Address: | 4715 Broadway c, Boulder, CO 80304, USA |
Phone: | +1 303-495-2444 |
Site: | cleanconscience.com |
Rating: | 4.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed |
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Rachel Yotter Brenn
Do you want a cleaning team that will try to hide damaged property by throwing it away? Then Clean Conscience is the cleaning company for you! They broke a bowl of some sentimental value, threw away the pieces, and hoped we wouldnt notice. Theres some evidence of more damage, which I caught too late (why do I feel like Im scolding errant children? NOT FUN.). Do you like to spend hours searching for your stuff? Go with Clean Conscience! Ive spent over two hours during the past eight months searching for stuff. Last week, I needed a kitchen tool to make dinner. It was hidden underneath a potholder in the towel drawer?! It took me over 20 minutes to find it. Dinner was late. Do you want plastic kitchen items left in your garbage disposal? Clean Conscience will "fix" any working garbage disposals and give you crunchiness for weeks to come! And lets not forget the damage to the plastic items, which will need to be tossed. Do you want your cleanings to sometimes be less than stellar? Clean Conscience fits the bill! I asked them to clean up fine particulate dust in our basement from a radon mitigation system installation. Despite telling them the problem (and that they should give their team dust masks), a team showed up having no clue what to do. One started cleaning our living room, and they probably would have cleaned everything BUT the basement if I hadnt been there to redirect them! They feather-dusted and vacuumed the whole basement (without dust masks!), left, and the whole place became dusty again by the next day. I ended up cleaning it myself rather than asking them back. Do you want extra charges when you move out? Tell Clean Conscience to scrub your carpets for a move-out clean! Our landlord charged us for the carpets (which looked vacuumed not scrubbed in stained areas), plus some remaining dirt in the kitchen. I initially gave them two stars because the house looks tidier after theyve been through. The question is, how much of your property ends up in the trash during their "cleaning"? So... If you like having people in your home that dont value you or your property, and are untrustworthy, then this is the company for you! PS To be fair, we were very happy with them in our old place. We got the same team every week, and they were great. Since moving 8 months ago, we havent gotten a consistent team, and the quality seems to get worse every month. I finally severed the relationship after they broke the bowl and also left on the gas on our stove -- my toddler and I came home to a gas-filled home. PPS Review is now one star. They just mailed us the key, except now I owe $1.51 postage and have to go to the post office (which is not close by) to pick it up. Ive been a customer for over two years and this is how they treat you if you dont do what they want! Even if they were the ones that messed up.
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Kenneth Kao
*Edited* Had 6 people show up for a standard cleaning scheduled for 2 people for 1.5 hrs. I assume they split up the tasks, and I was told several people were in training, and they in total stayed for 30 minutes. I thought, due to the numbers, that it would be fine. They didnt ask me if I was satisfied, they just said "were done!" I didnt have time to inspect the cleaning as I was leaving town later that day so when I came back (today), I finally got a look. This was a "move in" cleaning where the prior tenants didnt clean up that well, so I thought Id hire professionals. I have pictures of all this: Hair and dirt in dishwater. Front of stove oven still dirty and stained. Oil over top of oven. Cabinet shelving with layered dust on them. It wasnt even wiped down. Cabinet faces all have layers of oil over them. Shelving units with visible layers of dust. Walls behind stove still brown from prior tenants use, not even wiped. Counters still stained. Fridge still stained. In other words, I have no idea what I paid for. Very unsatisfied. EDIT: I was contacted minutes after I filled out the survey, and they rescheduled another cleaning the following day to correct their mistake. So much better this time, and quite pleased with the results, though the hassle of the 1st lack of quality keeps me at a 4 star rating. Otherwise, the customer service was exceptional and I greatly appreciate what they did to make things right.
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Jsp
The cleaning team for Conscious Cleaning literally left my house maybe an hour ago. I am 25 and have never hired a cleaning service before Bc Ive always trusted my self and my cleaning abilities well enough up until this point. We moved into our apartment about 5 wks ago and still have not been able to unpack our kitchen Bc we had a bug problem from a past tenant that wasnt completely taken care of by the property management company (PointWest Properties, dont do business with them !) so I didnt feel quite comfortable unpacking our kitchen until the problem was taken care of. Now that it has been about a full week since we have seen any bugs, I summoned their company for my cleaning needs so I could literally have a good conscious about unpacking my kitchen. I left them really detailed notes as to what I needed done in there, majority of the time spent was mainly for the kitchen Bc I jus needed peace of mind that the kitchen was fully clean from this horrible experience. I just got home and I have never felt more relieved in the weeks we have been living here. This company is definitely the way to go if you want top quality cleaning service. They were unbelievably attentive to my needs and didnt think I was some nut-job for certain requests.
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L V
Ive been using Clean Conscience once per week for about 4 years now. We have 3 dogs and a cat, and, with that, a ton of dog hair. One of the things that I love about Clean Conscience is that every single time they clean my house, you wouldnt know that we have any animals. They do an amazing job getting every speck of dog hair out of the house. Other things that I love about Clean Conscience: they are super reliable; theyve never broken anything (Ive used other services in the past that broke major items in the house); they have great continuity of cleaning people who come in; they are very good about responding if there is something that wasnt quite right; and they often do something extra, like clean the crumbs out of the cabinet that holds the toaster, or a little extra vacuuming that I hadnt asked for in the original quote. I would definitely recommend Clean Conscience.
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Shannon Marshak
After years and years of using the same cleaners in Boston, we moved to Boulder in search of highly dependable biweekly cleaners. Ive never used a larger company with cleaning teams before, but was encouraged to try CC Boulder by a colleague. The service has been excellent. The owners really care about quality, and the few times Ive had little thing that Ive been unhappy with or wanted done differently, the owners follow up immediately and make sure its done. They are super flexible if you need to change date/time, and the cleaning crews are kind and easy to be around if I am working from home. After each cleaning, they ask you to rate the quality, and then follow up depending on the rating. I really trust CC with our cleaning needs and have directed some of my other friends and colleagues to give them a try as well.