Public Storage

1018 Duane Ave, Santa Clara, CA 95054, USA

Address:	1018 Duane Ave, Santa Clara, CA 95054, USA
Phone:	+1 408-849-4488
Site:	publicstorage.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 26

Reviews 11

Paul Kosloski

I was in desperate need of a storage space with a great introductory offer for the first month. I had been inquiring with old university buddies I know and chatting it up with random people Id meet in public like the local grocer checkout person. I dont know if it was fate or what but every person mentioned this Public Storage. Its in a great location near Santa Clara University so thats why a lot of college students use the place. I checked in with employee Jason, he set me up with the perfect sized unit. He must have dimension magic abilities or something because I just described to him the items I needed to store and he had it all figured out with the quickness. I am very pleased. The premises are kept clean, I saw employees sweeping the hallways when I was loading some stuff in my unit and the female employee was super nice and greeted me, asking how my day was. She even made me aware of one of my boxes that had fallen of the push/pull cart a few hallways down. If she hadnt mentioned it I would have lost my small box!!! I recommend this Public Storage (PS) facility over other PS facilities and/or other storage companies. The staff at this place is the key that is missing at other places.

Galvin Emesibe

Jason was absolutely awesome. He went way out of his way to assist me in getting the right unit for a fair price. I ended up paying less and actually getting the promised discount from public storage. Before leveraging Jasons services I was considering using another company. Jason made sure that I was really taking care of. I could tell he really cared. He even recommended a locale church that I could attend since I was new to the area. I have not experienced this level of service from a storage management professional. I could go on and on, but I have a long list of things to do. If I know anyone in the san jose, ca area or even the bay area looking for a short to long term storage unit; I will definitely send them your way. Thanks a lot Jason.

Mfg Des

Hi, got there year ago; he did talk a lot, just nothing important; RESTROOM NEVER OPEN & NO access code ever; if office is closed - Restroom too; if you have to go is nowhere to go; you may pee to the bottle, on your legs or bring own restroom with you; even Santa Clara City Mayor love it; ... Just jump to your car and find something around while half of your stuff are on corridor. Elevator need 3 seconds to get in, while Fire have 10 seconds to burn you; No Oxygen doors, just slots all over the building; Building is total Fire Dangerous today; even Hitler could be proud from it; Seen Dachau, they have Lights ... while Public Storage dont. 12 century system in middle of 21 century & High Tech; Im Moving out, Rich from Europe ...

Queen Lo

My husband and I are moving and its been a very stressful 2 weeks but with the help of, Jason hes made this whole process easy for us. Hes very informative, great attitude, great customer service, someone who definitely goes the extra mile to help others. There was only one ground unit left and we were in desperate need to move in asap, someone else just got through moving their stuff out and Jason asked if he could please clean the unit thoroughly before we move in. He could of not cared and let us in but he knew the customer who occupied the place has been there for more than 4 years. Thank you so much for all of your time and patience. Its people like, Jason that make the world better with just a great attitude and smile. God bless you.

Benjamin Katz

I just signed up for a unit after several weeks of coordinating and planning my decision. Jason, the on-site manager at this location, went above and beyond the call of duty by consistently providing me with honest, useful information. Never once did I feel like I was speaking to a salesman who was trying to push me to make decisions that werent in my best interest - quite the opposite! He made the entire experience easy and pleasant, and really sets an example of how the customer service experience should be like. It didnt hurt that I got a great deal too! Great experience overall.

Shannon Wells

I have nothing but good things to say about this Public Storage!! Working with Jason made the process so easy and comfortable! I never wanted to place my belongings in storage, but found myself needing to. I called several places, and finally spoke with Jason. After just 5 minutes on the phone with him, I knew this was the place for me! He totally made both my husband and myself feel as though he "personally" was keeping 24 hour armed watch over our stuff. I tell people every chance I get, to only rent from him! Thank you Jason! Shannon Wells and Henry Correa JR

Iyah Ganda

This property is quite far from where I live. The reason I was sold on renting a unit form this location is because of the property manager, Jason. He is very nice to all his customers and makes sure he informs you of everything you need to know before even committing to their service. He made sure his customers get the best deal (considering this is my first time to rent a unit, I can be an easy target for false deals). The place is beside the freeway and easy to spot. The property is kept clean and looks very safe.

Ashwin Lulla

We have rented out the public storage at Santa Clara location today. We are yet to move in but one thing that made us choose this storage over others was the property manager Jason. Havent seen such a hard working and dedicated person. He stayed much later than the closing time to show us the unit. He patiently explained us all the rules. We also loved his frankness and honesty. We hope our experience with public storage for the entire duration is as amazing as our start today.

qu ilt

Jason was such a down to earth and easy guy to work with. This was my first time working with a public storage unit and after hearing horror stories of customer service experiences I was surprised and happy to find someone who was so on point. Jason let us know all of the options available within the units and tried to get us the best price for what we were looking for. He was very honest, open, and easy to work with.

Michael Orlando

My family and i have used this public storage facility for year when ever anyone move or we need to store anything. It has been by far the best one i have ever been to the Staff: Jason, Osiris and all the rest have always been extremely helpful and knowledgeable. Ive never had any problems and they are amazing! i recommend this facility with my highest accolades, always top notch!

George Sanchez

All other storage companies were so unhelpful until I found this location. The manager on site, Jason, was very very helpful and made me feel very welcomed when I arrived and helped me get through the paperwork in a timely manner without sacrificing on customer service. If you are into clean no-hassle storage units, this is the place to go and highly recommend using their facility!