Address: | 2795 E Bidwell St, Folsom, CA 95630, USA |
Phone: | +1 916-681-5494 |
Site: | seaescapetravel.com |
Rating: | 2.3 |
Working: | 8AM–5:30PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–4PM Closed |
TH
thomas roache
Matt was very rude. Very unprofessional and I feel like he did not do his job when I got a call back two weeks after I called and left a message and told me only I called three days prior then began to argue with me about it. I have never called a travel agency before but Im sure their job is not to tell the people who called to just look at airlines and hotels themselves and told me to come to a price and give me an estimate of a $2900 trip and tell me its going to cost $6400 by his "calculations" hearing him slam his keyboard five or six times to add one day to my trip. Not to mention he hung up on me when I had one more question and stated I had another question and he scoffed and asked what it might be and hung up as soon as I started. I even called back and got no answer and not even on hold or anything. If you are looking for a travel agency I strongly recommend you go to another local agency for better service. I got a little bit of my trip with him but if I could give a half a star on this, I would.
TE
Tess Smith
Two weeks before our wedding, my husband and I had not planned a honeymoon. On a strict budget, and short notice, Matt organized and incredible all inclusive getaway for us. He stayed in contact with us through out the trip as natural hiccups arose, and went above and beyond to help us. We could not have done this on our own. I will only book with Sea Escape. Thank you, Matt!
DO
Donna Bowles
My husband and I just returned from a dive trip to Fiji. Matt was so enthusiastic during our conversations! He listened and recommended a couple of resorts. The details and directions in the travel documents made it so easy to follow! This is our 2nd trip that Matt has booked for us. I will definitely call him when we are ready for our next adventure .
IA
Ian Smith
My wife and I had the bucket list vacation of our dreams! Matt made it so easy and so fun and he walked us through every part of our trip and even gave us tips and tricks to maximize our fun. His attention to detail was amazing. Matt is a wonderful guy to work with and I would recommend his services to all of my friends and family.
ZA
Zach Edwards
Very nice and courteous to me who never had done business with them before! Very truthful and professional ,highly recommend! Zach Edwards
RA
Ramon Rodriguez
Matt I belive who was the guy who answered the phone. Very unprofessional and very rude. I do not recommend this business to anyone.