Stor-It Self Storage

4068 Del Rey Ave, Marina Del Rey, CA 90292, USA

Address:	4068 Del Rey Ave, Marina Del Rey, CA 90292, USA
Phone:	+1 310-301-6668
Site:	stor-it-selfstorage.com
Rating:	3.4
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM

Location

Photos 16

Reviews 14

Moran Chris

HOW BAD IS THIS PLACE? I walked into the building where my storage unit was located to music blasting; thought to myself, thats cool I could listen to some music while cleaning. Came around the corner to see a homeless man hammered, not only with a beer in hand, but every water bottle holder on his bicycle ready for the next 3 rounds of 24oz beers. It was 10am.. I didnt spend much time in my unit that day, about 30 minutes; but the whole time I was cleaning mine out, this man was just hanging out in the hallway standing in front of a unit three down from mine. Dont get me wrong, I like to party, and Im sure Ive had plenty of beers before noon. Heres the catch - When I went down to management to explain the situation, the manager Preston looks up, goes, "I wish I had a beer". I should have moved out then. This last time I visited my unit, yup, just like all the other reviews on here, RAT urine. I moved out immediately yesterday 4/24/17. Of course I had paid the month in advance, and without giving a 10 day notice the management refused to pro-rate the 3 nights my belongings were in storage. I paid a whole months rent for three nights. Ultimately is priceless considering I dont have to worry about my stuff anymore..

Robert Powers

RATS WILL DESTROY YOUR THINGS. Beware! I left a picture of the damage. Please contact me on Yelp if you have shared this experience. I rented for 14 months and I payed over 1300 dollars for the pleasure of now being forced to deal with this whole situation in a week unless I want to pay for another month. They hiked the rent up 60% last month, so its not like I needed an invitation to get out, but it takes a long time to handle a situation like this correctly. Rodent waste in this amount is a biohazard situation to be handled by professionals. Do not think rats would terrorize one unit and leave the rest alone! Your things will all be like mine are now: covered in feces, stained with urine, gnashed apart, and utterly garbage. I called Kim at the office and she reminded me that every tenant signs their life away in the lease. I am hoping more will read this and contact me. The truth is, the company is negligent, and no one expects this to happen to their property when they rent a storage unit.

Mike Barzman

This storage facility is TERRIBLE to its customers. If you want to be treated like a sub human, then I suggest you deal with them. The manager Wendy rented me a room and gave me the company truck to use for my move. I went in on monday, and the assistant girl who works there didnt want to let me use the truck, They then claimed that we used the truck over time (we didnt). They made this claim based on the fact that the transaction receipt from our bank showed east coast time. So once they admitted that we went over time, they still managed to charge my credit card an additional $40. After storing AND working in the storage business, this is one of the worst facilities I have encountered. I was immediately made to feel not welcome there and I need to now move my things out of there. STAY AWAY!

Anonymous User

Wendy & her husband are Always - always kind and go the extra distance to assist any of our needs or changes. Using their storage facilities for years, they are always clean, easy access, safe, along with the most Reasonable PRICES. Im so glad I found Stor-It Self Storage of Marina Del Rey, after trying many others. Bonnie Minkin

Anonymous User

Wendy & her husband are Always - always kind and go the extra distance to assist any of our needs or changes. Using their storage facilities for years, they are always clean, easy access, safe, along with the most Reasonable PRICES. I m so glad I found Stor-It Self Storage of Marina Del Rey, after trying many others. Bonnie Minkin

Mar. WorldPeace

The manager was on vacation but the employees looked at me and questioned me, like I didnt rent from them. They followed me around and made me feel uncomfortable.

Thatcher Michelsen

Im happy with this place. They have a great box truck for free, the rates are great and Ive been happy with the customer service.

Thomas Nishi

Friendly and professional service. Good rates, Recommend checking this facility if there is a need for storage. Tom.

Anonymous User

Friendly, Helpful Husband and Wife on Premises; well-maintained; competitive rates. Whats not to like?

ron banks

my experience with self storage was every enjoyable , they do great business

Andrea Bradshaw

Expensive and price goes up a few times a year.

Anonymous User

Friendly people, clean and safe location.