US Post Office
| Address: | 1801 Town and Country Dr, Norco, CA 92860, USA |
| Phone: | +1 951-808-4679 |
| Site: | usps.com |
| Rating: | 2.5 |
| Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 9AM–1PM Closed |
Location
Photos 1
Reviews 25
JA
James Erikson
Came in to ship a box that we had ready to go. Instead of being courteous and kind, there was one of these guys (named Henry) giving out stamps before the desk. He asks if we have tape, we said no. He then stated that they dont provide tape and that we have to buy it. I pointed out the guy at the counter, stating that he taped our package before. The oriental guy decided to make a fit and call the guy out asking if he ever gave tape to us all loud and in front of everyone. This started a back and forth thing, with the guy claiming he never saw us before. Then saying "I dont care what they are saying! I didnt do that!" And the oriental guy laughs all loud and says "well shes saying you did!", Making everyone look at us and making us feel like we are some kind of thieves. Then the guy behind the counter decides to say "yeah well, you cant believe everything that someone says!". All I said was that last time he taped it for us, in a very calm and respectable manner. But instead of politely saying they didnt, they make it a big freaking conversation/argument in front of us and everyone else treating us like liars and basically thieves.
PA
Pat L
horrible customer service. extremely rude. If you need something from them youre better off finding the information anywhere else but here. constantly missing mail, getting other peoples mail in my po box, other people getting my mail in their po box. Packages delivered to the wrong people. I pay for a po box and half the time packages are put in the pacel lockers which is awesome. but usually im left with a note saying to come in during business hours to pick up. kind of hard to do when you start work before they open and get off after they close. Not to mention they have shorter hours than any post office ive ever been to.
DI
Diane Baesman-Cowan
The mailbox at our shopping center was vandalized over 2 weeks ago and the post office will not deliver the mail to the 9 tenants onsite because the routes are timed, not sure how long they think that will take. So all of the tenants have to go pick up the mail until the box is fixed until they can get their maintenance dept out there to handle it. No one can tell you when it will be done, because they only have so many people and there has been a rash of vandalisms lately....The lack of service provided by the US postal service is unbelievable. No wonder they are going broke, how do these people have jobs?
WE
West Coast Marine Hardware
We like this postal office the most! Always receive the fast service and quick response. All the clerks are super profession and handle for their job promptly. Really organized facility with 24 hours self-service kiosk with AC on | : =) This is a most busy postal office around this area, with a fast pace workload, they could arrange clerk to service as quick as they could when in the peak time. Thank you for all the services that you provided, US Post Office are the best, the personnel are SUPER HOT!!!
AS
Asia Nguyen
Customer service varies. Sometimes I get people who are fairly patient and knowledgable, but often times I feel Im denied very simple explanations, such as when I ask what type of shipping would be cheapest, or simple things, like having them tape a box shut for me because I ran out of tape at home.
DA
Darlene Moyer
I have lived in Norco for 4 years and have had more lost/misdirected mail then the 25 years I lived in Corona. Often my mail looks like it has been run over (tire tracks, dirt on the envelope). I stopped mailing from the Norco post office and now drive to Corona when I have to mail something.
PA
patricia smith
I needed to mail a package, I got there right after 430, assuming they close at 5 like every other post office but they closed at 430! Not only that but they just sent everyone that was waiting in line home or to the next local office to finish their business. Poor customer service.
AM
Amanda Lisowski
Called today and it was only very shortly after they closed. A man picked up the phone and was very rude and wouldnt even answer one question. Just hung up on me. They should have polite people who know how to deal with the public there.
AL
Alyssa Wilks
I went to this post office around 8:20am for a money order & to ship some things. The elderly guy who helped me was very nice & helpful. He wasnt complicated & rude like the other workers i have experienced with.
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lizz Preciado
I called and asked about their passports and the man that answered my call was SUPER RUDE!!! UNPROFESSIONAL!!!
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Bob Barajas
Walk in at 4:32 with packages already labeled and supervisor says theyre closed, they cant take my packages.
JU
Julia Boothroyd
Nice, clean facility, with knowledgeable employees. Always a good experience when I go to this post office!!
TE
Teresa Ubina
Rude and unhelpful workers act like theyre doing you a favor when youre paying them to to send a package.
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John Coverdale
Ive always received friendly, helpful service here. A self-service kiosk is available too.
JA
James N.
Good location but the hours of operation suck. 8 to 4:30? Some of us work for a living.
KI
Kirsten Stuart
Rude, aggressive, and unapologetic customer service. Or lack there of!
LT
LTBrown976
Always had great service and friendly interactions. Great office...
XP
XperiaPS Droiduser
Just go out of business already and let ups take over!
KE
Keshawn Penn
Very fast service. Was in and out with no problems
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Tiara tequan
WORST CUSTOMER SERVICE EVER!!!! VERY VERY RUDE
DE
Devona Jones
Very friendly staff service you with a smile
LI
Lifu Zhang
They dont even give me the tracking number！
NA
Narendra Vyas
clean and great service with smile.
SC
Scott Franzen
Fast and friendly service.
DI
Diana Vasquez
Manger is cool
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