Address: | 37 Bridgehead Rd, Martinez, CA 94553, USA |
Phone: | +1 925-372-0914 |
Site: | watersmoving.com |
Rating: | 4.7 |
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Anne Dench
Think twice if you value your furniture. I used Waters to get my home ready for sale. Maybe a fluke but on the move day the Lead mover started complaining about everything and the workers were throwing my stuff into boxes with no packing. All the promises the sales team made were ignored. The Lead broke a collectible Mason jar and never told me or apologized. Company made good but I got concerned about my stuff in storage. After two months I had everything returned, Waters charged me $500.00 more to return although I was quoted the same amount as pickup. Most of my antiques and furniture was returned with some damage, one antique chair in my dining set can not be repaired. Insurance doesnt matter when you cant replace/ repair. Everything was covered in dirt and dust. Im missing boxes but I cant prove it. I cant recommend the movers- they dont care about what they do and are careless. Sales and office staff were very nice though.
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Drea S.
The move in itself was excellent! I have no complaints what so ever! The two movers Alfredo and Chris were professional and friendly! They were prompt, quick, and veer careful. Ive used moving complanies several times and this was one of my better experiences. I definitely recommending Alfredo and Chris for your future move! Our move time was scheduled to begin at 8am. When I received a phone call a little after 7am stating they would be arriving in 30 mins, we were a bit alarmed, as we were doing some last minute packing. However, everything worked out fine. The two movers had to walk up and down about 20-25 stairs to gather our things. They did so with ease and without complaints which was shocking. My fiancé and get winded after walking up just once. I would definitely utilize your services in the future and recommend your company without hesitation.
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Jean Ackerman
I highly recommend Waters Moving & Storage. The office staff made scheduling easy and called to confirm the day before. On moving day, the lead man, Tyler, phoned when he was leaving Martinez so I knew they were on the way. Tyler and Luis took extra care with the glass-fronted display case and the antique dining table. The stairs at my new-to-me home are kind of narrow but the two of them managed to get the furniture inside and placed where I wanted it, plus all the boxes. And Tyler and Luis were so pleasant, they just made the whole day easier! My realtor recommended Waters and now I recommend them, too!!!
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David de Leeuw
Jesse and his team were awesome. They took a complicated move and made it look easy. We went for the full pack and move and Im so glad that we did. They picked up a dining room set from one location and then came to our home to do the full pack and move out. They expertly packed up all our belongings and treasures. Around mid day they drove to our new home and put things where we wanted them. They didnt fret when my wife wanted to see the hutch in three different places before she made up her mind. They help me figure out the best layout for my office. I highly recommend Waters moving and storage.
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Nina Nguyen
The Waters moving crews and truck came on time.They worked all day with cheerful attitude ,professionally and carefully . At the end, there were no scratches on any of my furnitures. We selected the right company to do the moving for us. I strongly recommend them to my families and friends. Thanks to everyone of the crew members who helped me on May 2, 2017 moving. We also thank to estimator Ed who estimated the times it take to complete the moving.Best wishes to everyone and to Waters Moving And Storage Company.
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Kala Ahuja
The Best company, attitude and service !! I moved a very big business from Walnut Creek to San Ramon. and I am totally satisfied with the kind of service that Waters Moving and Storage provided. Their team is exceptionally good very reliable and very helpful . They will only leave your premises once the customer says that they are totally happy with the move. Love the red totes that they provided for packing!! I will only go with them the next time I move!!
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Cindy Hanson
Waters Moving Company is excellent. They are fast, efficient, professional and provide the best service in moving Ive ever used. Brian, the lead of his team, and his four colleagues were so helpful and worked extremely hard, in high temperatures, never complaining or slowing down. Anything I needed to assist in getting me moved, they provided. They were fun to talk to and kept my stress level down. I would definitely use this company again.
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Hilary Tillinghast
Waters Moving & Storage were amazing! From the first phone call to getting the estimate to the men who moved our belongings all get 5 stars. Absolutely every body was not only nice and professional but were also engaging and patient. Price was competitive and honestly I didnt find one scratch on my furniture. I would highly recommend Waters Moving!!!
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Nestor Flores
Waters Moving and Storage Company did a great job. They made our move to a different city (2 hrs away) nice and easy. Brian, Calvin and the other gentleman, sorry I cant remember his name were great guys to work with. They were careful in handling our stuff and worked hard to get the job done. I highly recommend Waters Moving and Storage Company.
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Sandy Foss
Waters is a great company. In an era where customer service is lacking, Waters goes out of its way to make certain its customers are satisfied. They are quick, efficient and get the job done. We have used them both for storage and moving. They are always personable, timely and I am pleased to say, a valued customer.
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Shannon Foucault
We had a wonderful experience with Waters Moving. They made our transition from the Bay Area to Sacramento so easy and painless. No stress whatsoever. The guys were great, very communicative and were clearly enjoying their work. Their attitudes in particular made it such a great move and such a great day.
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Meredith Shields
Waters moved our offices in August 2017. So impressed with the staff, their care, their positive attitudes, and their efficiency. Thanks to you all--Juan (senior and junior), Cory, Alfredo, Giovanni, Eduardo, Torrin, Miles, Patricio, David and Alexis. I would recommend Waters to anyone looking at a move.
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Alan Gardner
I was very satisfied with the move. The estimator was timely and gave me a bid about 10% less than local competition. The actual moving team was on time, worked hard and carefully and unloaded at the other end. In my life Ive moved about 15 times. This was one of the best or the best.
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Cristina Varona
Awesome group of people from start to finish. Great working with Danielle, Linda, Connie and Sabrina at the front office... didnt get the names of the guys but they are professionals...and to the leadership Paulette ... thank you! You made our move as smooth as it can be
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Iris Libby
I recommend Waters for quality of service, reliability and, most importantly, fair dealing with their customers. They have moved my business and my personal belongings, and if I move again, Waters Moving and Storage will be the company I will call.
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Michelle N. Taymuree
Ive used Waters twice in the past 2&1/2 years and its been the best experience. Friendly, professional movers who have the upmost respect for you and your possessions during a stressful time. They make moving as easy as it possibly could be.
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stefan brunnschweiler
Excellent communication before, during and after our move. Free totes instead of paying for cardboard boxes: what a great idea! Super happy with their service and would gladly use Waters Moving & Storage, Inc. again or recommend to anyone.