Oaks, CA 95628, USA |
Phone: | +1 916-726-3305 |
Site: | midas.com |
Rating: | 3.6 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–5PM Closed |
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Anonymous User
Rude from the moment we walked in the door. My family and I called for an appointment so that we could be courteous to this business and save some time. The appointment was a joke! THREE HOURS after the appointment one of our vehicles was complete. This was for a simple oil change. When I brought it up to one of the employees (Son of the owners) he threw up his hands and stated Im not going to argue with you and walked out. Dont waste your money or time on this business. There are many many other businesses in this area that dont have a sense of entitlement with your time and money. This is one business I hope that fails. Obviously these children did not learn the same customer service I have heard there parents had.
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Vincent Fazzi
They could have done a little better. I entered an appointment online for 7-9am for a Sturday with perhaps 2-3 days notice and received a response to bring my car in anytime during that window. As far as I could tell I was the first one there on Saturday for an oil change and tire rotation but no mechanics were there. I told them I would go get breakfast at Jack in the Box next door, take a walk and come back. 90 minutes later I came back and my car still had not been touched. About an hour later they completed the job. There does not seem to be any benefit to planning ahead and making an appointment - I have had better experiences at other Midas locations.
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Daniel Grubbs
This is THE place I take my vehicle. I drive fifteen minutes to come to this specific location over at least three other shops probably within half a mile of my house. Always upfront and honest. Theyve given me advice on repairing things myself even printing directions for me, and finding me the best deal for a part online. Great customer service. Totally recommend them
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PurpleBubbaOG916
Their store hours are 7am-6pm -- I went in at 4:50 pm for a simple oil change and was turned away. Apparently over an HOUR before closing is too much of an inconvenience to take care of a paying customer. I will not be returning and will recommend my family against returning as well; too many businesses offer the same services for them to be so dismissive. Ridiculous.
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Grenelda Thurber
Post from Sandy Echols: This Midas is always polite, very friendly and very timely in diagnosing and repairing problems. Im not from Sac but here a lot and discovered this Midas a few months ago when car broke down. They are the BEST!!! Highly recommend.
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Jessica Hayes
Amazing service and wonderful people here i broke down literally in the parking lot and they got me on my way in 10 mins!! Very happy customer here! They even had a place for kids to play while you wait and drinks and snacks while you wait it was amazing!
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Roger N
Turned away for a 10 minute ABS computer procedure that I was told "Yeah, come back anytime after you change the part and well do it for you." Just like last time, it would take longer to schedule the appt than to run the software.
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Jonathan Segal
This place is first-class all the way. The people over so nice and treat me wonderfully. They are very honest about what I need (and dont need) fixing. Their prices are very reasonable. I would recommend this place to anyone.
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Rob Jackson
They could have easily convinced me that I needed brakes but integrity prevailed!!! They checked everything out and told the reason for the noise and sent me on my way without charging me a dime. Good experience.
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Lin Cole
poor service unprofessional it is run by a father and his 2 boys the boys are rude and disrespectful the prepared to spend more than you should if you go to the shop r
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Ronald Parker
Dropped off car because of an exhaust leak. They checked it out and quoted a fair price. The repairs were completed perfectly and on time. This is my new repair shop.
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Sarah George
We have been taking our cars here for years. Never had an issue. They are so nice and professional, and never tey to charge us for unnecessary repairs.
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Elliot Davis
Great service, very helpful. Did not try to oversell products and service. Provided a reasonable deal and savings for services.
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Susan Kinloch
Family run and good family. Seem very honest. Never try to push extra services but always give you a heads up on what is needed.
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Austin Hohman
Hey Midas, thanks for locking my differential during my Lamp Inspection. I really apreciate the broken front axle.
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Phillip Andreotti
one of the few honest repair shops in sacramento. great customer service. there is no guess work from their techs
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Malia Michelle Rapisarda
Great service and fair prices. Just moved to Sac, will be using this shop as my go-to.
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mike meyer
Great service, never tried to sell me something I dont need.
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Debbie Evans
Their service has always been very good
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Don Megan Blanscet
The only place we go
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Anurag Shrivastava
Very rude staff
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Mario Gonzalez
Very nice guys
CH
Christopher Kunat
Good job