Midas

Reviews 5

KA

Kaci Clark

Awful service!!! We brought our Jeep in because the brakes werent responding well enough to get the vehicle properly tested for emissions and the tail lights werent working. We were assured by the manger (Mark) that the brake inspection would be free and they would get to the lights and brakes the following day. After almost 2 weeks of no contact, we returned to Midas and talked with Mark. He told us the car still hadnt been looked at but he would call us with an estimate of repairs that night. He also mentioned that he called the emissions place and we needed to get a new part in order to pass emissions and they were (ever so kindly) tracking down the part for us. No call that night and no call for the next week!!! We finally went in again after 5 total weeks of no car/no contact. They still had not done the light inspection (the part we were paying for). They finally had an estimate for the other repairs though but got EXTREMELY defensive when we informed them that we talked to the manager of the emissions testing facility and were told that the part Midas wanted to put on was not a requirement for our vehicle and in fact the part didnt even exist for our make/model/year of car. We decided not to do the repairs they suggested (we felt massively uncomfortable with their service at this point due to their lack of communication, defensiveness, and the strange thing about that extra part!). When we went to pick up the car, they wouldnt give us our keys!!!! They flat out refused and said we had unpaid charges on our account but refused to tell us what for. They made us come back an hour later to talk with Mark personally. He finally gave us our keys. They never did the light inspection. Thankfully, they finally dropped the fees because they never did the light service. Overall, we wasted lots of time (over a month) and it put a lot of strain on our family. I wish I would have read the reviews before going there. We felt talked down to, ill-informed, and manipulated. Id strongly suggest taking your vehicle elsewhere. I dont feel comfortable with the service at Midas at all!!!

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AN

Angie G

CROOKS! Based on my experience at this location, I will never bring my car to another Midas. I brought my vehicle in for some routine maintenance. A few days after getting my car back it broke down on the freeway. I took it to another Midas in the area and they let me know that it was likely a result of the service work I had done at the Greeley location. Soon after, the manager at the Greeley store called and insisted that I have my car towed from the Denver area store to the Greeley location. Even worse, they expected me to pay for the towing. When I refused, they conceded that problems were likely a result of their work and would pay for the towing in order to assess the vehicle in their shop. They towed the car and determined that the engine was in fact blown, but they determined it was through no fault of theirs. Shocking. The manager then offered to purchase the mid-sized SUV from me on behalf of a friend for the great price of $200. The new tires alone were worth more than $200. We opted instead to sell the vehicle to the local scrap yard for a fair price. This whole ordeal was negative, but the worst part of it was that in each of our interactions the manager (Mark) insisted and calling me condescending pet names like "sweetie" and "kiddo". As a woman in my late 20s the pet names were both insulting and cringe worthy. Do yourself and your car a favor and find another mechanic.

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DA

Dave Berkovits

Manager and shop people are MORONS!!!! Brought my 94 Jeep Grand Cherokee in because it failed emissions and it took them 1.5- 2 hrs to figure out the problem. They were looking for an E.G.R system and mine did not come with one. Problem was Cat. Converter. That is not my issue here. My issue is I mentioned a bad oil leak and supposedly they looked for it and I dont think they did. They replaced my valve cover and it is still leaking. Well I discovered the problem which is the oil filter housing unit and I called the manager today Friday 10/28/16 and I tried to explain what I had discovered and asked him for a price to replace the seals on the oil filter housing ( which from what I have read is a common problem on Jeeps) and the manager starts arguing with me and saying they told me it could be a bunch of things and would not let me finish my sentences. He was rude and I feel they did not even try to find where my oil was leaking from. They just wanted my money. STAY away from this Midas Shop!!!!! To the owner of this Midas: You need to FIRE your current manager and some of your mechanics and get a competent manger and some competent mechanics who care about doing a job right and thorough and not just guessing what the problem is and dont treat customers like crap.

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SA

Sara Dasugo

I went to Midas just about 2 weeks ago to get an oil change. I called a day ahead of time to let them know the type of vehicle that I would be bringing in and made an appointment. When I brought it in, they didnt have my oil filter and had to send someone out to get it, and up charged me for the trip. I spent close to 2 hours to get an oil change. It was full synthetic so it was a pricey oil change, around $90. Fast forward 2 weeks, my oil change light comes on and when I check, the car is registering that there isnt oil left in the car. I have been leaking oil, and all that was left was less than a quarter cup of oil in my car, down from the more than 6 quarts that was initially added! The issue was with an improperly installed oil filter, which caused the leak. I spent that much money and time to have my oil change messed up! Seriously?! Why trust an auto shop to do full repairs if they cant do a simple oil change correctly and efficiently? Ridiculous. **update** Due to my car running dry from the oil change I got at Midas, my engine is done for. These people ruined my car. It had 22k miles on it and this poor excuse for a shops oil change completely ruined the engine. Stay away.

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RI

Rick Zimmerman

I had an exhaust leak, I know where there is a Midas. It is a simple if my tools were not packed away I do it myself. They do the work I am happy, drive the car 2 wks place in storage, Move to Texas for the winter, 6 months later Im back to the car to Texas, drive the car doing errands. I hear exhaust leak, it is getting worse. Notify Midas about leak. Mark, ,manager tells me they only warranty the gasket 90 days, I explained my situation the car being in storage. He repeats 90 days claims something else is wrong with exhaust if the gasket is leaking again so soon. Its THURSDAY tell him I will bring it in on the weekend. Mark said great! doesnt use common courtesy to tell me they are closed on Sunday, 2 hrs wasted Sunday because of traffic. I look underneath, notice 1 nut on the flange, easy fix! Monday drive car to Midas to have for repair. they tell me 4 hrs. What, it takes 5 min to fix Mark starts with excuses refuses to admit they either it wasnt tighten or the nut wasnt used. I call midas HQ, I am still waiting. THIS MIDAS GIVES POOR SERVICE STAY AWAY INCONSIDERATE, INCOMPETENT STAFF.

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