Magic Plumbing
| Address: | 2261 Market St #120, San Francisco, CA 94114, USA |
| Phone: | +1 415-441-2255 |
| Site: | magicplumbing.com |
| Rating: | 4.4 |
| Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM |
Location
Photos 1
Reviews 5
L
L Turincio
The person that came to hydro clean my sewer line walked around like he had a hang over but was friendly. But since its just drain cleaning not rocket science I thought I was safe. My line was backed up with black sewer sludge that is causing a sewer smell in the garage. My plumber friend recommended Magic since it was just drain cleaning. This guy parked above on the down slope above the carpet installer that had 3 rooms carpet cut out laid out on the street like they always do. The guy started his machine causing a flood of water to run down towards the carpets. The carpet installer saw it in time and began rolling the carpets to get them out of the way of the rushing water. I heard the commotion and ran out there to help him. All he said was Im sorry. The installer and I manage to remove them in time. It would had ruin my carpet install. I would have made Magic pay for the carpet but my time line for the project is more important. Good thing the carpet installer is a hard worker. To make things worst Magic drain cleaner was Hydro cleaning the nasty stinky black sludge when he inserted the powerful Hydro line into the garage floor drain that has a P-trap and started his power machine in his truck. He should have known that it would push itself out due to the high pressure. That caused a fountain of nasty black stinky sewer sludge to flow in my garage and a door was open so it flowed in there too. At this point I wanted this guy to take care of his hang over or what ever is ailling him and go away. My garage is still smells because I think he did not finish cleaning it he said clear water is coming out when I was seeing gray water come out. Im a handy man so I know a little of plumbing even my plumber friend said the job was hacked he couldnt done the job but he doesnt have the machine. $475.00 down the drain I wish the black sludge whent instead. Will not hire Magic Plumbing again
SF
sf mac
We have used Magic Plumbing a few times in last five years. They are family owned local business and we liked their services as they seemed to be honest and professional. Last week, we called them to schedule a visit as our tenant had some issues with a washing machine. As we did not know whether the issue was drain in the building or the washing machine, we needed them to go to the apartment and check. They were able to schedule a visit quickly which I liked, but i did not really liked the way they handle the case, this time... Basically they asked if they can snake the drain and it will cost $250. I assumed that they already check to make sure that drain was blocked and that was reason they needed to snake it. Since i was not at the apartment, i was not able to fully understand what was going on. But from the previous experience with them, i authorized the work. But then i found out that basically they did not do any testing before they decided to snake the drain. After they snaked the drain, then they pour the water thru the drain and said it was not the problem....Hmm? Why did they actually test the drain first? I dont quite understand the steps they took. I wished they simply pour some water in the drain to do the simple test before decided to snake the drain. At the end, we paid $250 for something we did not need if they tested the situation first. So unfortunately i have mixed feeling about this company now after the last visit...
BR
Brett Li
I recently had an issue with my sewage ejector pump. On the first visit, Mike came to take a look at the issue. Before Mikes visit, I got a few consultations from other plumbing services, and they all recommended that I replace the entire system. Mike first tried to see whether it is pipes that are clogged. It was a refreshing experience that he didnt immediate jump to replacing the system. Unfortunately, he did find that the pipes were not clogged, and at that point scheduled another appointment to replace the actual pump. A couple days later, Mike brought another person with him to replace the pump. Upon taking the pump out, he realized the issue was not with the pump, but with the fact that the pipes were damaged and was no longer connected. He went out to purchase a replacement joint in order to allow him to saw off the damaged section of the pipe and replace it. He was able to fix the issue, and now the ejector pump is working. The only reason I have this listed at 3-star is price. For the initial visit, I was charged $250, and he spent only 45 minutes to essentially do a diagnostic. He did agree to discount half of it towards the final fix, but then charged $1150 for that (including $50 towards a restocking fee since we didnt use the new pump). I found that quite expensive for ~3 hours of work (the material fee was minimal since we only used a few new pipes).
MI
Miguel Saavedra
I used Magic Plumming for a leak from my garbage disposal . The appointment was very easy to make and quick which was nice . Two men showed up and immediately went to work . They were not gentle with anything to say the least. One guy just about pulled my installed garbage can on tracks out by blindly yanking it until I told him it was screwed in. Of course I was told the entire garbage disposal had to be replaced - but after installing it , it was still leaking . Then I was told there was a crack in the connection elbow so that had to be changed as well. Then he installed the new elbow, he forgot to connect the disposal hose so when he tested it, water went everywhere ! . They worked quickly and were more "casual than professional but friendly. When they re- installed my garbage can tracking, it was put back it its original position but with the new garbage disposal which is bigger and wider , the garbage can track is now bumping the side of the new garbage disposal, so Ill have to adjust that myself . I felt the pricing was a bIt too high .Total cost - $475.00!!
SW
Sweta Kikani
Excellent customer service all around! I had previously tried to get my work done through another company, and that turned out to be a big mistake, so I called Magic Plumbing at random, and Im so thankful I did! I needed to get a water line connected from my kitchen sink to my new refrigerator, which required drilling holes through my kitchen cabinets to get the copper pipe secured from my kitchen sink to the fridge. Dino was the technician who came out to give me my free estimate, and after getting a very reasonable quote for the work (unlike the previous company who wanted to charge nearly 4x the amount!!!), he came back a few days later, at my convenience, to complete the job. He was incredibly nice, and very gentle when moving my large appliances, and kitchen items from my cabinets in order to drill the holes in the cabinets. Dino worked very carefully but efficiently, and now I get to enjoy filtered water and ice from my new fridge. I will definitely be calling Magic Plumbing again for any future plumbing issues.