AAA Citrus Heights

6109 Sunrise Blvd, Citrus Heights, CA 95610, USA

Address:	6109 Sunrise Blvd, Citrus Heights, CA 95610, USA
Phone:	+1 916-560-0501
Site:	aaa.com
Rating:	3.6
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 24

Reviews 15

Glenn Lawhorn

The agent that I signed up with never answers the phone when you call or returns your call if you leave a message !!!!!! Her name is Monica liljegren.....the people when you go into the office act as if your annoying them when you want to make a payment or dmv sevices....no one smiles,they act as if your not there and mad at something or someone...I had a incident where another driver backed into me even though I was found not at fault,they declined repairs on my car !!!! Took 2 months for them to make a conclusion...their customer service is being rude,dont give a dam.I am now contacting the better bussiness bureau,chamber of commerce,state of calif insurance commerce and dmv fraud depts,channel 3 news and the police dept...I will never recommend them to anybody.I always make my payments on time and when I needed them they turned their back on me !!! So run ,dont walk to another company !!!

Annastasia Simmons

Awful!!!!!!! I come in to pay my bill (both hubby and my name is on the account) but god forbid if my husband is at work so he CANT be here to pay it like I am. I was using his pre-paid card with only his name on it like I ALWAYS do and I have my id and since we are married and have same last names- I never have an issue, especially when paying a bill! They denied me access to pay my bill. If I have ALL correct ids and can verify- they should NOT deny me to pay my bill. Bad ratings for this day!!!

Cassandra Quinn

Waited in line for 20 minutes today for them to tell me that their credit and debit machines are down. The guy told me they could accept a cashiers check. Turns out they take cash OR check. Im not sure if the guy was just not able to speak clearly or if he didnt know what he was talking about. Either way, Im not impressed with this location, at all. Terrible customer service.

Josh Smith

AAA Insurance used to be good back in 2007-08 - it got worse over the years in every aspect to where Im considering switching to Geico. Their DMV services got slow and careless, insurance policies are irresponsible: they made an error of adding an accident (that never happened) to my record, I learned about their error a year later. They need to step their customer service.

Rob & Marisela Francis

Lady ( dmv area) had a rude & unwillingly to help tone of voice. I was excited that I didnt have to wait hours as you would at the local dvm and expecting top notch service, just as AAA wants to perceive. But personal service was no different than the dmv. Wait time was half the time.

Anonymous User

I know I could probably find a better car rate, but being able to avoid the DMV hassle when transferring title and registration is worth it. I was able to change my policy when adding the new car right there it was nice and easy. Ive had AAA for 20+ years now.

Ryan Tyner

Very cool staff!!!! I would highly recommend AAA especially the Citrus Heights branch to my closest family and friends. I am very confident in my new coverage and i feel like i am part of the AAA family. Thank you so much!!!!

Mohammad Manzoor

Today I went to pay my bill In AAA Sunrise Blvd. the Agent Mr, Alfonso Sanchez helped me a lot. I spent almost like a hour he answer all my questions he is the best man. Thanks again Mr, Sanchez.

Van Ho

Very professional and quick! There was someone to direct you to which service you need. I got my car registration renewal within 10mins since I walked in the door.

Ryan Toth

Every time Ive had to go in there there is always a line to the door. If you need help or have questions, good luck.

Justine Barnes

Great location. Always very helpful and accommodating, especially with DMV services.

Cris Mois

They couldnt help me with a dmv issues since I wasnt a member, but they are nice.

Bob Herguth

Great people that are knowledgeable about DMV issues.

marco Medel

The staff is super friendly and very accommodating.

George Sarsam

Very good