Address: | 8100 Ralston Rd #122, Arvada, CO 80002, USA |
Phone: | +1 303-478-6856 |
Site: | graffcleaningservices.com |
Rating: | 4.3 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed |
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Leah D
Yesterday was the first and last time to use this company. The owner came with one other person, and spent no more than two hours here, based on text messages she sent when she came and then left. Then, she said that she had to postpone someone elses cleaning until tomorrow since our house took so much longer than expected. I just dont understand how much time she expected to spend thoroughly cleaning our house if two hours was much longer than she expected. They didnt mop the floor, make one of the beds, and the so much was either done sloppily or not done at all. Towels and pillows were not straightened up, toiletries in the bathtub were not moved to clean underneath, some furniture was not dusted. The owner was truly surprised that we were not happy with the cleaning, and offered to come back to finish the job. Overall, based on her excuses and the fact that she would even leave the house in the state that it was in and think it was acceptable, I would never have any confidence to have this company return. I have had my house professionally cleaned every two weeks for 8 years, using two other companies, and have never been so disappointed.
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Lindsey K
This is now the second time that Ive come home to a house cleaned by Graff Cleaning Services and its AWESOME! I found the owner to be genuinely concerned about ensuring that her team listened to what we wanted and then executed it perfectly. At one point she asked me where to put the cleaning supplies back when they were done and I said "dont worry about it, Ill do it" she said "no, we want you to come home and not have anything to do". While I could have done it, that sure felt good to hear. The owner Denise and her employees Tessa & Tanner were here last time and this time it was just Tessa. They were all polite and you can tell she treats her employees well. Tessa is trust-worthy, shes a hard worker (I work from home so I was here) and she does a great job! Over-all, its really, really good and I would highly recommend.
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Jennifer Maddox
Graff Cleaning Services have been cleaning for our family for 10 years. Denise and team are very professional, timely, thorough and very trustworthy. Every week they analyze where the house needs extra work and spend additional time on those troubled areas. In addition to the agreed upon cleaning duties, Denise and team always inquire where they can provide additional help. She communicates regularly around timing, cleaning materials and observations about the house. She tries new cleaning products to customize the experience to fit our home and our needs. The most important aspect about Graff Cleaning Services is their trustworthiness. I feel completely comfortable with Denise and team working on our house.
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K Mac
Graff Cleaning Service has been cleaning my residential home for over three years now. They were referred to me by a friend who was listening to me complain about the performance of the company that were my cleaners at the time. The issues I was having with the other company were minor to them, but important to me. From day 1, Graff Cleaning Services took all of my requests very seriously. I am quite particular as to what I want cleaned and how clean I want it to be. Borderline OCD. I have had NONE of those issues with Graff. They routinely do an excellent job and I have referred them to many others I know who are looking for cleaners. Mr. B.D.
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Chad Murphy
I have used Graff Cleaning Services for several of my clients when they are preparing their home to go on the market. Their attention to detail and high quality cleaning keep me coming back time after time. I was recently faced with an extremely dirty shower in one of my client’s homes and Graff Cleaning Services provided a solution of how to remedy the issue without sacrificing the integrity of the shower and restored the shower to look clean and new again. Their commitment to quality and customer satisfaction is second to none!
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Samantha Walker
I am give a one star to the owner of this business because she Is choosing to slander my small business with poor ratings because of an ex employee of hers that she thinks works for us! she has personal issues with this gal and is choosing to bully us through text messages that I will post if she continues to take her personal issues out on my small business!
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karen habeck
Graff cleaning has been cleaning my house now for over 10 years! I am very picky, so you know they must be good. I love Denise, the owner. She is very approachable and listens. A very trustworthy company to let into your home, even if youre not there. Highly recommend!
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Kelli Eddy
Graff cleaning is a unique cleaning service. They actually listen to their customer and will customize their services according to your needs weekly. They provide a great customer experience and the results show.
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Maggie Werther
Absolutely wonderful cleaning service! They really listen to your needs and do a thorough job. I would highly recommend them.
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Lynn Matthews
Exceptional Service!!! Fantastic cleaning service, very professional and affordable rates. Highly recommended!!!
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Steven Adelman
Denise has been cleaning my house for about 15 years and Im very happy with her service.
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Christopher Gargano
Prompt, professional, and Outstanding work! Thank You!