Address: | 3752 W Cerritos Ave, Los Alamitos, CA 90720, USA |
Phone: | +1 562-344-5910 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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mo :.
If one took the time to evaluate all the public storage offerings in northern Orange County, the facilities that would come up at the top of most people’s list are Public Storage. Being the biggest doesn’t always translate to being the best in any business segment, but it does apply to Public Storage, especially to the Los Alamitos Public Storage facility at 3752 W. Cerritos Avenue. The Property Manager there, Alex, is a long-time staple and the tenants renting there, including myself, are glad Alex runs a “tight ship” while being knowledgeable, polite, and offering assistance whenever asked. Alex makes certain the facility is always clean and functioning properly (like the light fixtures that provide excellent illumination in all hallways). A key feature of this Public Storage facility that is most important for new upper-level tenants are two very spacious freight elevators that make moving-in quick and easy. And you’ll never encounter difficulty parking vehicles, even large trucks, in the ample parking lot. It’s easy to rate this place 10 out of 10. ~Bob
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Martha
Im not one to ever submit reviews on businesses I visit but the customer service provided by Alex was above and beyond any expectations I had for a public storage facility. My mother recently moved in with me and she had certain furniture pieces that lets just say went out of style in the early 1900s.. I asked that she sell the furniture but she refused and was willing to compromise with me if I found a nice,clean and safe facility were she could store her "gems". The moment I walked in the door I was greeted by a warm smile by the name of Alex. I asked several questions about the unit. Alex answered all my questions and assured myself and my mother that her items will be safe and kept in tact! He even made my mom laugh with a polite joke about her antiques! I highly recommend this PS and will be going there for all my storage and moving needs. It was such a pleasant experience I even asked if they were willing to store me! Id live there!
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Susan Taylor
This has been an excellent experience from start to finish! The guys were all friendly and professional, and especially knowledgeable. There are a lot of choices for off-site storage in the same area around here and I didnt even check out the others. I had been here before to buy supplies and it was a great experience and when it came to needing storage, this is the place! Thanks for making this transition an easy one...
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Sarah Rivers
I have shared a storage unit with my mother for about a year now and would like to say that I highly recommend your facility to friends and family. The facility is always kept up and clean and the employees are kind. One employee in particular by the name of Alex has always been friendly and helpful. He is always ready and willing to help with anything and for that I am extremely grateful. Thank you
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Michele Liang
I came into public storage a few days ago. This was my first time using a storage facility. Alex was very helpful and knowledgeable explaining prices and the best size that will work for me. Alex got me the supplies that I needed to protect all my glass items. He also helped protect it for me and with our moving supplies was so good that all my stuff fit perfectly in the unit he recommended :)
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Rosario Castillo
I want to reward and recognition Alex for outstanding performance is something that we all need to do on a regular basis. I want to recognize outstanding employees like Alex always maintain a cheerful, positive and professional attitude and often goes that extra mile to meet and exceed the needs of the customers. Thank you for all you do Alex. Keep up the excellent work!!
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Linda Lee
I wish there was a 10-star option! I went to this property today (Sunday, June 12) and worked with Robyn to obtain a new storage unit. She went above and beyond to help me - understanding my needs to help me select the best unit for my needs. She was friendly, respectful, and she couldnt have been nicer! Bravo, Public Storage and Bravo, Robyn!
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Norris Nolen
If I could give zero stars I would. He started out with attitude and kept it the whoe entire time. Poor quality service and skill, big head attendant couldnt even do his job right. Wouldnt accept the lock, then tried to buy one and pulled an attitude. Maybe its its just on black customers, havent felt this discriminated since the 70s.
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aj nunrz
My family has been a long time customer here and got to say that the manager Alex who is always there does a great job keeping the place clean he is very helpful and courteous every time Ive gone in the office. I have referred this place to other family members as well as people from work I recommend it to anyone in need of storage.
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Robynne Baker
I have had nothing but excellent service at this location especially with the manager Alex each and everytime I come in for anything he goes above and beyond with patience and expertise and to help me with all needs infact so much so each time I come Im hoping he is working the day I come I also love the location very clean.
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Anthony G
Alex was very helpful! He was courteous and very knowledgeable. He answered all my questions and explained in depth what size unit I actually needed to store my belongings. I went to other storage facilities in the area and this one was the best thanks to Alex. He made the process pleasant and seamless!!
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Lee Skogen
Alex was great, I came in to buy some boxes and he was very helpful, he suggested other items like wrapping bubbles and tape but I didnt need any, Alex wasnt pushy at all and he got me what I needed, I left happy, and Ill be back. Hes just the kind of salesman I like doing business with
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Diana Mansfield
Nice beautiful space thought they opened at 9am but its 9:30 read the sign ran into Miss Amber. She was so polite and sweet , helped us out and another individual that had been waiting for her help also. This property is beautiful ! With great customer service. Thank you PublicStorage
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Miguel Cabrera
I come here frequently to buy packing supplies and are always satisfy with their customer service. There kind, attentive, and very helpful in giving me advice as to what supplies best fit my needs. I would definitely recommend this place to all my relatives and friends.
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Sheila Lagomarsino
Alex attended to my storage requirements. He was professional, helpful, polite, shared facts regarding storage, helped to unlock storage, changed lock quickly when I needed to do so. Alex made me feel safe with Public Storage facilities. Thank you Alex.
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Lady J
Tony was amazing very polite fast and courtesy. great facility and employee. bless his heart for being compassionate to a lady in need in front of me. he acknowledged everyone whom enters even while multi tasking. give this man a raise Public storage
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Cheryl McCarthy
This is my first time using a storage facility, and I was really nervous about the prospect, but thanks to Alex K. I have had a wonderful experience, he was so helpful, I would absolutely recommend this facility...one less thing to stress about.
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Elvira Campbell
I have refered my friends that live up in that area as alex is a petty nice guy location is clean and area is good location..... To bad they wont come and rent from me but this is next best thing he will keep their belongings safe..