|Address:||290 Martin Ave, Santa Clara, CA 95050, USA|
|Working:||8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–6PM Closed|
(for sake of privacy keeping excluding specifics) Bought my 2014 BMW which clocked just under 300 miles. Im a pretty defensive driver, but I managed to get 4 in x 3 in scratch on its front bumper, while turning against a wall (yep, stupid). My heart broke. It was a Sunday afternoon and I googled body shops to get an estimate. I went to this neighborhood traveling street-by-street - looking for an open bodyshop on Sunday afternoon. Not many were. Stopped at the first one (not this) with excellent Google reviews. Though, got a ridiculous estimate! I was about to head home (SF), when I saw this place on my way back... I stopped here and here are two reasons why I loved it 1. When I stopped by, the owner, John, pulled in. The shop was actually closed! Still John agreed to take a look at the bumper scratch ***great customer empathy!*** 2. After looking at the scratch, he went in for a couple of minutes and brought a cloth with him. Wiped across the scratch and boom! - the scratch was gone 90%. My first reaction was "Is that a magic cloth?". He said "Lacquer thinner" calmly *** Honesty in business.*** I asked him for a casual quote. His was 1/2 of what the other shop said. Bottomline: Get a quote from this place if, in an unfortunate case, you need one. Especially if you are paying out of pocket. P.S. - I still have to get the service done. Will update the review when I do it :)
4 months after the repair... car still looks magnificent! When we had his car over to German Auto Body his car was missing the front bumper lip... the whole car had been scratched all over and the windshield had over 2 ft. crack across it. All we did was give the claim number drop off the car and John and his exceptional team took wonderful care of it. As we went over there to pick it up I walked around the car and even I was impressed. The paint and work done on the car was well worth it. I asked my fiance to and see what he thought of the work done: -New windshield with the tint on top like the old messed up broken one **** TOTALLY AWESOME!! -Driver side door handle was really loose like it was about to fall off... but John and his crew fixed it. **** =) -shifting into 2nd used to be notchy, but I think he said it doesnt anymore. -paint looks BEAUTIFUL ^_^ Just the other day I was driving right behind the car and I was able to see the reflection of my headlights and the pavement on his rear bumper. I have nothing but praises for German Auto Body. Thank you for all your hard work! Soon to-be, Mike and Jane Bibb
German Auto Body delivers! I took my BMW 335i here a couple of years ago for some body work and they did an excellent job restoring the car to excellent condition. Fast forward a couple of years years, I go there today to get a license plate frame installed because of a ticket and they install it no questions asked. On top of that, they fixed up some gnarly scratches I had on the front bumper free of charge. Thats superb customer service if you ask me. I highly recommend them for any body work and have recommended them to many friends already.
Estimated repairs delayed order non-OEM parts, did not fit. Re-Ordered now waiting for correct OEM Toyota parts. Out of transportation longer then expected. No update call regarding this matter. Due to change of personnel.
The operation hours are wrong. They are not open on Saturday!
Great body shop. Mechanics were nice