Address: | 4491 Park Blvd, San Diego, CA 92116, USA |
Phone: | +1 619-297-4204 |
Rating: | 3.4 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM |
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Brenda G.
I when to this place to get an alignment simple as that. The asian guy there told me a need it more than just an alignment, talking about replacing my camber kit because according to this guy Honda Civics are alight from the rear wheels. I dont know what the hell was this guy talking about all I needed was a simple alignment because my car was pulling to the right. We agreed to get my car an alignment, I dropped off my car early in the morning and I dont why in the world took this guys so long but they call me at 4pm and even after I call numerous time they never returned my call. I was so freaking piss!!! Finally I pick up my car but guess what? the asian guys told me that my steering wheel was a little off set WTF!! my car was worse!!! not only the steering wheel was off set my car was pulling to my right really hard. The asian guy told me to call him first thing in the morning because it was closing time and there was no time to fix it. I was like " excuse me I was waiting all freaking day" he just said come back tomorrow please and walked away. Im a college student so I was not able to go next day but I did called him within the same week and this time around I white male answer my call and said there was no warranty on the job and if I wanted to get my car fix a had to pay again. This guys are lairs pieces of shtttt!!! bad service, idiots, clueless and unprofessional!!!!!
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Bill LNU
I came in with a broken control arm for one of my tires. I had it towed to the shop and Barry told me he would call with the problem and necessary repairs. He promptly called and said one control was broken and the other was bent. I took his word on it and told him to repair it. When I went to pick up the car, I asked for the bent control arm. When it was given to me, I told the mechanic it didnt look bent. He reacted by saying it was bent. Later that day, I compared the "bent" arm to a brand new arm from a parts store and they were identical. I called Barry and his response was it better to take the precaution and replace it in the event it was bent. Maybe so but that is not what they initially told me. I am giving one star because they charged me for something that wasnt broken or damage and they lied. Plain and simple.
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Anonymous User
Ive been taking my car there for over three years and I was never disappointed with the service. Fast, honest, they never charged me for something that wasnt really necessary and always gave me options. Barry is such an easy-going and friendly guy that you want to leave your car there only if just to chat a bit. Great job guys, keep up! Plus its in UH, which is perfect if you need an oil change on a Sunday and want to get some coffee and walk the neighborhood while the car is in the shop.
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Anonymous User
Things good about cliff brown: friendly staff, great location. Things bad about cliff brown: faulty oil change left one of my newer cars leaking oil from the filter and had to be redone elsewhere. Also overpriced for car repair. Also charged $80 for a simple diagnostic test on an old car that was essentially to old to warrant the fix they recommended. Yes this charge was posted but most small time operators would be cool, knowing that you are a repeat customer... not anymore.
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Leonard Durow
We have been going to Cliff Browns for 5 years now with over a dozen visits following countless rip offs at other mechanics. They are always fair and honest. One time they couldnt complete the job on my 350Z with confidence and advised this was specialty work and take to dealer. They did not charge me for the 2-3 hours they needed to identify this nor did they screw my car up. I would recommend to anyone!!
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Koen Galenkamp
Barry is doing a good job on our car so far. Its still running smooth. Hope to keep it that way. Bit with the help of Barry and the Cliff Brown team I have good faith.
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Devin Taylor
I loooove this place .. every need is meet with great customer service. Any vehicle any size any time .. Ask for Barry
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David Harris
Always professional, on time or early, estimates competitive. I have brought all my vehicles to them for many years
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Brenton Woo
Friendly, fast.