Midas

Address:	50 Montrose Dr, Folsom, CA 95630, USA
Phone:	+1 916-983-1663
Site:	midas.com
Rating:	4.6
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5PM 9AM–3PM

Location

Photos 15

Reviews 13

Heather Carpenter

DO NOT GO HERE!!! My experience was horrible! I went to this location because I saw the high reviews here. My initial visit was for an oil change and new brakes. Jeff called me and also recommend new filter, coolant flush and transmission fluid. Agreed to have the recommend preventative maintenance and spent $653.09. Within days after picking up my car I started hearing rattling as I drove over bumps in the road. I took the car back and reported that I am hearing this rattle and was a little concerned that prior to dropping my car off for the initial visit the rattle was not there. I was called and told I need new struts and would cost me another $934.91. I went ahead and approved the fix. Upon picking up my car after this being fixed I voiced my concern that my car did not make any noise prior to the initial visit and Gary got sharp with me telling me one has nothing to do with another. Within days after picking up my car the rattle did not go away. Spoke with Jeff that the rattle was still there. He asked me to bring it back and I did and this time they told me they could not find the source of the noise and would need the car for a couple days to investigate. I asked for my car back and told Jeff I was going to get a second opinion. Took my car the Acura dealership and was told the rattle was from the left front brake rotor backing plate bent up against knuckle. Paid the dealership $100 for the visit. Spoke with Jeff and provided the paperwork and he stated that he would need to discuss with Randy the franchise owner. Jeff asked what I felt was a fair compensation and I told him the fee for struts because the car did not make any noise when I dropped off at the initial visit. Jeff called me 3 days later and told me Randy agreed to refund the labor, $309.98. I told him this was not fair because I also paid $100.00 at Acura plus time away from work and mileage for driving there. Jeff told he would get back to me. I then asked to speak to Randy directly as he was having to go back and forth. Jeff told me that Randy does not accept calls or calls customers, WHAT????!!!!???!! Later, I received a message from Jeff NOT Randy that he agreed to an additional $100 refund. Seriously!!

Vincent Fazzi

Started bringing my two cars to Midas in Folsom a little over a year ago after moving to California. The people there are friendly, honest and dont waste my time. After moving to Fair Oaks I tried another nearby Midas location and was disappointed so decided to take the extra time to return to Folsom for maintenance. A week ago I realized that I forgot to make an appointment for an oil change and tire rotation but drove in early Saturday anyway. They estimated a couple of hours but in the end it took less than 90 minutes and that included making adjustments to the rear brakes. Much better than other places where it takes at least 3 hours even when you do make an appointment. Keep it up guys!

Tom Collins

I had a coupon good for a cheap oil change & tire rotation. I was nervous that they would try to gouge me for other problems. However, they did the work requested, along with the optional inspection. They then presented me with the items from the inspection that needed attention (Its an older car and did have a few issues) and did ask if I wanted to have them fixed there, but at no time did I get a hard sell. When I said these issues would have to wait, I was told "no problem", and wasnt hassled or pressured at all. I would say that they are an honest company that works on keeping good relations with their customers. I would use them again.

William Begoyan

-Have taken my family vehicles to this location for the past 6 years (Hondas, Toyotas, VWs and even a new Infinity), and am satisfied with all work performed. -People are friendly, especially the owner, Tim. -Technicians are knowledgeable. -They do not try to up-sell me or provide pressure for additional work. -Prices are also reasonable, maybe not the lowest you can find, but fair for the quality of work performed. -The waiting room is on the small side, but it has a direct view of the car bays, so you can see the tech working on your vehicle, gives you literal transparency to the work performed :)

Aaron Maggetti

Great group of guys. I miss the professional mechanics who are clean cut and do great work. Seemed like that disappeared in the 90s. At Midas you get that. Always go here for my oil changes. They never try to oversell you on anything. However, they do recommend things that do need to be changed. I know enough about cars to know whether they are being honest and they have always been honest with me.

Anonymous User

I went into Midas today for a noise in my rear brakes and some other issues. I was very nervous that they were going to tell me whatever they wanted to make money off of my problem. In a nutshell, they told me nothing was really wrong, and solved the problem through other means. They didnt even charge me! I was shocked. I will definitely go back there for my business, as they have gained my trust.

Giannina Santangelo

My husband and I have been customers for over 5 years. We have always had honest assessments of the work needed to be done and we have never been disappointed. Service and quality of work are both excellent.

Bruce Irwin

Ive been taking my vehicles there for the past 5 years,they are professional and honest.never a hard sell. I highly recommend this shop.

Brooke Elliott

The people here are awesome at explaining why something is happening and how they are going to fix it. Great customer service.

Forrest Shirkey

My go to place for oil changes/tire rotation. I always call ahead for an appointment and get in an out quickly

Gabriel Payne

Its good wit it yo ;/ Good customer service and timing is top notch yo

Merry Mendoza

Friendly, helpful and honest service

Andrew Luciere

Gary is a people person.