Firestone Complete Auto Care

Address:	7810 W 80th Ave, Arvada, CO 80005, USA
Phone:	+1 303-515-7322
Site:	firestonecompleteautocare.com
Rating:	4
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM

Location

Photos 13

Reviews 12

Alyssa Black

If I could give a 0 out of 5 stars I would! Every time I have been here I have received the worst service of my life. The first time my car died and me and my best friend (two young 16 year old girls at that time) had to push my car by OURSELVES into the shop while the mechanics all stood watching. After that I should have never came back. My second time in the shop I got my tires replaced, and left thinking I was happy. Come to find out when my husband tried to replace my back brakes that the mechanic working on my car completely stripped the lugnut and the wheel stud, which then caused the stud to snap in half. After calling and then driving my car into Firestone, they kept my car for 3 whole hours just to call me and tell me that they arent responsible and will not do anything about it. But of course I could buy the part for 15$ (they are .99 cents at AutoZone) and pay 70$ to pull the post out and put the new, ridiculously overpriced, one in (which I can do for free by myself). After these experiences and all the horrible experience my family members have had, its definitely safe to say, NEVER GO TO THIS FIRESTONE!!!!!!!!

Kelley Schuessler

I have used this shop for many years as they are close to home. This last time was the last straw with regard to incompetence and gouging. They quoted me 89.00 to install and balance 4 tires. Nothing fancy, just winter 17" 235 x 45s 10.00 of it they had for "tire disposal fee". When I pointed out there were no tires to dispose as these were new tires and new wheels I was told by a smug fellow "we are not removing that fee" This is actually illegal on their part as you pay a state tax where you buy the tires, not where you have them installed. I loaded up my tires and wheels and took my business elsewhere. The same owner owns the Tires Plus on Wadsworth. They seem to have the same attitude. How can we come up with fees and extras to charge customers. Unreal. I once paid 5.00 extra per tire from these guys to have low profile tires installed. Guess what, they didnt set the bead correct and the tire wobbled all the way to Wisconsin. Problem was fixed by a Tires plus in Green Bay, WI. Do Not Trust These People With ANYTHING

rachel W

I just want to say thank you to the guys at firestone. I hit some debris on the high way the other day and my rim popped out and sucked in the air tube. I made an appointment for 11am the next day showed 5 min early and they were slammed. Im 9 momths pregnant and had my crazy 2 year old with me, and they had me back in my car in less then 20 min!!! When i was driving home i noticed a big differance in driving. All my tires had been filled with air and my wheel alignment seemed straighter. Also they did not try to penny and dime for more "issues". They fixed what need to be done and had me outta there asap. Thanks guys you deserve a good review. And the front desk dude was very nice and enjoyable!

Leo Muzychenko

So I went in the other morning after I called in advance to make sure they can fix my tire he said just come right on n and well get you taken care of. All I had was a nail in my tire my tire. And it took them one hour and 15 minutes to fix it not only that but they charged me $20 and Discount Tire does it for free.!! And when they sell my Air Force plates they said theyll give me a discount Im sure if I went to Discount Tire Shop they would have got my tire fixed within 20 minutes and it wouldnt cost me a penny! Im going to Discount Tire Shop from now on even if it means I have to drive an extra 15 minutes its going to be worth the drive!

Jerry Yoshimura

Brought my 2012 Tundra in when I thought the fuel pump was going out. The technician had it for a full day and came back with "Sir, your fuel pump if working just fine. You can drive it away." Truck makes it for a few days, fuel pump goes out stranding me 65miles away from home. I spend a $1000 towing my truck and trailer home because Firestone misdiagnosed my trucks problems while charging me hourly to look at it. Thanks alot Firestone now I cant even afford to fix the problem to told me didnt exist a week ago. Shoulda called Pep Boys!

Edward Camargo

Called ahead to make an appointment and made it known i didnt have much time. The girl told me that having an appointment assures me they can get me on the lift at the time of the appointment. I get there 5 minutes early to go over the paperwork for the alignment. It wasnt until 45 minutes after that they finally got it on the lift. I come here often and leave with a bad taste in my mouth. I have a lifetime alignment so i have to go to Firestone. Im going to drive the 10 miles to the other one in my area.

Ryan Ourada

Came in for an oil change and was quoted my car would be done in an hour. Came back an hour and a half later, waited for another 20 minutes. Then I asked how much longer until my car was done and the guy seemed confused about my car. Turns out they didnt even get it in yet and they told me another hour to be done. They essentially forgot about my car and failed to update me of anything. Stay the hell away from this place its filled with a bunch of kids who have no idea what they are doing.

William Martin

I have been a customer with this Firestone location for about five years and found them to be above board, fair, and reasonably priced in all they do. Of particular importance, if for any reason the repair is not exactly as it should be they will make it right as soon as they possibly can without charge. That goes a long way towards building and maintaining customer service.

Anonymous User

STAY AWAY!!! Wanted $500 to replace two front rotors and 2 sets of brake pads. We told them "no way" and had them put the tires back on. They cross-threaded TWO lug nuts. Had to break the stem and replace the nuts AND stems. PITA. I wouldnt go back there for ANYTHING after what the did to the car.

Fred Shattell

Got new tires and an alignment from here, car was done an hour earlier than they quoted which was nice. The tires where a good price (Firehawks) compared to other big brands so it was worth it to me to go here. I would take my car back here to get the same tires if/when required.

Jim Laughlin

I have been using Firestone for years, and multiple locations. I always check prices before any repairs or tire purchase. They are the least expensive I have found, everytime. They are a no hassle, get it done kind of place. Never one bad issue, always helpful and no bs.

Cassie Williams

These guys have been working on my vehicles since I could drive. They never tell me to fix things that dont need to be fixed or do what I cant afford and they always give me an honest opinion. Love this place and these set of fellows. Would recommend.