Foreign Auto Specialist

6900 W 117th Ave, Broomfield, CO 80020, USA

Address:	6900 W 117th Ave, Broomfield, CO 80020, USA
Phone:	+1 303-469-4828
Site:	foreignautomotivespecialists.com
Rating:	3.8
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 5

Reviews 5

Matt Kaelin

Just moved out to the Denver area very recently, and with that comes a lot of necessary expenses. While trying to get settled and in to my new place and a new area I had a freak accident with my car. After an over night snow storm I got in my car real early to meet some friends and do some skiing. As I am about to pull into my friends house I drive down an unplowed road and run over some snow that had frozen over night. This caused my oil cooler and bolt to break causing a crack in the engine block. Bam, new engine needed. New to the area I didnt know where to go. I call Triple A to tow me away. I tell the driver my story, telling him I have no idea where to go. Immediately he recommends Foreign Automotive. He starts talking about how honest and good these guys are. I could only go by his opinion. So I said great lets go there. As soon as I get there, my car went up right away, they determined the problem and already had a solution for me and an engine lined up. I knew this wasnt going to be cheap, so I call my insurance company and when I told them what I needed, they were quick to say it was totaled and they probably wouldnt cover the damage but they would still come take a look at it. He said he wouldnt be able to come out till the following week. But the owner Steve said he would meet him the following day which was Saturday. Which to me was above and beyond what he needed to do. So I had to sweat it out the next 24 hours till the insurance company would call me and tell me if they would cover me or not. I finally get a call, with my fingers crossed and holding my breath he said "Matt your a lucky man, we can cover you" He went on to say that 90% of the time he would have deemed my car totaled. He told me I picked the right place to go to, and he didnt know any other places that would have done what Steve and the guys at Foreign Automotive did. And for that I am forever grateful. I live in Denver but after this experience and how great Steve and the team at Foreign Automotive were to me I will always go out of my way to get my car to them. I highly highly recommend these guys for anything you need done on your car. Very knowledgeable and most importantly HONEST!!!

Preston Evans

Stay away at all costs. Stay away at all costs. Before I went to Foreign Automotive Specialist Team (FAST) with a Groupon for a deal on an oil change, I locked $550 of recently withdrawn money in my glove compartment. I felt comfortable doing so based on the BBB decal proudly displayed in the store window, and the BBB plaque displayed inside. When I returned to pick up my car, this money had disappeared. The manager originally promised that the money would be found, and if not, he would personally reimburse me for the lost $550. The money was not found. The owner had misplaced trust in his employees, and after halfheartedly searching the pockets of his mechanics, turned me away $550 in the hole. The manager reneged on his offer to reimburse me. Additionally, FAST is offering the discounted Groupon rate on their oil changes without the actual purchase of a Groupon. This is something, while helpful to the consumer, that is extremely shady and dishonest--behavior unbefitting a BBB acclaimed business. The free car wash included with my oil change wasnt given to me until I asked. I was surprised, after walking to my car, to see that one side was still lathered with soap, and had to ask AGAIN to get my complimentary car wash finished. The icing on the cake is that FAST is, in fact, NOT a BBB accredited business. Check the website. The decal in their window gave me trust in a company that is nothing short of criminal. I have been reading other online reviews; it seems that I am not the first person to have something stolen from my vehicle during FASTs repairs.

Anonymous User

I recently had the need for repairs on my 07 Nissan Altima. Being new to the area I asked some coworkers where I could find a GOOD auto repair shop in the Westminster area. I was told about the FAST shop in Broomfield. I found the number on line and called. I was greeted by a gentleman named Bob who was very savey and well versed on my problem. (My car was beginning to have alot of hesitation and was stalling on a regular basis) Bob put me at ease about my issues and explained a couple different things that could be causing my problems. He set up a time for me to come in, they got my car in to a bay in less than 30 minutes, and Bob called me within the hour to let me know that my catylitic converter (CAT) was causing my problem. He was ready with a quote and comparitive pricing from the DEALER, WOW, what a difference!! They took care of the repair and had my car back to me that afternoon. Bob came and got me at my job, and took me back to the shop to get my car. When is the last time your repair shop did that for you. I am really impressed with these guys, I even got to meet and talk with the "TECH" that repaired my vehicle,Ken, a very sharp guy and seemed to really know his stuff. He has numerous awards on the wall to demonstrate it. Cant say enough about these guys or the shop. I dont see myself going anywhere else for my auto repair needs from here on out!!

Sam Malcolm

We attempted to have a new muffler installed and an alignment done on our car with a 1 inch drop. These guys happily took out money and then informed us afterwards they wouldnt install the muffler we provided, which they then stole from the trunk, and that they couldnt do the alignment because of the lowering, which has never been an issue on the car before. When I called to talk about fixing the problem I was put on "hold" where they forgot I was on the line and started talking bad about me and my girlfriend for wanting them to do their job. I went in the next day to speak with the owner about a refund for the work they didnt do and he immediately started screaming and threatening to call the police if I didnt leave after making the ludicrous request for him to refund our money since they are incapable of the work. He never called the police and instead issued a partial refund while continuing to berate me after I pointed out how unethical he was being by accepting payment for a job his team could not do. I will not only never give this shop any money again, but I will explicitly tell people to avoid them, and will no longer brake if I see the owner walking in a crosswalk. Greedy, incompetent, rude, thieving, and poor workmanship.

Anonymous Smith

One of the worst mechanics I have ever visited. -Bought the AC service inspection Groupon for Foreign Automotive. -Mechanic had my vehicle for 3 days for a standard AC inspection/diagnosis(usual time 1-4 hours) -Tried to add on several fees to my total, even though it was ALL included in the Groupon. -Was told several different stories of why the process was taking 3 days to complete by several different people. -On third day they stated it would take a additional 2 days to complete the repairs. Communicated to mechanic I did not feel comfortable moving forward with all of the problems/issues/delays I had encountered. -Went in to pick up my vehicle, was told I had to pay the extra fees or they would impound my vehicle and charge me late fees/storage fees(even though all the work performed was included in the Groupon-Jen the front counter associate did not even know what was on the Groupon/what was included) -When we called Broomfield Police in their lobby they promptly returned the vehicle -They tried very hard to try to get me to refund my Groupon so that I would not leave Negative Feedback for the transaction-which I know now is a standard practice with Foreign Automotive -Would NEVER recommend/use their services to anyone