Address: | 837 E Travis Blvd, Fairfield, CA 94533, USA |
Phone: | +1 707-399-8668 |
Site: | centralselfstorage.com |
Rating: | 2.8 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 8AM–4PM 10AM–2PM |
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G Charlene
I went there to pay my bill on Saturday and they supposedly opened at 10 am but the guy that was there told me it was his day off and he could not help me but he would take my payment and give it to the girl when she arrived because she was running late. When I asked him to give me some sort of receipt or paper saying that I was leaving the $156 he told me "dont you trust me?" I said I dont know you to trust you or not trust you, I would just like to get a receipt because thats the way I do business. He then told me "well if you dont trust me then maybe I shouldnt have rented to you." Im not sure what kind of business they are running but most people would like to have a receipt when they pay for something as proof of payment, it has nothing to do with whether I trust the person or not. We are not friends, I am not there to trust them, I am there to do business with them as a customer. This interaction left me feeling very upset and disappointed.
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Angela Hopkins
If I could rate this place lower I would... We had a reservation and when we arrived we were told the reservation was not good and they did not have any units available and we would have to pay for a reservation. So we made another reservation in person and paid for it. We received a message that our reserved unit was available and ready. We packed up a truck load and showed up to find that they had given it away and they were VERY RUDE ABOUT IT TOO! Hard to believe they could be so crappy and so rude on top of that! Then we heard rumors that they have many units robbed there and we may have dodged a bad thing!!
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Roy Covington
My wife and I used to rent here. We were hesitant on coming back. Tierra is the new assistant Manager and is the reason why we decided to rent again. She seemed to really have a hold on the facility and really impressed my wife by acknowledging all the tenants by their names . The grounds look alot cleaner , organized, and less chaotic. She seems to have brought a professional , positive new way of running things there . A few of us who rent with this company hope Tierra becomes Manager . Over the short while she has been there we have seen such a change. Great Job who ever hired her she is such a keeper.
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John West
Where to begin. Over charged for rental on mileage and blankets I did not use, seal on blanket bag not broken. Truck was a P.O.S, wheel alignment off, transmission screwed up, shocks worn out, not clean. Guy there never answers phone, and turns off answering machine. If you keep calling he eventually answers. Complete B.S. Never again!
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Anonymous User
Very professional service. Upbeat and friendly staff. Easy to find. They showed me many types of moving supplies at reasonable prices. Convenient hours for both office and gate. Same owners but recently given over to (and now renamed) Central Self Storage.
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Keola Kolii
Security of storages need to be stepped.
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Chris M
They need to put the email adress!!!!
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Harriet Ellis
My storage unit was broke into.
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mr. Baker
Great friendly staff