The Garage - SF

340 10th St, San Francisco, CA 94103, USA

Address:	340 10th St, San Francisco, CA 94103, USA
Phone:	+1 415-864-0111
Site:	thegaragesf.com
Rating:	4.9
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 43

Reviews 7

Seneca Spurling

Ive been taking my 1994 Honda Del Sol to The Garage for many years. They consistently provide the very best possible service. They always go out of their way to save me money, but keep my car running at its best. This is getting more challenging every year as the car is now 21 yrs old with 265k miles on it! Yet the folks at The Garage have been able to keep it passing smog and running well. They do everything for me from regular maintenance to the big jobs like the timing belt. Recently they replaced the brake master cylinder which was failing. They also made some attempts to diagnose the fuse for brake-lights/horn/cruise control which was regularly blowing. As part of that diagnosis they replaced the brake pedal switch. They did not charge me for that work because it turned out not to be the problem but it would have been more work to remove the part than it was worth, so I got the new part at no cost. The next time I drove the car I found that something wasnt quite right with the brakes. I brought the car back in and they quickly found & fixed the issue, of course at no cost to me since the work is completely warrantied. While they had the car they put some more work into diagnosing the electrical issue, still at no cost to me. On top of providing quality service work on the car, they simply have the best customer service skills. They are great communicators - you never have to call them to find out whats going on. If they promised you a call, you get a call. They are always cheery, friendly and professional. I couldnt be happier and wont take my car anywhere else.

Wen Hao Chuang

After hearing so many praises here on the Internet, I decided to try it out myself. I was slightly disappointed. The good things about them is they are VERY friendly and professional. However, when I made an appointment with them on the phone, they said that they could do a price estimate (itemize the parts and the labor cost, etc.) for me free of charge, and they will also do a complimentary inspection. However, when I got there, they told me that for "diagnostic" they will have to charge me for US$120, as it would take 1-2 hours to diagnose the problems, and without diagnostic, they can not come up with a price estimate. They did offer that they could do a free error code scanning for me, which Im thankful (my car is a 1993 Mercedes, which does NOT have OBDII system, meaning more trouble for them). As I had to rush back to work, I decided to just let them do the error code scanning (to see if it matches with my friends scanning), and NOT the $120 diagnostic. Im glad that I decided to do that, as later when their mechanic did the code scanning, their diagnostic system had trouble to communicate with my car computer. The mechanic said that either there is something wrong with my my car computer, or its a software problem with their diagnostic system. However, just few days ago my mechanic friend just did the code scanning for me and he was able to get the codes (so nothing was wrong with my car computer). Bottom line is, friendly and professional folks, but they might NOT have sufficient equipments for some specialty cars (like Mercedes made before 1995).

Peter Chen

I normally dont write review on mechanic shops. To me, most mechanics are there to upsell on things that you dont need in your car. Until I went to The Garage. I towed my car down to The Garage because it was the closest thing off the freeway. I had a previous mechanic look at my car and was told that I need to replace the alternator and the starter. I was greed with a smile and asked what has happened before the car broke down. They didnt assume that they know what was wrong right away and listen to what I was saying. I even told them that my previous mechanic told me it was the alternator and the starter and how much he would charge me. The person in the front desk told me that they will do an inspection and see whats wrong before they do anything. I was not in the best mood. I reply back with just change the alternator and the starter and let me know how much would that be. I went across the street to get a cup of coffee. By the time I came back the guy at the front desk told me that I dont need to replace the alternator or the starter, but need to replace a battery. Which they had in stock. I agreed with replacing the battery and told them that I will be back if its not the battery. 3 months has gone by and everything has been working great. I brought my other car down to be serviced and very impressed by the service they provided me. I have recommended my co-workers, family, and friends to The Garage and they have said the same thing about this place.

Anonymous User

Here is the price comparison of The Garage vs. Stevens Creek Nissan of Santa Clara: - $110 vs. $140 for diagnosis (I got mine half off at $55 since it was simple to diagnose). I am sure at the dealership they would not knock off 50% if I went there. - $204 vs. $320 for replacing (parts + labor) two crankshift position sensors in Nissan Altima 2003 My conclusion: The Garage is about 1/3 cheaper than the Nissan dealership service. Service: Friendly, honest, not too expensive. They called me and explained what was wrong with the car, how much it costs to fix and asked for the "go ahead". Then they called when the car was ready. I was "carless" so they picked me up (as part of the test drive) and I was able to get my car back this way without having to walk in the rain. I am coming back. And you should too!!!

Anonymous User

I was just passing through San Francisco when my car began to have problems. I simply came here because of all the great reviews I read online. I was intimidated when I saw all the high performance cars parked in the garage, thinking they wouldnt look twice at me. I came in through the door with a clunker I dragged all the way from Alaska and a tight budget. Danny was willing to take time out and treat me with utmost respect and had a positive and honest attitude. I was treated like a close friend and left there with confidence and more knowledge about my vehicle as they explained everything ever step of the way. I have never been so satisfied in my life. I would go a very long way to get this customer service and craftsmanship again :)

Eugene Lee

Moved to SF from Chicago a year ago and really had to read through tons of reviews before deciding to bring my business to "The Garage". Couldnt be happier with my decision to make "The Garage" my go-to shop when my Lexus IS250 needs any sort of work. Staff is super friendly, and just as importantly, they are incredibly responsive to both emails and calls. They always call me before doing any work that I didnt anticipate (or will verify with me before doing any work if the labor costs are exceeding initial estimates). I really feel like Im in good hands here... and Im sure you will too!

Yannick Germain

perfect experience for my first time going to that shop...brought my car to get them to fix the rear stop light that didnt come up. 30min later, William (one of their tech), came to the coffee shop where i was working from and handed over my car keys saying that the light bulb and gasket had to be replaced, they didnt charge me for anything! no part and labor cost! i am definitely going to back there again..these guys remind me of Yarnels a car mechanic in Mountain view that i had been going to over the past 16years (but not always easy to go there since i now live in SF)