U-Store America Self Storage
| Address: | 767 Elmira Rd, Vacaville, CA 95687, USA |
| Phone: | +1 707-446-1620 |
| Site: | ustoreamerica.com |
| Rating: | 2.3 |
| Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM Closed Closed |
Location
Photos 3
Reviews 6
FO
forlexer
Great service, I came here as a point to offset the reviews, since this place gets a bad rap for bad service. The representative helped me for what I wanted in a decent amount of time, was respectful, and professional. The facilities are for the most part clean. You can help dust, and the general stuff that comes with big empty buildings pretty much. pricing isnt horrible either if you want to store a few things. the smallest you can go is tall but not deep so you might want to only put boxed things in there to stack. Again, the one star reviews are just disgruntled people that felt they were entitled to services that could not be offered.
TH
That Guy
Terrible customer service! The one & only person that works there is the worst! Rarely in the office, horrible bedside manner, can never get a straight answer to ANY question. As for the storage it is cheaper than others but you get what you pay for. Ive only been a customer for 4-5 months but apparently What I have paid for is dead mice in my units and water leaking when it rains. Go somewhere else, youll thank me later.
PA
Pastor Dean Roberts
We have rented storage units here for the last few years and have had an excellent experience. The facility is very clean and safe. Our experience with the John the manager has been awesome!!! He is very helpful, and provides the personal touch, he makes you feel valued as a person, not just another customer. I highly recommend U-Store America in Vacaville Ca.
BI
Bill Case
This manager is the worst! Talked to him on the phone, and discussed some procedures, and he said he did not want to do business with me and hung up! This is not a place where the the customer is always right! Take your business elsewhere!
BE
BeeshIMA MuthaphuccinMartian
The only employee on staff "the manager" is terrible. Hes never in the office. Never answers the phone and never gives you a straight answer. If they hired new employees this place would actually be ok.
JA
Jamie Belperio
This is the worst storage facility I have ever used. The manager is very rude and disrespectful. I will be moving my things out next weekend.
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