Address: | 836 E Airway Blvd, Livermore, CA 94551, USA |
Phone: | +1 925-344-3526 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
CA
Cambria Kinsey
Public Storage every year raises the rent so in only a couple years your $85 storage is $120 CRAZY so if you move to another unit you get the new tenant price. So if your needing long term go somewhere else. If you are late 30 days even after paying on time for 5 years on the 32 day when you go to pay past due and current. SORRY SOLD YOUR LIFES FAMILIES TREASURES YESTERDAY at auction. This location Kristi has become very helpful, I dont think she would do that again or hope she wouldnt. I think Public Storage policy is the problem and this location probley better then others because of Kristi.
SA
Sandra Blevins
Only moments after I had booked a unit on the Public Storage website, I received a call from Chris who was very kind and helpful with pricing and other details. I met him onsite close to closing time. Even so, I was not rushed and was ready to move in shortly thereafter. When I ended my lease, I was dealing with personal issues, but that did not stop Nichole from going above and beyond to make sure my termination went smoothly. Truly a great experience and should I need to store my stuff, you betcha this is the first place I will call!
JO
joshua barnes
I have had storages all over the country over the past thirty years. This one by far was the best. Christy Ehlers helped me with everything every step. The property is clean and every storage she showed me was well kept. Not a hack job of walls and holes but nice. She laidout all the best deals they had. Great costumer service. If i need a storage again defiantly this will be the place. Well if the same staff is there at least.
WI
Wil Thomas
i stopped by the other day to buy packing materials for our big move next month. i was really surprised by the great customer service! Rachel gave me some great advice and even though she was very busy she still took the time to go over special deals and explain how i could get lots of free boxes on promotion. i will DEFINITELY be renting a space here when we move in december.
TH
Thomas Norris
I would like to compliment Christy and Jessica on the stellar service helping me check in, decide on the best size locker and important packing supplies. They are both competent and friendly people which made my express check in today flawless and enjoyable. There should be more Christys and Jessicas in the world of customer services. All the best, Tom Norris 030215
WA
Waik Gan
I rate this 10 stars! No really, Rachel was extremely knowledgeable with all the moving questions I had... not just that but extremely down to earth and friendly as well. She should get a raise! Dont lose her. Now, I will have to go back to get lodging information in the area. She seems to be the resident expert on all these things! Do NOT lose her!!!
TA
Tara Michelle
Nicole is amazing! She is so friendly and such pleasure to deal with. You can tell she takes pride in her job, by how much she cares about the customers as well as the facility. The place itself is quiet and clean, and I felt completely secure having my belongings in a unit there. Highly recommend this place. Thanks so much Nicole!
MI
Michael Reichard
Over the last 30+ yrs. Ive used many different storage sites for many different reasons. I dont usually give reviews. Today is an exception. As usual Christy the property manager was very helpful, prompt and professional. The quality customer service that she delivers constantly is a pleasure to deal with. Thanks Christy.
JE
Jessica Aranda
We were extremely pleased with our choice to open a storage account here. Rachel was extremely informative and polite. She quickly accessed our needs and was able to recommend storage accordingly. I will say that besides her computer being very slow (which is why I rated 4 stars), our experience was stellar.
DA
danielle black
Christina (Or maybe Christi?) Was awesome. she totally knew all the answers to my questions, made sure I understood the contract info for the unit, and applied all necessary discounts and got me set up in about 15 minutes. No hassle, cheap rent, friendly people, and convenient hours. Happy customer!! :)
SH
Shelly Fornaciari
This is my first experience renting a storage unit and I must say that the customer service has been excellent, the spaces are very clean as is the entire property. I feel that my belongings are safe here. The staff, especially Christy, are very helpful. Thanks for taking care of my things!
DO
Donna-Jo Wullenwaber
Had great service at this location. Christy made it quick and easy for me to rent a unit here, she really knows her stuff. And made it easy for me to get in and out so I could start moving my stuff in. The property was well kept and I didnt have to worry about my stuff being there!
JE
Jennifer Earls
I had the pleasure of working with Nichole! She is so knowledgeable and you can really tell she takes pride in her job! It was so refreshing to finally have a friendly kind hearted smile greet me as I came in. I highly highly recommend going to see her for all your storage needs.
BE
Ben H
Nichole was amazing! She is so friendly and makes me want to actually store my things here. She made me feel welcomed, helped when I lost my lock key, allowed me to take my time even with all of my crazy family needs! She is definitely one of the best employees there!
DA
Daniel Kwon
Very convenient and received great service from Rachel. She helped us navigate getting two units closer together. Only complaint had to do with the online corporate reservation system - cumbersome and were not helpful going through the reservation process.
CR
Crystin Phipps
I can explain to you how much does Public Storage has helped me the customer service is great the location is great and I like the fact that even when they close at six theyre still open till 9 after the work hour big thank you to christy
AN
Anthony Machado
I never had to rent a storage unit before, and Christy was very helpful and friendly - she answered all my questions and made the whole process a breeze. Would definitely recommend Public Storage to all my friends & family - Thanks!
MA
Marsha C
Nichole helped me and make the experience quick and super easy. She anticipated my questions even before I asked them. She helped me with the whole process and even went above and beyond to assist me. Thank you, Nichole!
SH
Shannon Bray
Christy was great & efficient at showing us the unit & getting us all checked in. And they were also super helpful leading up to the check in with all my phone calls & questions. 10/10 would definitely recommend!
NI
Nick Anderson
My mother has storage here and I often come with her and Im always happy with the pleasant service I get from Nichole she is always friendly and always has an answer for whatever question I have she is great
JO
joshua barnes
I have had storage units here before, was ok. This time I was helped by a Christy I was impressed with her knowledge of her facility off hand. She definitely made me comfortable with leaving my stuff.
SA
Samantha Heitmann
My family has been storing at this property for awhile and I am loving the new manager! Nichole is AMAZING she is on top of any issues and always has an answer to any questions THANK YOU NICHOLE!!!!!!
RI
Ricky Montana
Nichole is very friendly and very efficient. She is a great multitasker. Shes super people-friendly and a pleasant to come across. The storage facility is always neat clean and never over crowded.