Address: | 1125 S Lipan St, Denver, CO 80223, USA |
Phone: | +1 303-789-1505 |
Site: | jenesisroofing.com |
Rating: | 4.4 |
Working: | 7:30AM–5AM 7:30AM–5AM 7:30AM–5AM 7:30AM–5AM 7:30AM–5AM Closed Closed |
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Adam Bird
I chose to get a quote recently June 2015, after we had some hail storms come through our neighborhood. They were pretty busy so said theyd be out in 2 weeks time. No big deal there as you can file a hail damage claim up to 1 year after a storm. Well 2 weeks later I received a call from a man whos name started with an M, Mark or Morris, something like that, stating that he would be going by the house that day and would get back with me to let me know what he found. 3 days later, I call him back because I havent heard anything and left him a voicemail. He never returned my call or voicemail. 2 days later I called Jenesis and left a VM asking them to call me back and let me know the condition of my roof. No call back. 2 days after that I called again and spoke to a woman and I told her that a week prior someone had come to look at my roof, but didnt ever let me know what they found, she looked up my info and told me she would reach out to the person who inspected my roof and get them in touch with me. We are now 3 weeks after the initial inspection, and I have heard nothing back from anyone. Ive placed 2 more calls to the company and gotten the voicemail box both times. I would not recommend this company to anyone who is looking for good or fast customer service. Find a different locally owned business to spend your dollars with.
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Matt Lee
Had Jenesis deal with my hail damage. about a 20K roof job, and it was a great experience from start to finish. The estimator was great. The foreman on the job was great. They kept me informed. They cleaned up after themselves. They SHOWED UP WHEN THEY SAID THEY WOULD, and were done when they said they would be. I even brought up a problem wed had repaired from a previous roofer, and Jenni made sure the extra flashing I even had a bit of a problem, and - which is the real way to judge a company. One of the workers broke a light on my home - and Jenni called, let me know, and had a replacement put in by a licensed electrician. It was as painless as it could have been. Top notch from top to bottom. Ive referred them to people i care about, and theyve taken care of them the same way they took care of me.
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Jim Bartlett
Jenni Peterson and her crews at Jenesis Roofing are super. As a general contractor we work with clients all over the metro area and often run across roofs that "need help" to put it mildly. Weve had nothing but the best experience referring these clients to Jenesis Roofing....they always impress our clients, and the work is on-schedule, and with top-notch quality. Their expertise is also second to none in Colorado, thus we have have referred them to provide second opinions in situations where clients were told something "odd" by another roofing contractor. Weve now had the pleasure of working with Jenni and her techs on a number of different projects, and were thrilled to endorse the company, having confidence that theyll do an A+ job every time. They truly do "stand above the rest".
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Trevor R. Ellis
Jenesis conducted an $18,000 job efficiently within a time period we specified during mid-winter, including roof, gutter, and skylight replacement. I cannot fault the quality of the workmanship. They went beyond my expectations in taking care of any complaints that I had with installation matters. I did have some frustration with the proposal and invoicing process in getting these to match with our insurance companys needs, requiring much more involvement by me than for other roof replacement claims; though some blame for that goes to the insurance company. Delay in replacement of skylights occurred because the initial set had the wrong specifications.
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Tyler Coomes
Jenesis Roofing is by far the most professional and efficient roofing company I have ever worked with. Jennis guys replaced the roof on our house last week, and we couldnt be happier. From start to finish, Jennis attention to detail and knowledge made this process one of the easiest projects we have ever dealt with. The explanation of the different materials and products available on the market made our decisions educated rather than someone just telling us "this is what we use". Top notch company, keep up the great work. Its no wonder you guys are are such a successful company!
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Denny Basham
Jenesis Roofing is a company that I would recommend to anyone looking for a business that really cares about its customers. I have had time to get to know the owner Jenni and I can vouch for her integrity and knowledge of what it takes to make sure a roof is properly installed. I also know that she is someone that cares deeply about her reputation so she will go out of her way to make sure that customers are taken care of. If you are looking for a roofer that you can count on go with Jenesis Roofing.
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Joey Herrmann
We had our roof destroyed by the recent hail storm. They worked with our insurance company to get exactly what we needed done. The techs were courteous, on time, and professional. In addition. they communicated very well in regards to the whole process from start to finish. They also did a great job cleaning up afterwards, I would say our yard looked cleaner than before they even started! Thank you for doing such a wonderful job!!!
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Dru Shockley
The quality of their work is without question. Aside from that, this company is my #1 choice because of how Jenni creates a superior customer experience from start to finish. Where so many in this industry just dont care, they are only focused on the insurance money, Jenni and her expert team really care about delivering quality and making sure the customer is taken care of without question. Jenni, thanks and keep up the great work!
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Douglas Imhoff
Jenesis Roofing has great service. We paint houses, and have to work with roofers frequently so we see the good and the bad. Let me tell you; Jenesis has never caused a delay on any project weve worked on together. Not only that, but theres no roof type they cant do well. Its a pleasure to work with a great team, I recommend working with Jenesis Roofing.
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Pam Fortner
STAY AWAY FROM THIS COMPANY!!! Ive been trying to get Jenisis Roofing to fix a leak in a roof they installed for more than 2 years! Theyve come out 3 times and "fixed" it and its still leaking! Ive learned that they never installed the roof correctly in the first place - how hard can this be?! STAY AWAY FROM THIS COMPANY!!!
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Chris A
I cannot recommend Jenesis Roofing enough! Jenni and her team are reliable and truly take care of their customers. I have referred business to them numerous times and have only heard glowing reviews. An honest, experienced roofer can be hard to find, but I am happy to say that Jenesis has been second to none for me!
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Rachel Webb
We have worked with Jenesis Roofing a number of times and they are awesome! They are honest and their customer service is impeccable. Their crews are outstanding and professional and it is a true pleasure working with them. They truly stand above the rest and are the absolute best in their industry. Thank you guys!