Address: | 11102 S La Cienega Blvd, Lennox, CA 90304, USA |
Phone: | +1 424-266-7784 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Julie Abate
Ive had my belongings in this unit for almost a year. Everything i own is in this unit. Once every one- two months I go to rotate my clothes and check on my things. Yesterday when I went, 6 huge plastic containers were missing and a huge bag of expensive coats and two brand new tents and my sleeping bag were all missing. I have pics of I am not happy. Im gonna have to get a lawyer and the police recommended I investigate a class action lawsuit stuff when I put it in storage and I have pictures of what it looks like now. I went to the front desk and the girl didnt even care. I called the police and they came to file the report. As we are standing there a lady WALKS into the storage building where she is clearly LIVING. There are no cameras inside the building. My lock was intact and nothing appears out of the norm. Police said theyve had problems with this location before and with people living there. The police man went in to tell the girl about the lady living in there and the girl didnt care. When the insurance people called me they told me my stuff will most likely not be covered because there is no proof of break in on the actual door. Someone clearly picked my lock. Im in complete outrage of how Ive been treated in these circumstances. Important papers are missing and can never be recovered. My art supplies. My clothes and jackets and memories and gifts. Gone forever. Do not choose this location. Its filthy. No one cares. Humans are living there and the elevator is always smelling like homeless people.
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Aubree Farber
First of all, I live in Inglewood where there are many choices for public storages. This particular public storage had a much better price than the other public stoages by me, and the quality is much better at this location. This location also has many very friendly associates, but none like Melody! She is my favortite associate at Public Storage! She is such a sweetheart and has really goes out of her way to remember be everytime I come in and I really appreciate that. She is also very courteous and always make sure her customers leave with a smile! A big thank you to Melody for making my Public Storage experience so great! :)
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Vernon Hawthorne
Ive been calling this property to speak to Julissa the property manager and have not been able to speak to her. Come to find out she has been taken away from the property Im asking g questions why because as a tenant I deserve to know and cant get any. I have two big units at this property and even tho I dont always pay on time I always pay my dues and dont complain because Everytime I come here Julissa is amazing. Taking her away was the biggest mistake they could have done because now im going to be vacating my units. I am completely unhappy about this situation
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Fidel Fleites
I have found this particular location to be most helpful, especially during a time of chaos moving getting in & out of lot, Returning rental truck on time .. None of the above would of been so perfectly cordinated had not been for the total confidence, help and dedication as shown by The Public Storage Lot Mngr: JULISSA , whose proffessionalism, along with her incredible attitude made this stressful defficult time a positive experience.. Thank you public storage..
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Bruce Thompson
Adrianna and Melody have great customer service. Always greets with a smile and politeness... I would recommend this location to anyone who is in a crunch and need storage right away.... Adrianna was the one who rented to me and at first I didnt want the unit was weary about it and the price was high but she pointed me to a unit that was in my price range and worked for me.. since last year I havent left. Thanks ladies.. Mr. Thompson
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Nikhil Sibal
We have had absolutely awesome experience. The manager at the office, Melody, is really very helpful. She is really sweet & greets you with a smile. She took us around the space & guided us really well. The storage space is very large & clean too! We are really happy with our experience over all. We recommend it to everyone! In case you guys dont want to travel with excess baggage... you know where to go now! :)
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Cynthia Preciado
I came in to this public storage location and a wonderful young lady by the name of Kanisha helped me out with my storage situation, she went out of her way to provide me with the best customer service. I would recommend this location to anyone and you do come across needing help she would be a good candidate to assist you with what you need. Thank you Kanisha you did an awesome job.
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J Kara
Great move in deal, plus the first payment afterwards is prorated with rentals beyond the first of the month! Office staff (including Melody and Adrianna) were accommodating, cheerful and helpful, having me feel welcome to leave my personal possessions in storage during a very stressful home moving ordeal. Good backup also when living in a home of limited space!
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J Martinez
Casi todo los dias vengo y siempre muy buen servicio. Limpio y agradable. Muchas gracias a las muchachas que siempre estan aqui. Gracias Sanya por su servicio hoy.
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Matt Kardos
Just moved my items out after a year of storage at this facility. Great price and clean, convenient access to the storage unit. The manager, Melody, assisted me at checkout and was extremely helpful and friendly. Given the convenient location, competitive prices and friendly staff, I would highly recommend this storage center and will be using them again.
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Roger Mack
From the moment I walked in I was greeted with a smile and assisted right away by Julissa. She was very aggressive to close the sale but made sure she was professional. She made sure to show me all of the features of the property. Brittany was also a great help in starting my rental while Julissa was out on the Thank you for hiring such stellar employees.
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Alucard Rocha
El personal de el storage es muy amable y servicial te ayudan a resolver todas tus dudas y especial mente julissa es una persona muy amable y profesional
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Kisha Simone
I have had a wonderful experience with Public Storage because of the people that work their especially a young lady named Myesha who went out of her way for me on several occasions and for that I cant thank you enough...if I ever need a storage again Im definitely returning to you.... Thank you, Markisha Simmons B494
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Davone McDonald
Great experience with Melody, she assisted me with my storage needs. From the time I entered the office she greeted me with a smile. She appeared to be delighted to help me. She even told me which packing suppies I need to protect my belongings. I Would recommend any one to rent here with the Property Manger Melody.
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Steve Aguirre
Melody assisted my co worker and I with with awesome service. She presented 4 diffefent until we decided to get Two spaces for our business. Melody was very professional and polite. This location is perfect. I would recomend renting here if you need space for your Business and if you are moving out of your home!
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Albert Williams
I have been renting a storage area for almost one year. I have had a good experience. The staff are always friendly and helpful. The facility is clean and neat. I have never had a problem keying in or keying out of the facility. I would definitely recommend this storage facility to my family and friends.